在現今二十一世紀的知識經濟時代，組織或個人尋求知識或資訊的來源，並將知識傳遞與分享給成員的能力，已成企業競爭優勢的來源與知識管理的成功關鍵。雖然以往已有許多學者對知識工作者的知識分享動機提出研究，但是有關組織成員對知識分享的看法究竟如何？其資訊來源是誰？組織中誰較樂意與他人分享資訊與知識經驗？而個人的知識網路地位對其未來發展潛力有無影響？等問題卻欠缺進一步的探討。

本研究針對本國三家金融機構營業部門員工進行研究，共調查112員工，資料經因素分析、相關分析及複回歸分析後，主要研究結果如下：

1.員工知識分享態度是由「知識分享的正面價值」與「知識分享的負面價值」兩個構面組成。

2.員工的職位、年資、年齡、婚姻狀況與其對「知識分享的正面價值」之認定呈顯著正相關。上述各項僅有年資與「知識分享的負面價值」之認定呈顯著負向關係，其餘各項雖具負向關係，但不顯著。

3.在同時考量個人特性各個變項之影響時，則僅有婚姻狀況對「知識分享的正面價值」之認定有獨特的影響力。

員工知識分享網路地位若以「被諮詢網路中樞性」以及「樂於分享網路中樞性」來代表，則：

1.員工在「知識分享的正面價值」之認定與其「被諮詢網路中樞性」有正向關係。

2.員工在「知識分享的正面價值」之認定與其「樂於分享網路中樞性」有正向關係。

3.員工在「知識分享的負面價值」之認定雖與其「被諮詢網路中樞性」及「樂於分享網路中樞性」呈負向相關，但並不顯著。

4.但在同時考量個人特性之影響後，員工的知識分享態度對其知識分享網路地位並無獨特之影響力。

1.員工的職位、年資、年齡、教育程度、婚姻狀況與其「被諮詢網路中樞性」呈正向關係。

2.員工的職位、年資、年齡、婚姻狀況與其「樂於分享網路中樞性」呈正向關係；至於教育程度雖與其有正相關但並不顯著。

3.在個人特性中，職位與公司年資都對「被諮詢網路中樞性」有獨特的影響力，而僅有職位對「樂於分享網路中樞性」有獨特的影響力。

1.在個人特性的各項變項中，員工的職位與其未來的發展潛力有顯著正向相關。

2.在知識分享的態度上，員工對「知識分享的正面價值」之認定對其未來發展潛力有明顯正向關係。

3.在知識分享網路地位上，員工的「被諮詢網路中樞性」以及「樂於分享網路中樞性」皆與未來發展潛力呈明顯正向關係。

4.若僅考量員工個人特性以及其知識分享態度，而未考慮員工知識分享網路地位時，員工的「職位」以及對「知識分享的正面價值」之認定對其未來發展潛力有獨特之影響力。

5.但若同時考量員工個人特性、知識分享態度以及其在知識分享網路中的地位，則僅有員工的知識分享網路地位（即員工的「被諮詢網路中樞性」與「樂於分享網路中樞性」）對其未來發展潛力有獨特之影響力。

中文參考文獻
1. 王秀彥(民86)，「結構洞理論在創業投資產業之應用」，國立政治大學企業管理學系碩士班碩士論文。
2. 王美音譯(1998)，知識創新之泉：智價企業的經營，初版，台北：遠流出版，譯自Leonard-Barton (1995)。
3. 王瓊淑譯(1999)，笑傲第三波，初版，台北：經典傳訊，譯自Hope (1997)。
4. 李田樹(1999)，杜拉克 經理人的專業與挑戰，第1版，台北：天下遠見出版，譯自Drucker (1998)。
5. 宋偉航譯(1998)，智慧資本：資訊時代的企業利基，第1版，台北：智庫出版，譯自Stewart (1997)。
6. 林大容譯(1999)，智慧資本：如何衡量資訊時代無形資產的價值，初版，台北：麥田出版社，譯自Edvinsson & Malone (1997)。
7. 林鑫琪(民82)，「文化中心主任領導型態與成員組織承諾之關係」，國立師範大學，社會教育學系碩士班碩士論文。
8. 楊子江、王美音譯(1997)，初版，創新求勝：智價企業論，台北：遠流出版，譯自Nonaka & Takeuchi (1995)。
9. 蔡調舜(民87)，「中華電信組織變革與員工態度之研究」，國立台灣科技大學管理技術研究所碩士論文。
英文參考文獻
1. Ashford, S.J., & Cummings, L.L. (1983), "Feedback as an Individual Resource: Personal Strategies of Creating Information", Organizational Behavior and Human Performance, Vol. 32, pp.370-389.
2. Baker, W. (1990), "Market Networks and Corporate Behavior", American Journal of Sociology, Vol. 96, pp.589-625.
3. Belliveau, M.A., O'Reilly III, C.A., & Wade, J.B. (1996), "Social Capital at the Top: Effects of Social Similarity and Status on CEO Compensation", Academy of Management Journal, Vol. 39, No. 6, pp.1568-1593.
4. Bourdieu, P. (1986), "The Forms of Capital", in J. G. Richardson (Ed.), Handbook of Theory and Research for The Sociology of Education, pp. 241-258., New York: Greenwood.
5. Bourdieu, P. (1993), Sociology in Question. London: Sage.
6. Brass, D.J. (1984), "Beginning in the Right Place: A Structural Analysis of Individual Influence in an Organization", Administrative Science Quarterly, Vol. 29, pp. 518-539.
7. Brass, D.J. & Burkhardt, M.E. (1992), "Centrality and Power in Organizations", in Nohria, N. & Eccles, R.G.(Eds.), Networks and Organizations: Structure, Form, and Action, pp.191-215, Harvard Business School Press, Boston, Massachusetts.
8. Brass, D.J. (1994), "A Social Network Perspective on Human Resources Management", in G. R. Ferris (Ed.), Research in personnel and human resources management, pp.39-79, Greenwich, CT:JAI.
9. Burt, R.S. (1992), "The Social Structure of Competition", in Nohria, N. & Eccles, R. G. (Eds.), Networks and Organizations: Structure, Form, and Action., pp.57-91, Harvard Business School Press, Boston, Massachusetts.
10. Burt, R.S. (1997), "The Contingent Value of Social Capital", Administrative Science Quarterly, Vol. 42, pp. 339-365.
11. Casciaro,T. (1998), "Seeing Things Clearly: Social Structure, Personality, and Accuracy in Social Network Perception", Social Networks, Vol. 20, pp. 331-351.
12. Cohen, W.M., & Levinthal, D.A. (1990), "Absorptive Capacity: A New Perspective on Learning and Innovation ", Administrative Science Quarterly, Vol. 35, pp.128-152.
13. Coleman, J.S. (1988), "Social Capital in the Creation of Human Capital", American Journal of Sociology, Vol. 94, pp.S95-S120.
14. Davenport, T.H., & Prusak, L. (1998), Working Knowledge. Boston: Harvard Business School Press.
15. Drucker, P. (1988), "The Coming of the New Organization", Harvard Business Review, Vol. 66, No.1, 1988.
16. Drucker, P. (1992), "The New Society of Organizations", Harvard Business Review, Vol. 70, No.5, 1992.
17. Drucker, P. (1998), Peter Drucker on the Profession of Management, by the President and Fellows of Harvard College.
18. Ebers, M. (1997), "Explaining Inter-Organizational Network Formation" , in Ebers, M.(Eds.), The Formation of Inter-Organizational Networks, pp.3-40., Oxfort University Press, New Yorlk.
19. Edvinsson, L. & Malone, M.S. (1997), Intellectual Capital: Realizing Your Company's True Value by Finding Its Hidden Roots.
20. Freeman, L.C. (1979), "Centrality in Social Networks: Conceptual Clarification", Social Networks, Vol. 1, pp. 215-239.
21. Friedman, R. & Krackhardt, D. (1997), "Social Capital and Career Mobility: A Structural Theory of Lower Returns to Education for Asian Employees", Journal of Applied Behavioral Science, Vol. 33. No. 3, pp. 316-334.
22. Geletkanycz, M.A., & Hambrick, D.C. (1997), "The External Ties of Top Executives: Implications for Strategic Choice and Performance", Administrative Science Quarterly, Vol. 42, pp. 654-681.
23. Granovetter, M.S. (1992), "Problems of Explanation in Economic sociology", in Nohria, N. & Eccles, R. G. (Eds.), Networks and Organizations: Structure, Form, and Action., pp.25-56, Harvard Business School Press, Boston, Massachusetts.
24. Hansen, M. (1996), "Using the Wisdom of Others: Searching for and Transferring Knowledge", Presentation at the London Business School.
25. Hansen, M.T. (1999), "The Search-Transfer Problem: The Role of Weak Ties in Sharing Knowledge across Organization Subunits", Administrative Science Quarterly, Vol. 44, pp. 82-111.
26. Hendriks, P. (1999) "Why Share Knowledge? The Influence of ICT on Motivation for Knowledge Sharing", Knowledge and Process Management. Vol. 6, No.2, pp. 91-100.
27. Hickins, M. (1999), "Xerox Shares Its Knowledge", Management Review, Vol. 88, No.8, pp. 40-45.
28. Hope, J. (1997), Competing in the 3rd Wave: The Ten Key Management Issues of the Information Age.
29. Ibarra, H., & Andrews, S.B. (1993), "Power, Social Influence, and Sense Making: Effects of Network Centrality and Proximity on Employee Perceptions", Administrative Science Quarterly, Vol. 38, pp.277-303.
30. Krackhardt, D. (1990), "Assessing the Political Landscape: Structure, Cognition, and Power in Organizations", Administrative Science Quarterly, Vol. 35, pp. 342-369.
31. Leonard-Barton, D., (1995) , Wellsprings of knowledge：Building and sustaining the sources of innovation, Boston:Harvard Business School Press.
32. Moran, P. & Ghoshal, S.G. (1996), "Value Creation by Firms", in J. B. Keys & L. N. Dosier (Eds.), Academy of Management Best Paper Proceedings, pp. 41-45.
33. Nahapiet, J. & Ghoshal, S.G. (1998), "Social Capital, Intellectual Capital, and the Organization Advantage", Academy of Management Review. Vol. 23, No. 2, pp. 242-266.
34. Nonaka, I. & Takeuchi, H., (1995), The Knowledge-Creating Company, Oxford University Press, Inc.
35. Parker, S.K. (1998), "Enhancing Role Breadth Self-Efficacy: The Roles of Job Enrichment and Other Organizational Interventions", Journal of Applied Psychology, Vol. 83, No. 6, pp. 835-852.
36. Pfeffer, J. (1981), Power in Organization, Boston: Pitman.
37. Polanyi, M., (1958), Personal Knowledge. Chicago: University of Chicago Press.
38. Polanyi, M., (1966), The Tacit Dimension. London: Routledge & Kegan Paul.
39. Putnam, R.D. (1995), "Bowling Alone: America's Declining Social Capital", Journal of Democracy, Vol. 6, pp. 65-78.
40. Seibert, S.E., Crant, J.M., & Kraimer, M.L. (1999), "Proactive Personality and Career Success", Journal of Applied Psychology, Vol. 84. No. 3, pp. 416-427.
41. Shah ,P.P. (1998), "Who Are Employees' Social Referents? Using A Network Perspective to Determine Referent Others", Academy of Management Journal, Vol. 41, No. 3, pp.249-268.
42. Spender, J-C. (1996), "Making Knowledge the Base of a Dynamic Theory of the Firm", Strategic Management Journal, Vol. 17(S2), pp. 45-62.
43. Stewart,T., (1997), Intellectual capital：the new wealth of organizations. Bantam Doubleday Dell Publishing Group, Inc.
44. Tampoe, M., (1993), "Motivating Knowledge Workers-The Challenge for The 1990s", Long Range Planning, Vol. 26, No, 3. pp.49-55.
45. Tsai, W. & Ghoshal, S.(1998), "Social Capital and Value Creation: The Role of Intrafirm Network", Academy of Management Journal, Vol. 41, No. 4, pp.464-476.
46. Uzzi, B. (1997), "Social Structure and Competition in Interfirm Networks: The Paradox of Embeddedness", Administrative Science Quarterly, Vol. 42, pp. 35-67.