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研究生: 施淑芳
Shih Shu-Fang
論文名稱: 資訊式廣告效果研究:以閱聽人之既存態度、廣告訊息涉入度與訊息論點品質為探討
The Effectiveness of Infomercial:An Exploration of Viewers' Existing Attitudes、Advertising Involvement and Argument Quality
指導教授: 張卿卿
Chingching Chang
學位類別: 碩士
Master
系所名稱: 傳播學院 - 廣告學系
Department of Advertising
論文出版年: 2000
畢業學年度: 88
語文別: 中文
論文頁數: 140
中文關鍵詞: 資訊式廣告既存態度廣告效果推敲可能性模式認知反應論點品質
外文關鍵詞: informercial, prior attitudes, cognitive response
相關次數: 點閱:232下載:115
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  • 資訊式廣告即是:「單一廣告主以付費方式,透過有線電視頻道,以長時間廣告型態(不論只有2分鐘、5分鐘或長達一小時,只要能提供廣告主足夠時間詳細說明產品即可)將有關產品、服務等訊息傳達給消費者的廣告。」

    過去,鮮少有研究針對資訊式廣告探討,原因不外乎資訊式廣告並非是主流的廣告形式。但在台灣,隨著有線電視頻道的開放與普及化,資訊式廣告近幾年逐為盛行,消費者只要打開電視就難以不接觸到資訊式廣告。在資訊式廣告充斥的環境下,本研究欲探究閱聽人對資訊式廣告的既存態度,在整個廣告效果中扮演的角色,進而了解閱聽人對資訊式廣告的既存態度是否影響其在接收資訊式廣告訊息時的效果。

    本研究以實驗法進行,實驗中透過不同涉入度(共分為兩層次:高涉入度╱低涉入度)與論點品質(共分為兩層次:高論點品質╱低論點品質)的操控,分析閱聽人對資訊式廣告的既存態度是否和這兩個變數產生交互作用,而導致閱聽人接收訊息之後引發對訊息的支持性想法、反駁性想法、廣告態度、品牌態度、購買意圖的差異。

    研究發現,受試者對資訊式廣告的既存態度的確會影響其接收不同論點品質的訊息效果,對資訊式廣告持以高既存態度者暴露於高論點品質的廣告時,比暴露於低論點品質時產生更多的支持性想法以及更高的廣告態度,但低既存態度者不論暴露於高低論點品質所產生的支持性想法、廣告態度、品牌態度確實沒有顯著差異。亦即,論點品質與既存態度的交互作用是產生於高論點品質的狀態。

    會造成這樣研究結果的原因可能是在高涉入的狀態下,人們對訊息的注意度高,因此會將既存態度作為處理訊息時態度改變的起點,且高涉入度其有強化既存態度的效果。因此,原本喜歡的就更加喜歡、討厭的卻益發討厭。但在低涉入的狀態下,人們對訊息的關注程度低,較不會去思考訊息內容,因此將既存態度視為處理訊息的線索,也就是將既存態度作為訊息處理的週邊路徑,因此在態度變遷上並沒有顯著差異,而是維持原本的既存態度。


    The infomercial is a paid from of advertisement and is usually aired on cable TV. Infomercials differ from traditional advertising in length, format and content. Infomercials become more popular in Taiwan and not enough research has been devoted to exploring its effectiveness; therefore, this study aims at shedding more lights on our understanding of the persuasiveness of infomercials with different message quality and for different individuals.

    This study examined the effects of infomercials. A laboratory experiment was conducted to test the research hypotheses. This is a 2x2x2 between-subject experimental design. The three factors that were examined in this study were subjects' existing attitudes toward infomercial ( 2 levels: high versus low), advertising involvement (2 levels: high versus low) and argument quality ( 2 levels: high versus low).

    Results suggest that, subjects who were exposed to high argument quality messages and had high existing attitudes toward infomercial at the same time expressed more support thoughts and more positive advertisement attitudes than subjects who were exposed to low argument quality messages. However, no difference emerged for subjects with low existing attitude toward infomercials were exposed to high argument quality messages or low argument quality messages.

    封面頁
    證明書
    摘要
    致謝
    目錄
    圖表目錄
    第壹章 緒論
    第一節 研究背景
    第二節 研究動機與目的
    第三節 研究程序
    第貳章 文獻探討
    第一節 資訊式廣告
    第二節 既存態度
    第三節 涉入度
    第四節 論點品質
    第五節 認知反應模式
    第參章 研究架構與假設
    第一節 研究架構
    第二節 研究假設
    第肆章 研究方法
    第一節 實驗設計
    第二節 研究對象
    第三節 訊息內容的設計
    第四節 訊息製作
    第五節 變項定義與測量
    第六節 實驗程序
    第伍章 研究結果
    第一節 信度檢驗
    第二節 自變項操弄檢定
    第三節 描述性統計
    第四節 假設驗證
    第陸章 結論
    第一節 主要發現與討論
    第二節 研究限制
    第三節 研究貢獻
    第四節 未來研究方向
    參考書目
    一 中文部份
    二 西文部份
    附錄
    附錄一 第一次前測產品品類態度調查問卷
    附錄二 第二次前測論點品質調查問卷
    附錄三 正式實驗問卷
    附錄四 編碼員訓練之編碼須知
    附錄五 編碼目錄

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