所謂都市服務設施係指「提供社會、文化、經濟、政治與宗教等服務機能之都市設施」。但由於都市服務設施的種類與使用性質的不同，對都市環境或生活品質也產生不同的影響，有些對環境有正面的「迎毗」效果，有些卻會產生負面的「鄰避」效果，而有些則是迎毗效果與鄰避效果同時存在。

　　以往有關鄰避效果的研究，無論是國內外多只是就個案或是某類設施進行探討，在界定迎毗效果與鄰避效果時也過於主觀，因而對具有鄰避效果之設施的探討未盡完整。因此本研究運用環境行為的研究方法，以台北地方生活圈為研究範圍，自居民的接受意願與鄰避指數來界定鄰避效果，並尋求都市居民為何會對都市服務設施產生鄰避的心理或行為，以及影響鄰避的因素，最後驗證本研究所建立的都市服務設施鄰避效果之概念模式。

　　根據研究成果所獲得的結論與建議如下：

　　一、本研究所建立的「都市服務設施鄰避效果」概念模式有資訊、動機、環境態度、經驗、個人屬性、與都市階層等六個概念因子，而中介因子為接受意願。

　　二、根據都市居民的接受意願可以將都市服務設施劃分為「不願意接受」、「接受意願態度混雜」、與「願意接受」三個層級；而以鄰避指數度量鄰避效果，則可發現都市服務設施的鄰避效果依輕重程度可以劃分為四個等級：「不具鄰避效果」、「輕度鄰避效果」、「中度鄰避效果」、與「高度鄰避效果」。

　　三、大多數的環境認知與態度不會因受訪者所在的都市階層不同而受影響。而將環境認知與態度經因子分析操作後，各都市階層抽出的因子結構不甚相同，經調整後可得出四個影響都市服務設施接受意願的因子，分別是資訊、環境態度、動機、與經驗。此外，檢驗概念模式中的概念因子與接受意願的互動關係，發現除了經驗與都市階層二個因子與研究假設一致，其餘三個都與假設有所差異。

　　四、策略建議方面：建議從法規面、規劃者角色定位、土地使用規劃、及都市服務設施管理方面考慮改善鄰避效果之策略。

　　Urban service facilities are those that provide "social, cultural, economic, political, and religious functions." Due to different types and functions, these facilities will have varied impacts on environment. Some are positive, and hence "YIMBY" (Yes-ln-My-Back-Yard) facilities; some are negative, and hence "NIMBY" (Not-ln-My-Back-Yard) facilities; some have both effects.

　　Previous studies dealing with NIMBY effects were mostly case studies or studies that focused on certain types of facilities. In addition, most previous studies were based on subjective concepts to define NIMBY effects. Therefore, this thesis adopts Environment-Behavior research method to study NIMBY effects of urban service facilities in Taipei area. Using the "willingness-to-accept" concept and the "NIMBY indicator," this thesis defines NIMBY effects of urban service facilities. This thesis also seeks to explore why citizens demonstrate NIMBY syndrome, and what factors affect NIMBY syndrome. The conceptual model of NIMBY effects is verified as well.

　　The conclusion and suggests are as follows:

　　1. The conceptual model of "NIMBY effects urban service facilities" consists of information, motivation, environmental attitudes, experience, personal attributes, and urban hierarchy. The intervening factor is the willingness to accept.

　　2. According to the willingness to accept, urban service facilities can be categorized as "not-willing-to-accept," "mixed attitudes," and "willing-to-accept." Using the NIMBY indicator concept to measure NIMBY effects, NIMBY effects can be classified as "no NIMBY effects," "small NIMBY effects," "moderate NIMBY effects," and "serious NIMBY effects."

　　3. Most environmental attitudes will not vary in different urban hierarchies. The results of factor structures of environmental attitudes are varied in different urban hierarchies. After adjustment, four factors influencing the willingness to accept urban service facilities can be extracted: information, environmental attitudes, motivation, and experience. In addition, in examining the relationships between the conceptual model and the willingness to accept, only experience and hierarchies are consistent with our hypotheses.

　　4. This thesis suggests four possible directions to mitigate NIMBY effects and the NIMBY syndrome: regulations, planners' roles, land use planning, and urban facility management.