公司的治理與成長充滿挑戰，然而人性卻總是樂在安於現狀，因此優化工廠的生產流程是管理者時時刻刻都要面對的課題，不能因自滿而失去卓越進步的動能。

本案例以個案研究的方式，與讀者分享一家擁有五十多年生產經驗的手工具製造企業，如何經歷了從傳統生產模式蛻變為精實生產模式，也能給予有類似計畫的管理者一些參考。

個案中描述該公司的每年都進行的例行會議中，從檢討逾期生產的事件中找到進步的契機，經理人必須在團隊深陷泥沼時給予正面的力量，並協助成員在過程中透過改變而獲得成長。在最壞的時代，改變不但是好的，而且是必須的，應該收到重視與鼓舞

Management is an endless process full of challenge and reward. Complacency is a good virtue in most aspects of life. But complacency has no place in managing manufacturing process. It is a continual quest to perform better than yesterday.

This thesis tells a story in case study format and takes readers through the course of change as a leading hand tool manufacturing company with over fifty years of production experience initiates transition from traditional production to lean production. The author wishes to share with readers and managers who may be contemplating similar changes a glimpse of what could be involved in the process of in-house transformation.

A seeming routine event that occurs every year triggered an event that led the company to an overdue production transformation. By always finding the positive aspect of every experience, being a cheerleader when teammates struggle, the end result of restructuring was satisfying. Change is good, change is necessary; change ought to be embraced.

Dedication ii
Abstract (Chinese) iii
Abstract iv
Table of Contents v
List of Tables vii
List of Figures viii
Chapter I Introduction 1
Chapter II Hand Tools 5
Section 2.1 Global Hand Tool Market 6
Section 2.2 Taiwan Hand Tool History and Industry 7
Section 2.3 Presenting Starx Company 10
Section 2.4 Production Characteristics of Pliers 11
Chapter III Starx Company Factory Layout 13
Section 3.1 How to Choose? 13
3.1.1. Rose Colored Glasses Removed 16
3.1.2 The Way Machining Department Has Always Been 18
3.1.3. Diagnosis of Issues in Machining Department 21
Section 3.2 Are there Any New Layout Suggestion? 23
3.2.1 An Effort: Linear Line Layout AKA Design A 25
3.2.2 Did Design A Work? 29
3.2.3 Design “A” Needs a New Design 31
3.2.4 Another Effort: U-Shape Layout AKA Design B 32
Section 3.3 All Lined-Up, but What Next? 36
Chapter IV. Conception of the New Layout 37
Section 4.1 Just In Time Arrival of Expert 37
Section 4.2 Revised and Bettered U-Shape Cell Work Station 41
Section 4.3 More Costly than Anticipated 44
Chapter V. Admiring the New Production Process 47
Section 5.1 Guidance Arrived Just In Time 49
Section 5.2 Healthier Financial Numbers? 51
References 54

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