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研究生: 孔文秀
Kung, Wen-Hsiu
論文名稱: 高端室內高爾夫會所之差異化商業模式與市場可行性研究 —— 以質感商務包廂型無人化會所為例
A Case Study of a Quality-Oriented, Unmanned Single-Suite Business Club in Taipei
指導教授: 張瑜倩
Chang, Yu-Chien
口試委員: 張欣綠
Chang, Hsin-Lu
郭庭魁
KUO, Vincent
學位類別: 碩士
Master
系所名稱: 商學院 - 經營管理碩士學程(EMBA)
Executive Master of Business Administration(EMBA)
論文出版年: 2026
畢業學年度: 115
語文別: 中文
論文頁數: 88
中文關鍵詞: 室內高爾夫差異化商業模式體驗經濟無人化營運高端消費大直商圈
外文關鍵詞: indoor golf, differentiated business model, experience economy, unmanned operations, premium consumption, Dazhi district
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  • 本研究以「用兩小時,換一場球、一瓶酒、一段好談話」為核心命題,探討高端室內高爾夫會所在台北市大直商圈之差異化商業模式與市場可行性。體驗經濟浪潮下,高淨值消費族群對時間效率、極致隱私與生活風格社交之需求日益殷切,然現有市場供給呈「教學導向型」與「大眾娛樂型」兩極化,高端精品化缺口尚未被有效填補。
    本研究採個案研究法,以混合方法蒐集資料:線上問卷有效樣本143份、深度訪談13位受訪者(企業主/高階主管9位、高球圈專家4位),及三間標竿競品(A公司、B公司、C公司)實地觀察共5次,形成方法論三角檢證,提升研究信效度。
    在策略層面,本研究提出「High-Touch & High-Tech 雙軸差異化模式」:以低調質感商務空間美學建立品牌護城河,形成「帶客戶來此即代表有品味」之心理認同;結合24小時智慧無人化系統壓縮人力成本並強化隱私體驗。依問卷結果(逾65%偏好現代簡約風格),以質感商務風取代原規劃之歐美復古主題,運用BMC、Porter差異化及藍海策略框架系統性驗證價值主張。
    在財務層面,以初始CAPEX NT$3,595,000、時租NT$1,500為基準建立雙情境五年模型:保守情境(使用率30%→40%)回本約40至42個月,五年累計現金流約NT$254萬;積極情境(使用率40%→50%)回本約27至28個月,累計約NT$665萬。損益平衡點為月使用率18.5%(約89小時/月),財務韌性顯著。
    研究結論顯示,單包廂、質感商務空間與紅酒社交之組合可建立穩固錯位競爭優勢;100%無人化營運契合高淨值客群隱私需求,且數位系統資產使第二店CAPEX降至約NT$3,095,000,奠定輕資產連鎖擴張基礎。


    This study examines the differentiated business model and market feasibility of a premium indoor golf club in Taipei's Dazhi district, centered on the proposition: "Two hours — a round of golf, a bottle of wine, a meaningful conversation." High-net-worth consumers demand leisure venues combining time efficiency, privacy, and lifestyle socializing, yet the market remains polarized between instruction-focused and mass-entertainment facilities, leaving the premium boutique segment unaddressed.
    Data collection comprised 143 questionnaires, 13 in-depth interviews, and 5 field observations across three competitors (A Company, B Company, C Company), forming methodological triangulation.
    This study proposes a High-Touch & High-Tech dual-axis model: refined business aesthetics build brand differentiation, while a 24-hour unmanned system reduces costs and enhances privacy. Survey findings (65%+ preferring minimalist aesthetics) informed a strategic pivot validated through BMC, Porter's differentiation, and Blue Ocean Strategy.
    Based on CAPEX of NT$3,595,000 and hourly rate of NT$1,500, the conservative scenario yields payback in 40–42 months; the optimistic scenario in 27–28 months, with a break-even at 18.5% monthly utilization (~89 hours/month).
    The single-suite, refined-aesthetic, wine-social model creates sustainable competitive positioning, with second-location CAPEX reducible to ~NT$3,095,000, enabling asset-light expansion.

    致謝 2
    Abstract 4
    表次 6
    圖次 7
    第一章 緒論 8
    第一節 研究背景與動機 8
    第二節 研究目的 13
    第三節 研究問題 14
    第四節 研究範圍與限制 15
    第二章 文獻探討 16
    第一節 體驗經濟 16
    第二節 商業模式理論 17
    第三節 差異化競爭策略 19
    第四節 服務主導邏輯與智慧服務 20
    第五節 研究缺口 21
    第三章 研究方法 23
    第一節 研究設計 23
    第二節 資料蒐集方法 23
    第三節 資料分析方法 36
    第四節 研究信效度 37
    第四章 商業模式與差異化分析 38
    第一節 商業模式畫布與價值主張分析 38
    第二節 差異化策略與競爭優勢分析 40
    第三節 質性研究綜合詮釋小結 44
    第五章 財務可行性分析 51
    第一節 投資結構分析 51
    第二節 營運時數與利用率分析 52
    第三節 收益預估與投資報酬分析 56
    第四節 財務可行性評估 62
    第六章 實務落地規劃 64
    第一節 實務落地執行計畫 64
    第二節 服務設計與執行細節 69
    第三節 落地風險控管 71
    第七章 結論與建議 76
    第一節 研究結論 76
    第二節 實務建議 77
    第三節 擴張策略 78
    第四節 研究限制與後續研究建議 82
    參考文獻 83
    中文文獻 83
    英文文獻 83
    附錄一、深度訪談逐字稿節錄 86

    中文文獻
    鉅亨網(2023)。2023年台灣高爾夫運動白皮書。取自 https://news.cnyes.com/news/id/5093311
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