| 研究生: |
曾政德 Tseng, Cheng-Te |
|---|---|
| 論文名稱: |
探索區塊鏈驅動產業數位轉型的關鍵因素 Exploring the Critical Factors of Blockchain-enabled Digital Transformation in Industries |
| 指導教授: |
尚孝純
Shari S. C. Shang |
| 口試委員: |
張欣綠
Hsin-Lu Chang 陳恭 Kung Chen 吳雅鈴 Joanne wu 杜雨儒 Tu, yu-ju 詹文男 victor Tsan |
| 學位類別: |
博士
Doctor |
| 系所名稱: |
商學院 - 資訊管理學系 Department of Management Information System |
| 論文出版年: | 2023 |
| 畢業學年度: | 111 |
| 語文別: | 英文 |
| 論文頁數: | 117 |
| 中文關鍵詞: | 多個案研究 、區塊鏈 、數位轉型 |
| 外文關鍵詞: | Digital transformation, Multiple case study, Blockchain |
| 相關次數: | 點閱:162 下載:9 |
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區塊鏈技術作為數位轉型的潛在推動者已經引起了極大關注,並得到了廣泛的研究。然而,在多個實體之間採用和部署安全的數據共享和存取的考慮仍需深入審查。本研究探討了區塊鏈技術在企業中實現數位轉型的關鍵因素,重點關注四個關鍵因素:數據質量、流程優化、利益相關者的利益和價值期望。
本研究採用多個案例研究方法,調查了會計、保險、醫療保健和供應鍊等各個行業中的區塊鏈應用。研究結果表明,實現區塊鏈技術驅動的數位轉型取決於多個關鍵因素。首先,利益相關者之間信息交流的準確性和透明性至關重要,數據在確保這一結果方面起著關鍵作用。其次,通過智能合約和分佈式應用程序實現流程自動化可以提高效率並導致成本降低。第三,利益相關者的合作和參與對於確保區塊鏈解決方案的廣泛採用和實施至關重要。最後,通過區塊鏈技術實現數字轉型可以為商業模式帶來積極影響。考慮基於區塊鏈技術的數位轉型的關鍵因素,企業參與者可以實現互利共贏,並建立互補的合作關係,正如本文結論中所證明的那樣。
Blockchain technology has gained significant attention as a potential enabler of digital transformation and has been extensively investigated. However, the considerations for adopting and deploying secure data sharing and access across multiple entities remain to be scrutinized. This research explores the critical factors of blockchain-enabled digital transformation in industries, focusing on four key factors: data quality, process optimization, stakeholder benefits, and value expectation.
The study employs multiple case-study approaches to investigate blockchain deployment in various industries, including accounting, insurance, healthcare, and the supply chain. The research findings demonstrate that achieving blockchain-enabled digital transformation hinges on various critical factors. Firstly, the accuracy and transparency of information exchange among stakeholders are vital, and data plays a pivotal role in ensuring this outcome. Secondly, automating processes via smart contracts and decentralized applications can heighten efficiency and lead to cost reductions. Thirdly, stakeholder collaboration and participation are fundamental to ensure the widespread adoption and implementation of blockchain solutions. Finally, creating value through blockchain-enabled digital transformation can have a positive impact on business models. By considering the essential factors for digital transformation via blockchain technology, industry participants can attain mutual benefits and establish complementary collaborations, as evidenced by the findings in this paper's conclusion.
List of Figures 7
List of Tables 8
Chapter 1: Introduction 9
1.1 Research Background 9
1.2 Research Motivation 12
1.3 Research Purpose 16
Chapter 2: Literature Review 18
2.1 Blockchain 19
2.1.1 Background 19
2.1.2 Blockchain: Trust Revolutionized 21
2.1.3 The Concept of Blockchain Technology 25
2.1.4 The Characteristics of Blockchain 27
2.1.5 Blockchain Applications 29
2.2 Transaction Cost Economics 41
2.2.1 Transaction Cost Theory 41
2.2.2 Reducing Costs Via Digital Transformation 42
2.3 Value of Digital Use Case 46
2.3.1 Intermediary Types for Blockchain Use Case 46
2.3.2 DART Concept for Blockchain Co-Creation 48
Chapter 3: Research Method 51
3.1 Research Process 51
3.2 Data Collection 54
3.2.1 Select Criteria 54
3.2.2 Case Briefing 55
3.3 Data Analysis 56
Chapter 4: Result 58
4.1 Description of Case Study 58
4.1.1 Case 1: Insurance 58
4.1.2 Case 2: HealthCare 64
4.1.3 Case 3: Accounting Industry 70
4.1.4 Case 4: Supply Chain Financing Service 77
4.2 Cross-case Analysis 81
4.2.1 Research Findings 81
4.2.2 Blockchain Empowering Digital Transformation 84
Chapter 5: Conclusions 88
5.1 Review of Research Findings 88
5.2 Research Implication 91
5.2.1 Academic Implication 91
5.2.2 Practical Implication 92
5.3 Limitation 96
5.4 Future Research 97
References 99
Appendix 1- Literature 108
Appendix 2- Insurance 110
Appendix 3- HealthCare 112
Appendix 4- Accounting 114
Appendix 5- Supply Chain Financing 116
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