| 研究生: |
潘養源 |
|---|---|
| 論文名稱: |
影響金融機構工作人員績效與工作滿足因素之研究 無 |
| 指導教授: | 吳靜吉 |
| 學位類別: |
碩士
Master |
| 系所名稱: |
商學院 - 企業管理學系 Department of Business Administration |
| 論文出版年: | 1979 |
| 畢業學年度: | 68 |
| 語文別: | 中文 |
| 論文頁數: | 210 |
| 中文關鍵詞: | 無 |
| 相關次數: | 點閱:133 下載:0 |
| 分享至: |
| 查詢本校圖書館目錄 查詢臺灣博碩士論文知識加值系統 勘誤回報 |
無
謝言1
圖表目錄4
收錄目錄12
第一章 緒論1
第一節 研究動機與目的1
第二節 研究問題與假設8
第三節 名詞定義10
第四節 研究限制19
第二章 有關文獻探討23
第一節 績效23
第二節 工作滿足30
第三節 成就動機40
第四節 性別角色42
第五節 內外控取向44
第六節 社會人口變數46
第三章 研究方法59
第一節 研究對象59
第二節 變數及其測量工具60
第三節 收集資料過程81
第四章 研究結果85
第一節 卡方檢定之運用86
第二節 變異數分析之運用94
第三節 區別分析之運用129
第四節 假設之考驗152
第五章 結論156
第一節 結論156
第二節 建議168
參考書目172
圖表目錄
圖
1-1本研究之觀念性架構7
3-1成就動機分數以1分為組距的人數分配圖63
3-2性別角色人數分配圖66
3-3內外控取向分數以1分為組距的人數分配圖70
3-4受試者年齡之人數分配圖71
3-5受試者任職年限之人數分配圖73
3-6內在滿足分數以3分為組距的人數分配圖78
3-7外在滿足分數以2分為組距的人數分配圖79
3-8一般滿足分數以4分為組距的人數分配圖80
表
3-1各機構工作人員的成就動機得分之平均數、標準差與人數62
3-2各機構工作人員的內外控取向得分之平均數、標準差與人數69
4-1成就動機與績效的觀察次數86
4-2男性金融機構工作人員性別角色與績效的觀察次數87
4-3女性金融機構工作人員性別角色與績效的觀察次數87
4-4全體金融機構工作人員性別角色與績效的觀察次數89
4-5內外控取向與績效的觀察次數90
4-6性別與績效的觀察次數90
4-7年齡與績效的觀察次數91
4-8學歷與績效的觀察次數91
4-9任職年限與績效的觀察次數92
4-10工作經驗與績效的觀察次數92
4-11婚姻狀況與績效的觀察次數93
4-12受試者按成就動機分組之工作滿足得分的平均數、標準差、及各組人數95
4-13受試者成就動機對內在滿足變異數分析摘要表95
4-14受試者成就動機對外在滿足變異數分析摘要表96
4-15高成就動機、中成就動機、低成就動機三組間在外在滿足上個別比較結果97
4-16受試者成就動機對一般滿足變異數分析摘要97
4-17高成就動機、中成就動機、低成就動機三組間在一般滿足上個別比較結果98
4-18受試者按性別與性別角色分組之內在滿足得分的平均數、標準差、及各組人數99
4-19受試者性別與性別角色對內在滿足變異數分析摘要表100
4-20受試者按性別與性別角色分組之外在滿足得分的平均數、標準差、及各組人數101
4-21受試者性別與性別角色對外在滿足變異數分析摘要表101
4-22受試者按性別與性別角色分組之一般滿足得分的平均數、標準差、及各組人數102
4-23受試者性別與性別角色對一般滿足變異數分析摘要表103
4-24受試者按內外控取向分組之工作滿足得分的平均數、標準差、及各組人數104
4-25受試者內外控取向對內在滿足變異數分析摘要表105
4-26內控、中度內控、外控三組間在內在滿足上個別比較結果105
4-27受試者內外控取向對外在滿足變異數分析摘要表106
4-28內控、中度內控、外控三組間在外在滿足上個別比較結果107
4-29受試者內外控取向對一般滿足變異數分析摘要表107
4-30內控、中度內控、外控三組間在一般滿足上個別比較結果108
4-31受試者按性別分組之工作滿足得分的平均數、標準差、及各組人數109
4-32受試者性別對內在滿足變異數分析摘要表110
4-33受試者性別對外在滿足變異數分析摘要表110
4-34受試者性別對一般滿足變異數分析摘要表111
4-35受試者按年齡分組之工作滿足得分的平均數、標準差、及各組人數112
4-36受試者年齡對內在滿足變異數分析摘要表112
4-37 36歲以上,26至35歲,25歲以下三組間在內在滿足上個別比較結果113
4-38受試者年齡對外在滿足變異數分析摘要表114
4-39 36歲以上,26至35歲,25歲以下三組間在外在滿足上個別比較結果114
4-40受試者年齡對一般滿足變異數分析摘要表115
4-41 36歲以上,26至35歲,25歲以下三組間在一般滿足上個別比較結果115
4-42受試者按學歷分組之工作滿足得分的平均數、標準差、及各組人數116
4-43受試者學歷對內在滿足變異數分析摘要表117
4-44受試者學歷對外在滿足變異數分析摘要表117
4-45受試者學歷對一般滿足變異數分析摘要表118
4-46受試者按任職年限分組之工作滿足得分的平均數、標準差、及各組人數119
4-47受試者任職年限對內在滿足變異數分析摘要表120
4-48六年以上,三至六年,一至三年,一年以下四組間在內在滿足上個別比較結果120
4-49受試者任職年限對外在滿足變異數分析摘要表121
4-50六年以上,三至六年,一至三年,一年以下四組間在外在滿足上個別比較結果121
4-51受試者任職年限對一般滿足變異數分析摘要表122
4-52六年以上,三至六年,一至三年,一年以下四組間在一般滿足上個別比較結果123
4-53受試者按工作經驗分組之工作滿足得分的平均數、標準差、及各組人數124
4-54受試者工作經驗對內在滿足變異數分析摘要表124
4-55受試者工作經驗對外在滿足變異數分析摘要表125
4-56受試者工作經驗對一般滿足變異數分析摘要表125
4-57受試者按婚姻狀況分組之工作滿足得分的平均數、標準差、及各組人數126
4-58受試者婚姻狀況對內在滿足變異數分析摘要表127
4-59受試者婚姻狀況對外在滿足變異數分析摘要表127
4-60受試者婚姻狀況對一般滿足變異數分析摘要表128
4-61混淆表133
4-62金融機構工作人員自變數間相關係數表135
4-63區別績效優劣第一組自變數所得區別函數之標準化係數137
4-64區別績效優劣第二組自變數所得區別函數之標準化係數139
4-65區別內在滿足高低第一組自變數所得區別函數之標準化係數141
4-66區別內在滿足高低第二組自變數所得區別函數之標準化係數143
4-67區別外在滿足高低第一組自變數所得區別函數之標準化係數145
4-68區別外在滿足高低第二組自變數所得區別函數之標準化係數147
4-69區別一般滿足高低第一組自變數所得區別函數之標準化係數149
4-70區別一般滿足高低第二組自變數所得區別函數之標準化係數151
附錄目錄
一、本研究主程式183
二、問卷185
一、中文部份:
何太山著,運用區別分析建立商業放款信用評分制度。國立政治大學企業管理研究所碩士論文,民國66年6月。
Howard Folberg,人事管理,林添貴譯,台北:聯經出版事事業公司,民國64年12月初版。
林清山著,心理與教育統計學,台北:東華書局,民國67年11月三版。
金培城著,外務員業績優劣與其影響因素之研究―區別分析之應用。國立政治大學企業管理研究所碩士論文,民國65年6月。
吳子輝著,內外控取向與自由選擇對閱讀測驗成績的影響。國立政治大學教育研究所碩士論文,民國64年6月。
美國銀行學會編,銀行管理與經營,俞蔚伯譯,台北:台灣銀行經濟研究室編印,民國55年3月出版。
許士軍著,工作滿足、個人特徵與組織氣候―文獻檢討及實證研究。國立政治大學學報,第三十五期,民國66年5月。
黃俊英著,行銷研究管理與技術,台北:黃俊英,民國65年一版。
張春興,楊國樞著,心理學,台北:三民書局,民國59年9月再版。
廖素華著,國小校長領導方式、教師人格特質與教師工作滿足的關係,國立政治大學教育研究所碩士論文,民國67年6月。
樊景立著,紡織廠女作業員離職行為之研究。國立政治大學企業管理研究所碩士論文,民國67年7月。
二、英文部份:
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Anderson, C.R., & Schneier, C.E. “Locus of Control, Leader Behavior and Leader Performance Among Management Students,” Academy of Management Journal, 1978, Vol.21, No.4, pp.690-8.
Andrews, I.R. “Wage Inequity and Job Performance: An Experimental Study,” Journal of Applied Psychology, 1967, Vol.51, pp,39-49.
Arkoff, A. Adjustment and Mental Health. N.Y. : McGraw-Hill Book C0., 1968.
Aronson, E., Carlsmith, J.M., & Darley, J.M. “The Effects of Expectancy on Volunteering for An Unpleasant Experience,” Journal of Abnormal and Social Psychology , 1963, Vol.66, pp.220-4.
Bem, S.L. “The Measurement of Psychological Androgyny,” Journal of Consulting and Clinical Psychology, 1974, Vol.42, No.2, pp.155-62.
Bem, S.L. “Sex-Role Adaptability: One Consequence of Psychological Androgyny,” Journal of Personality and Social Psychology, 1975, Vo1,31, pp.634-43.
Bem, S.L. Beyond Sex-Role Stereotypes: Readings Toward A Psychology of Androgyny, ed. Kaplan, A.G., & Bean, J.P. Boston: Little, Brown and Co., 1967.
Berlew, B.E., & Williams, A.F. “Interpersonal Sensitivity under Motive-Arousing Conditions,” Journal of Abnormal and Social Psychology, 1964, Vol.68, pp. 150-59.
Butterfield, E.C. “Locus of Control, Test Anxiety, Reaction to Frustration, and Achievement Attitudes,” Journal of Personality, 1964, Vol.32, pp.355-70.
Chruden, H.J., & Sherman, A.W. Personnel Management, 4th ed. Ohio: South-Western Publishing Co., 1972.
Crowne, D.P., & Liverant S. “Conformity under Varying Conditions of Personal Commitment,” Journal of Abnormal and Social Psychology, 1963, Vol. 66, pp.547-55.
Cummin, P. “TAT Correlates of Executive Performance,” Journal of Applied Psychology, 1967, Vol. 51, pp.78-81.
Elsby, F.H. Marketing and The Sales Manager. Pergamon Press Co., 1969.
England, G.W., & Stein, C. “The Occupational Reference Group-A Neglected Concept in Employee Attitude Studies,” Personnel Psychology, 1961, Vol.14, pp.299-304.
Feather, N. “The Relationship of Expectation of Success to Need Achievement and Test Anxiety,” Journal of Personality and Social Psychology, 1965, Vol. 1, pp. 118-26.
Festinger, L. A Theory of Cognitive Dissonance. Stanford, Calif.: Stanford University Press, 1957.
Fisher, R.A. "The Use of Multiple Measurements in Taxonomic Problems," Annals of Eugenics 7 (Sept.1936), pp. 179-88.
Gailbreath, J., & Cummings, L. “An Empirical Investigation of The Motivational Determinants of Task Performance: Interactive Effects Between Instrumentality-Valence and Motivation-Ability,” Organizational Behavior and Human Performance, 1967, Vol. 2, pp.237-57.
Gore, P.M., & Rotter, J.B. “A Personality Correlate of Social Action,” Journal of Personality, 1963, Vol. 31, pp. 58-64.
Green, P.E., & Tull, D.S. Research for Marketing Decisions 2nd ed. Englewood Cliffs, N.J.: Prentice-Hall Inc., 1970.
Green, P.E., & Tull, D.S. Research for Marketing Decisions 3rd ed. Englewood Cliffs, N.J.: Prentice-Hall Inc., 1975.
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(限達賢圖書館四樓資訊教室A單機使用)