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研究生: 李曾宓
論文名稱: 家電消費者資訊收集行爲及其對廠商行銷策略擬訂之影響
指導教授: 吳靜吉
學位類別: 碩士
Master
系所名稱: 商學院 - 企業管理學系
Department of Business Administration
論文出版年: 1982
畢業學年度: 70
語文別: 中文
論文頁數: 102
中文關鍵詞: 資訊收集行銷策略
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  • 家電消費者資訊收集行為及其對廠商行銷策略擬訂之影響
    目錄
    壹、導論1
    一、研究目的與研究問題1
    二、購買者收集資訊行為之理論探討4
    三、購買者在收集資訊行為上確有不同的類型存在之討論10
    四、相關文獻的探討12
    五、本研究架構與研究變數23
    貳、研究方法33
    一、問卷設計33
    二、抽樣方法與資料收集方法36
    三、分析方法39
    四、研究範圍及研究限制47
    叁、國內家電產品購買者收集資訊行為之研究結果與分析53
    一、家電產品購買者之收集資訊行為之類型的探討55
    二、家電產品購買者在資訊來源之使用上的結果分析67
    肆、結論與建議77
    一、本文之結論77
    二、對未來研究者的建議81
    三、本 本研究結果對廠商的含意82
    參考書目84
    附錄一
    附錄二
    附錄三
    圖表目錄
    表2-1回收問卷之分配表38
    表3-1購買者使用資訊種類之分析表54
    表3-2購買者使用資訊來源之分析表55
    表3-3各變數之平均值、標準差及交互相關之分析表56
    表3-4典型因素與各變數間的相關表61
    表3-5各類型購買者在資訊來源使用上的分析表65
    表3-6各類型購買者在各解變數上之分配表66
    表3-7家電產品購買者使用資訊來源數目分析表69
    圖2-1 AID分析流程圖40
    圖3-1典型相關分析路徑圖60
    圖3-2購買者收集資訊行為類型區隔圖62
    圖3-3購買者使用過的資訊來源數目之分析圖71
    圖3-4購買者使用廣告之分析圖73

    中文部份:

    一、林清山著,多變項分析統計法,初版,(台北:東華書局民國六十九年四月)。

    二、黃俊英著,行銷研究—管理與技術,增訂版,(台北:華泰書局,民國七十年二月)。

    三、黃俊英,陳定國主編,企業研究—應用技術大全,(台北:大世紀出版事業有限公司,民國六十八年五月)。

    英文部份:

    1. Bender, Wesley C., “ Consumer Purchase Costs-Do Retailers Recognize Them ? “ Journal of Retailing, (Spring 1964), pp.1-8.

    2. Bennett, D. Peter and Robert M. Mandell “Prepurchase Information Seeking for New Cars Purchasers-The Learning Hypothesis, “ Journal of Marketing Research V1.6, (November 1969), pp.430-433.

    3. Berning, Carol A. K. and Jacob Jacoby, “Patterns of Information Acquisition in New Product Purchases, ” Journal of Consumer Research, Vol.1, (December 1974), pp.18-24

    4. Bettman, James R., “ Information Processing Models of Consumers Behavior,” Journal of Marketing Research, Vol.7, (April 1970), pp.370-76.

    5. Bettman, James R., “ Data Collection and Analysis Approach for Studying Consumer Information Processing,” in William D. Perreault, Jr. ed. Advances in Consumer Research, Vol.4, (1976).

    6. Boyd, H., Jr. & R. Westfall, Marketing Research, 3rd ed. (Homewood Ill. : Richard Irwin, 1972).

    7. Chestnut Rohest W. and Jacob Jacoby, “ Consumer Information Processing : Emerging Theory and Findings,” in A. G. Woodside, P. D. Bennett, and J. N. Sheth ed. Foundation of Consumer and Industrial Buying Behavior, ( New York : Anenican Elsiver 1970 ).

    8. Claxton, John D., Joseph N. Fry, & Bernard Portis, “A Taxonomy of Prepurchase Information Gathering Patterns, ” Journal of Consumer Research, Vol.45,(December 1974), pp.35-42.

    9. Copeland, Meluin T., “Relation of Consumers Buying Habits to Marketing Methods,” Harvard Business Review, Vol.1, (April 1923), pp.288-89.

    10. Dommermuth, William P., “ The Shopping Matrix and Marketing Strategy, “ Journal of Marketing Research, Vol.2, (May 1965), pp.128-32.

    11. Engel, James F., Roger D. Blackwell, & David T. Kollat, Consumer Behavior, 3rd ed., (台北:華泰書局,1978)

    12. Forley, John V., “ Brand Loyalty and The Economics of Information, ” Journal of Business, Vol.37, (Oct. 1964), pp.370-81.

    13. Festinger, Leon, Conflict, Decision, and Dissonance (Palo Alto, Calif. : Standford University Press, 1964)

    14. Frank, E. Ronald & Charles E. Strain, “ A Segmantation Research Design Using Consumer Panel Data,” Journal of Marketing Research, Vol.9, (November 1972), pp.385-90.

    15. Fry, Joseph N. and Frederich H. Siller, “A Comparison of Housewife Decision Making in Two Social Classes, ” Journal of Marketing Research, Vol.7, (August 1970),pp.333-37.

    16. Green, Paul E., Micheal Halbert & J. Sayer Minas, “An Experiment in Information Buying, ” Journal of Advertising Research, Vol.4, (Semptember 1964), pp. 17-23.

    17. Hempel, Donald J., “ Search Behavior and Information Utilization in The Home Buying Process, ” in McDonald ed., Marketing Involvement, pp.24-49.

    18. Howard, John A. & Jagdish N. Sheth, The Theory of Buyer Behavior (New York : Harper & Row, 1969 ).

    19. Jacohy, Jacob, Robert W. Chestnut, Karl C. Weigh, and William Fisher, “ Prepurchase Information Acquisition : Description of a Process Methodology, Ressarch Paradigm , and Pilot Investigation,” in B. B. Anderson, ed., Advances in Consumer Research, Vol.3, (1976), pp.306-14.

    20. Kakker, Pradeep, “ Effect of Information Presentation Format on Consumer Information Acquisition Strategies,” Journal of Consumer Research, Vol.3, ( March 1977 ), pp.233-40.

    21. Katona, George, Psychological Analysis of Economic Behavior ( New York : McGraw-Hill, 1951 ).

    22. Katona, C. George & Eva Mueller, “ A Study in Purchase Decision, “ in Lincoln H. Clark, ed., Consumer Behavior : The Dynamics of Consumer Reaction, Vol.1, (Harper & Brothers, 1955).

    23. Katona George, The Mass Consumption Society, (New York : McGraw-Hill. 1964).

    24. Kelman, H. C. & J. Cohler, “ Reaction to Pursuasive Communication as a Function of Cognitive Needs and Styles, “ (April 1959).

    25. Kolter, Philip, Marketing Management : Analysis Planning and Control, 4th ed., ( New Jersey : Prentice-Hall, Inc., 1980).

    26. Legrand, Bruce and Jon G. Udell, “ Consumer Behavior in The Masket Place-An Empirical Study in The Television and Furniture Field with Theoretical Implication,” Journal of Retailing, Vol.40, (Fall 1964), p.32.

    27. Lockman, Bradley D., “ Measuring Prepurchase Information Seeking,” Journal of Consumer Research (December 1975) pp.216-22.

    28. Mason, Robert G., “ The Use of Information Sources in The Process of Adoption,” Rural Sociology, Vol.29, (March 1964).

    29. May, Frederick E. “ Adaptive Behavior in Automobil Brand Choice, “ Journal of Marketing Research, Vol.6, pp. 62-65 (Feb. 1969).

    30. Newman, Joseph W. “ Consumer Extenal Search : Amount and Deteminants, “ Consumer and Organizational Buying Behavior, (New York : Elsevier-North Holland, 1977).

    31. Newman, Joseph W. & Richard Staelin, “ Information Sources of Durable Goods,” Journal of Advertising Research, Vol.13, (April 1973), pp.19-29.

    32. Newman, Joseph W. & Rickard Staelin, “ Prepurchase Information Seeking for New Cars and Major Household Appliances, ” Journal of Marketing Research, Vol.9, ( August 1972 ), pp.249-57.

    33. Newman, Joseph W. & Richard Staelin, “Multivariate Analysis of Differences in Buying Decision Time,” Journal of Marketing Research, Vol.8, (May 1971), pp.192-98.

    34. Nicosia, Francesco, Consumer Decision Process, (Englewood Cliffs. NJ. Prentice Hall, 1966).

    35. Sonquist, J. & J. Morgan, The Detection of Interaction Effects, Monograph No.35, (Ann Arbor, Mich. : Survey Rseearch Center, University of Michigan, 1964).

    36. Sonquist, J., E. Baker & J. Morgan, Searching for Structure (Alias, AID-III ) ( Ann Arbor, Mich. : Surveoy Research Center, University of Michigan. 1971).

    37. Udell, Jon G. “ Prepurchase Behavior of Buyers of Small Electrical Appliances,” Journal of Marketing, Vol.30, (Oct. 1966), pp.50-52.

    38. Westbrook, Robert A. & Clase Fornell., “ Patterns of Information Sources Usage Among Durable Goods Buyers, ” Journal of Marketing Research, Vol.16, (Angust, 1979 ), pp. 303-12.

    39. Yates, F. Sampling Methods for Censuses and Surveys, 2nd ed. (London : Griffin, 1953).

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