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研究生: 樂佾欣
Le, Yi-Hsin
論文名稱: 新興科技轉化:以資源編排觀點探究組織能力的形成機制
Transforming Emerging Technologies into Organizational Capabilities: A Resource Orchestration Perspective
指導教授: 楊宗翰
口試委員: 吳豐祥
傅浚映
學位類別: 碩士
Master
系所名稱: 商學院 - 科技管理與智慧財產研究所
Graduate Institute of Technology, Innovation and Intellectual Property Management
論文出版年: 2026
畢業學年度: 114
語文別: 中文
論文頁數: 100
中文關鍵詞: 新興科技資源編排組織能力
外文關鍵詞: Emerging Technology, Resource Orchestration, Organizational Capabilities
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  • 過往學界對於大型企業如何面對新興科技的研究,主要從三條理論脈絡出發:以吸收能力理論探討企業辨識與運用外部知識的能力,以開放式創新理論分析企業與外部合作夥伴的知識流動模式,以及以動態能力觀點強調企業整合與重新配置資源的管理流程。這些研究已建立企業參與外部技術合作的重要分析基礎,但多數文獻仍偏重合作機制類型與開放程度的討論,對於外部技術進入企業後,如何在多事業部組織結構中完成跨部門整合與能力轉化的動態過程,著墨相對有限。
    本研究跳脫過往以合作模式分類為主的研究取向,觀察到大型企業取得外部技術資源後,技術並不會自動完成內部轉化,而是需要經歷需求辨識、跨部門協調、能力整合到商業化落地等一連串管理過程。在擁有多個獨立事業部的大型企業中,各部門之間對資源的競爭、對主導權的維護,以及偏好非正式合作管道等現象,都可能形成外部技術整合過程中的組織政治問題,進而影響技術轉化的效率與推進。因此,本研究選擇以資源編排理論之三階段架構——資源建構、資源綑綁與資源利用——作為分析框架,聚焦探討大型企業如何透過管理行動,將外部新興科技資源逐步轉化為內部組織能力。
    研究問題包含三項:(1)大型企業在資源建構階段,如何透過多元管道識別外部技術需求、搜尋並篩選合作對象,而影響篩選決策的關鍵因素為何?(2)在資源綑綁階段,組織內部的資源配置機制與決策權分布,如何影響多事業部結構中外部技術資源整合路徑的選擇與推進效率?(3)在資源利用階段,人才資源內部化與IP戰略部署如何共同促成整合後技術能力轉化為可持續的商業價值?
    本研究屬於探索性研究,適合採用深入的質性研究取向,因此以台灣一家具代表性的全球品牌大型資通訊系統廠為研究個案,透過半結構式深度訪談法,分別訪談創新發展室資深主管、產學合作對接主管與事業部業務對接人員共三位,並將其回答的逐字稿以紮根理論法的編碼方式,對新興科技轉化過程中的組織互動現象作歸納式的整理。
    研究所得到的結論如下:
    於資源建構階段,大型企業的新興科技轉化並非單純的外部技術搜尋行為,而是由事業部需求與高層策略方向共同驅動的資源建構過程。企業透過多元管道形成兼具廣度搜尋與深度連結的外部技術網絡,並依技術成熟度、成本可行性與產業法規門檻進行動態篩選,不同產業情境下的篩選權重亦有所不同。
    於資源綑綁階段,多事業部分權結構下的事業部,可能基於主導權保護動機主動繞過正式整合窗口,形成有別於傳統非我所創症候群被動排斥特徵的「主動性NIH效應」。此行為雖可於短期內維持資訊優勢,但長期將提高跨部門整合協調的成本。概念驗證雖可作為技術橋接機制,但若接收事業部缺乏早期參與,則容易產生移交時序斷層。
    於資源利用階段,商業化路徑受技術成熟度、市場時機與產業法規交互影響,呈現快速跟進與長期布局兩種差異化邏輯。長期產學合作所形成的實習轉正機制同時發揮人才內部化與知識延續功能;IP戰略則透過訴訟轉授權與跨域部署,使技術資產超越原始應用範疇持續創造價值。
    本論文最後並提出研究結果的理論貢獻、實務貢獻與後續研究建議。


    Prior research on how large enterprises engage with emerging technologies has predominantly drawn upon three theoretical perspectives: absorptive capacity theory, which examines firms' ability to identify and utilize external knowledge; open innovation theory, which analyzes knowledge flow patterns between firms and external partners; and dynamic capabilities, which emphasizes managerial processes for integrating and reconfiguring resources. While these studies have established important analytical foundations for understanding external technology collaboration, the literature has primarily focused on the typology and openness of collaborative mechanisms, with relatively limited attention to the dynamic process through which external technologies are integrated and transformed into organizational capabilities within multi-divisional structures.
    Departing from the prevailing focus on collaboration mode classification, this study observes that the acquisition of external technological resources by large enterprises does not automatically lead to internal transformation. Instead, the process requires a series of managerial actions spanning need identification, cross-departmental coordination, capability integration, and commercialization. Within large enterprises comprising multiple independent business units, inter-divisional competition for resources, protection of decision-making authority, and preferences for informal collaboration channels may create organizational political dynamics that impede the efficiency of external technology integration. Accordingly, this study adopts the three-stage framework of Resource Orchestration Theory (ROT)—structuring, bundling, and leveraging—as its analytical framework, focusing on how large enterprises progressively transform external emerging technology resources into internal organizational capabilities through deliberate managerial actions.
    This study addresses three research questions: (1) During the structuring stage, how do large enterprises identify external technology needs, search for and screen collaboration partners through multiple channels, and what are the key factors influencing screening decisions? (2) During the bundling stage, how do internal resource allocation mechanisms and the distribution of decision-making authority affect the selection and efficiency of integration pathways for external technology resources within multi-divisional structures? (3) During the leveraging stage, how do talent internalization and IP strategic deployment jointly facilitate the conversion of integrated technological capabilities into sustainable commercial value?
    This research is exploratory in nature and thus adopts a qualitative case study approach. A representative global-brand ICT systems manufacturer in Taiwan serves as the research case. Three semi-structured in-depth interviews were conducted with a senior manager of the innovation development office, an industry-academia liaison manager, and a business unit coordinator. Interview transcripts were analyzed using grounded theory coding procedures to systematically categorize the organizational interaction phenomena observed during the emerging technology transformation process.
    The preliminary conclusions include: (1) Emerging technology transformation is not merely external technology search but a resource structuring process jointly driven by bottom-up business unit demands and top-down strategic directives. Firms dynamically screen targets based on technological maturity, cost feasibility, and regulatory thresholds, with screening weights varying significantly across industry contexts. (2) Business units within multi-divisional structures may proactively bypass formal integration channels to preserve control advantages—a phenomenon termed "proactive NIH syndrome," distinct from the traditional passive rejection of the Not-Invented-Here syndrome. While proof of concept serves as a bridging mechanism, the absence of early participation by receiving units creates handover timing gaps. (3) Commercialization pathways manifest as rapid follow-up versus long-term positioning logics, shaped by the interaction of technology maturity, market timing, and regulatory factors. The internship-to-employment mechanism serves dual functions of talent internalization and knowledge continuity, while IP strategy transforms patent disputes into licensing revenue through cross-domain deployment.
    Finally, this thesis provides theoretical contributions, managerial implications, and suggestions for future research.

    第一章 緒論 9
    第一節 研究背景與動機 9
    第二節 研究問題與目的 11
    第二章 文獻回顧 13
    第一節 新興科技轉化 13
    一、 新興科技沿革 13
    二、 新興科技轉化問題 14
    第二節 資源編排理論 16
    一、理論發展脈絡 16
    二、三階段動態框架 17
    三、理論的延伸發展 18
    第三節 大型企業創新管理 20
    一、合作機制 20
    二、內部整合挑戰 24
    三、外部合作動機 25
    第四節 文獻小結 29
    第三章 研究設計 31
    第一節 研究架構 31
    第二節 研究方法 33
    一、研究類型 33
    二、資料蒐集方式 35
    三、訪談對象選擇 37
    四、訪談大綱設計 38
    五、研究限制 39
    第四章 個案研究分析 40
    第一節 個案背景 40
    一、產業發展沿革 40
    二、產業轉型動機 41
    三、A公司企業概覽 42
    四、A 公司創新布局 43
    五、個案範疇與訪談對象 47
    第二節 資源建構階段分析 48
    一、技術需求形成 48
    二、外部資源搜尋 50
    三、合作對象篩選 51
    四、資源建構分析 54
    第三節 資源綑綁階段分析 55
    一、組織政治動態 55
    二、技術驗證機制 56
    三、新興技術整合 58
    四、資源綑綁分析 60
    第四節 資源利用階段分析 61
    一、商業價值運用 61
    二、組織能力累積 62
    三、資源策略部署 64
    四、資源利用分析 66
    第五節 個案分析小結 67
    一、紮根理論編碼統整表 67
    二、本章小結 69
    第五章 研究命題與討論 71
    第六章 結論 84
    第一節 研究結論 84
    第二節 理論貢獻 87
    第三節 實務貢獻 89
    第四節 研究限制 91
    第五節 未來研究方向 92
    第六節 結語 93
    參考文獻 94
    英文文獻 94
    中文文獻 100

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