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研究生: 蘇毅睿
Karakütük Orkan Koray
論文名稱: 感知、互動與改變:跨文化之領導、溝通與團隊
Enabling awareness, mutuality and change: leadership, communication and teamwork in cross-cultural settings
指導教授: 林月雲
Lin, Carol
口試委員: 吳文傑
Wu, Jack
朱時龍
Chu, Andrew
學位類別: 碩士
Master
系所名稱: 商學院 - 國際經營管理英語碩士學位學程(IMBA)
International MBA Program College of Commerce(IMBA)
論文出版年: 2019
畢業學年度: 107
語文別: 英文
論文頁數: 77
中文關鍵詞: 文化感知跨文化願意改變跨文化能力
外文關鍵詞: Culture, Awareness, Intercultural, Readiness, Transformation, Cross-cultural competencies
DOI URL: http://doi.org/10.6814/NCCU201900016
相關次數: 點閱:82下載:20
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  • This Master’s Thesis addresses the cultural influences on the behavior of managers when working together in global business environments. It is assessed how people develop these mindsets, where improvements are visible and where sufficiencies are transparent.
    Similar mindsets can develop with the help of global experiences, but cultural differences still exist and influence the perceived importance of traits necessary for effective leadership, communication and teamwork. The own education is not necessarily sufficient to be effective in international business environments, which means that an individual has to be willing to understand differences deeply as well as change and develop himself accordingly. Managers are often unaware of the influences of social attitudes, although these are key elements required which help to cope properly with cultural differences. While differences may always exist, the proper handling of differences and the resulting judgements need to be carefully managed. The effective management of conflicts enables people to perform at their maximal potential. Change becomes vital, and includes questioning one’s own beliefs which were learned and applied to acquire new ones. Therefore, it is important to realize that change starts within ourselves.

    1. Introduction 1
    2. Literature Review 5
    2.1. Culture and Cultural Differences 5
    2.1.1. Definition of Culture 5
    2.1.2. Emergence and Development of Culture 6
    2.1.3. Existence and Manifestation of Cultural Diversity 7
    2.2. Collision of Cultures and Beliefs in Global Context 9
    2.2.1. Failed Communication – A Real Scenario 9
    2.2.2. The Manager as Leader – A Look at Differences in Beliefs 11
    2.3. Hofstede’s Cultural Dimensions and their Application 14
    2.4. Difficulties in Cross-Cultural Settings 16
    2.4.1. Perceived Lack of Compatibility and Understanding 16
    2.4.2. Preconceived Notions, Misevaluations and failed Integration 17
    2.4.3. Missing Intentions, Language and Meanings 18
    2.5. The Necessity of Cultural Diversity and Understanding 21
    2.5.1. Personal Development and Enrichment through Diversity 22
    2.5.2. Increasing Productivity through Organizational Culture 23
    2.6. How to Manage a Multicultural Workforce 24
    2.6.1. Accepting, Understanding and Embracing Differences 25
    2.6.2. Creating Cultural Bridges and a Sense of Unity 26
    2.6.3. Cross-Cultural Competencies through Managing Uncertainty 28
    2.6.4. Cross-Cultural Effectiveness through Intercultural Sensitivity 29
    2.6.5. Change and Communication through Active Listening 31
    3. Methodology and Procedure 34
    4. Results and Discussion 36
    5. Conclusion 70
    6. References 74
    Appendix 76

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