| 研究生: |
蔡文瑜 Tsai, Wen-Yu |
|---|---|
| 論文名稱: |
網路評論對消費者購買自有品牌意願之研究 The effect of internet comment on private-label brand purchase intention |
| 指導教授: | 簡睿哲 |
| 口試委員: |
簡睿哲
白佩玉 連勇智 |
| 學位類別: |
碩士
Master |
| 系所名稱: |
商學院 - 國際經營與貿易學系 Department of International Business |
| 論文出版年: | 2019 |
| 畢業學年度: | 107 |
| 語文別: | 中文 |
| 論文頁數: | 61 |
| 中文關鍵詞: | 自有品牌 、社會知覺風險 、資訊採用 、購買意願 |
| DOI URL: | http://doi.org/10.6814/NCCU201900367 |
| 相關次數: | 點閱:96 下載:1 |
| 分享至: |
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通路商自有品牌近年來憑藉高品質及低價格快速成長。自有品牌在缺乏行銷預算的情況下,有賴於網路科技的發展改變了消費者的制定購物決策的方式,消費者開始參考網路評論以輔助購買決策的制定,也因此更容易接觸到自有品牌的資訊。除此之外,網路科技的發展也使消費者更容易分享自己或追蹤他人的生活,促使消費者對自己採用的品牌更加要求。
本研究透過SPSS 21統計軟體進行敘述性統計、信度、效度、迴歸分析,以了解消費者購買自有品牌商品時的考量因素對購買意願的影響為何。另外,考慮到不同年齡層的消費者使用網路科技的方式、熟練程度不盡相同,本研究以網際網路剛發展的Y世代作為年齡分界將消費者分為兩族群,探討此兩群消費者在考量購買自有品牌商品時的考量因素受到網路評論的影響程度是否有所不同,並得到以下結果:
1.自有品牌品質層級對消費者購買意願有正向影響。
2.社會知覺風險對購買意願有正向影響。
3.網路評論採用對購買意願有正向影響。
4.對於40歲以下的消費者,網路評論採用作用於購買意願有正向影響。
目次 i
表次 iii
圖次 iv
第一章 緒論 1
第一節 研究背景 1
第二節 研究目的 3
第三節 研究範圍與對象 4
第四節 研究流程 5
第二章 文獻探討 6
第一節 自有品牌 6
第二節 尋求多樣化 10
第三節 價格知覺 12
第四節 知覺風險 14
第五節 資訊採用模式 16
第三章 研究架構與假設 21
第一節 研究架構 21
第二節 研究假設 25
第四章 研究方法 28
第一節 樣本與資料來源 28
第二節 變數之操作性定義與衡量 29
第三節 分析方法 34
第五章 資料分析與結果 36
第一節 基本資料分析 36
第二節 信度與效度分析 38
第三節 敘述性統計分析 41
第四節 迴歸分析 43
第六章 結論與建議 47
第一節 研究結果 47
第二節 研究限制與未來研究建議 51
參考文獻 53
附錄:問卷 56
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