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研究生: 羅邵晏
Lo, Shao Yen
論文名稱: 雲端服務風險評估模式建立之研究
A study on developing a cloud service risk assessment model
指導教授: 林我聰
學位類別: 碩士
Master
系所名稱: 商學院 - 資訊管理學系
Department of Management Information System
論文出版年: 2013
畢業學年度: 101
語文別: 中文
論文頁數: 66
中文關鍵詞: 雲端運算雲端服務風險風險評估服務商評選皮爾森相關
外文關鍵詞: Cloud Computing, Cloud Service Risk,, Risk Assessment, Service Provider Selection, Pearson Correlation
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  • 「雲端運算」(Cloud Computing)及其相關應用服務受到業界相當重視。同時各國政府也相繼推出國家型計劃發展雲端運算產業。然而許多文獻告訴我們,雲端運算在資訊安全議題上也需要被重視。在雲端運算架構下的資訊安全又與過去有些許不同,值得被提出來研究。歐洲網路與資訊安全機構(European Network and Information Security Agency, ENISA)在2009年已經提出一份雲端服務風險評估報告(CCSRA, Cloud Computing Security Risk Assessment),此份報告也被推出業界第一套雲端服務風險標準(CCSK, Certificate of Cloud Security Knowledge)的雲端安全聯盟(CSA, Cloud Security Alliance)所引用。這份評估報告已經相當完整定義各風險和其前因後果,但卻沒有完整的量化模式供組織進行量化評估、或預測整個雲端服務風險系統運作。因此本研究目的如下:1.建立一個量化模式,預測雲端服務風險相關風險,供企業主及早採取因應措施。2.以皮爾森相關係數法(Pearson Correlation Coefficient)分析各個風險、弱點、和資產間因果影響程度,讓組織在分配資源時作為參考。


    “Cloud Computing” and its application services are considered important by industries. Governments have also launched plans to develop the cloud computing industry. However, the literature tells us that cloud computing security issues also need to be noticed. Security issues in the cloud computing architecture are different from those in traditional information system, so they are worth to be studied. In2009, European Network and Information Security Agency(ENISA) has announced a report named "Cloud Computing Security Risk Assessment", and this report was referenced by Cloud Security Alliance(CSA). The report is quite complete for the definition of each risk, its causes and effects. But there does not exist a complete quantitative model for the organization to assess or predict its cloud service risk. Therefore, the purposes of this study are as follows: 1. developing a cloud service risk assessment model to predict cloud service risks, 2. use Pearson Correlation Coefficient to analyze the impact between risks, vulnerabilities and assets for allocation of resources.

    致謝 1
    摘要 2
    Abstract 3
    目錄 4
    圖目錄 6
    表目錄 7

    一、緒論
    1.1研究背景 8
    1.2研究動機 9
    1.3研究目的 9

    二、文獻探討
    2.1雲端服務模式 10
    2.1.1雲端運算的定義 10
    2.1.2雲端運算的服務模式 10
    2.2風險管理之概念與程序 12
    2.2.1風險管理的定義 12
    2.2.2風險管理的步驟 13
    2.3資訊安全風險管理概念與目標 14
    2.3.1風險管理概念 14
    2.3.2受保護資產應該符合的準則 16
    2.4雲端服務風險 17
    2.4.1雲端服務風險 17
    2.4.2雲端服務高等級風險 18

    三、研究方法
    3.1研究流程 26
    3.2研究限制及預設推論 27
    3.3研究問卷設計 27
    3.4風險評估模式建立方法 29
    3.4.1皮爾森相關 30
    3.4.2研究模式圖 31

    四、風險評估模式建立
    4.1尋找弱點、風險、資產 32
    4.2基本資料分析 37
    4.3模式建立 37
    4.4本模式與OWASP模式比較 44
    4.4.1比較組廠商排名之計算 44
    4.4.2實驗組與比較組廠商排名比較 46
    4.5模式應用 50
    4.6管理意涵探討 55

    五、結論與未來研究方向
    5.1結論 58
    5.2未來研究方向 58

    參考文獻 60
    附錄(問卷) 62

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