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研究生: 陳瑞媛
Chen, Jui-Yuan
論文名稱: 遠距工作管理:有效工作模式
Telework Management: Effective Work Model
指導教授: 林月雲
Lin, Carol
口試委員: 葛明伊
Miriam Garvi
吳文傑
Wu, Jack
學位類別: 碩士
Master
系所名稱: 商學院 - 國際經營管理英語碩士學位學程(IMBA)
International MBA Program College of Commerce(IMBA)
論文出版年: 2020
畢業學年度: 108
語文別: 英文
論文頁數: 71
中文關鍵詞: 遠距工作管理表現促成因素領導力
外文關鍵詞: Telework, Management, Performance, Facilitate Factors, Leadership
DOI URL: http://doi.org/10.6814/NCCU202001213
相關次數: 點閱:335下載:0
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  • Teleworking has become a trending working style because of technology improvements. Due to COVID-19, many companies started to implement teleworking. This study focuses on Taiwanese industries and collected data online with 124 respondents, whom have teleworking experience. Two interviews were also conducted, providing managerial viewpoints concerning teleworking. The results identified that independent job characteristics are more suitable for telework. Leadership style, flexibility of working, and the working location have impact on facilitating teleworkers’ performance. This research has some implications for companies intend to adopt teleworking for an effective telework model.

    1. Introduction 1
    2. Literature review 6
    2.1 Characteristics 6
    2.1.1 Time Flexible 6
    2.1.2 Qualified teleworker 8
    2.2 Performance Factors 10
    2.2.1 Leadership 10
    2.2.2 Working Environment 12
    2.3 Performance Measurement 14
    3. Methodology 16
    3.1 Survey 16
    3.1.1 Participants 16
    3.1.2 Procedure 16
    3.1.3 Instruments 17
    3.2 Interview 18
    3.2.1 Interviewees 19
    3.2.2 Procedure 20
    3.2.3 Instruments 21
    4. Result 23
    4.1 Survey 23
    4.1.1 Characteristics 23
    4.1.2 Factors motivate performance 28
    4.2 Interviews 37
    4.2.1 Characteristics 37
    4.2.2 Telework Management 37
    4.2.3 Performance Measurement 41
    5. Discussion and Limitation 42
    5.1 Characteristics 42
    5.2 Factors facilitate performance 44
    5.3 Performance Measurement 48
    5.4 Limitation 49
    6. Conclusion 51
    Reference 52
    Appendix 56

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