本研究主要探討以A公司為例，產品可能會受到天氣影響熱漲冷縮造成之維修因素，因此探討產品維修量在中國地區是否受季節因素影響，並準確預測其產品每月之維修數量。首先因為中國維修站以及維修點位種類眾多，我們以非監度式學習的方法，將中國大陸的各維修站在切割式分群下，利用溫度搭配經緯度分群，同樣的將維修點位在切割式分群下，利用每個月的維修數量分群，因某些點位之間數量差異甚大以致於群間差異大，接著進行資料探索，找出季節對於不同特殊維修點位的維修數量是否存在顯著影響，以及找出分群過後的維修站在不同維修點位下的分配，利用視覺化的方式觀察出夏天對於維修數量有顯著影響，且越接近沿海地帶與緯度低者最為顯著。接著利用類神經網路預測在維修點位數量最多的LP01上的產品維修數量，分別適配兩種類神經網路，一種是倒傳遞網路(Backpropagation Network)，有接收、傳遞、產生等基本功能，其中包含處理單元、層與網路，因隱藏層的關係，它們允許變數與預測變量之間的非線性關係，透過已知變數輸入到輸入層，直接預測維修數量與維修率，另一種方法為時間序列類神經網路(Neural network autoregression)，預測效果比倒傳遞網路好，可以有效預測在不同維修站群在維修產品上的分配與走向。

The current study investigated the reason for product repairs in the Enterprise A.
The impact of weather on the amount of repaired product was discussed and the amount of future product repair was predicted. First, unsupervised learning methods were used to group the repair locations in China by their temperature, latitude, and longitude. In addition, repair parts were grouped using the number of repairs per month. Second, EDA was used to discuss the charateristics of each group of repaired parts. Later, Neural network techniques were used to predict the amount of future product repairs on LP01. The results of back-propagation network and neural network autoregression were compared. We found that sever weather affect the amount of product repairs. Hot temperature can significantly impact the performance of product, especially in coastal areas and low latitude regions. We suggest the company to establish a standard way or rule to collect and store maintenance and prouct repair information for future analysis.

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