跳到主要內容

簡易檢索 / 詳目顯示

研究生: 林智怡
Lin, Zhi-Yi
論文名稱: 中文對話中的異議現象
Disagreement in Mandarin Chinese Conversation
指導教授: 李櫻
Li, Ying Cherry Dr.
學位類別: 碩士
Master
系所名稱: 外國語文學院 - 語言學研究所
Graduate Institute of Linguistics
論文出版年: 1999
畢業學年度: 87
語文別: 英文
論文頁數: 111
中文關鍵詞: 異議中文對話語用策略語言特徵合作 原則禮貌原則性別衝突對話
外文關鍵詞: disagreement, Mandarin Chinese conversation, pragmatic strategies, linguistic features, CP, PP, gender, conflict talk
相關次數: 點閱:435下載:138
分享至:
查詢本校圖書館目錄 查詢臺灣博碩士論文知識加值系統 勘誤回報
  • 國 立 政 治 大 學 研 究 所 碩 士 論 文 提 要

    研究所別: 語言學研究所

    論文名稱: 中文對話中的異議現象

    指導教授: 李櫻 博士

    研究生: 林智怡

    論文提要內容: 共壹冊,分伍章

    在日常對話中,我們觀察到衝突對話是避免出現的,而大致上人們較傾向給予同意,而不傾向行使異議對話。既然在中國社會裡,面子和禮貌是相當受重視的,因此在中文對話中避免行使異議對話尤其重要。雖然在很多情境下,禮貌意味著盡量給予同意而避免異議,但顯然人們並不總是在同意他人。如果一個人不同意他的談話對象所表達的意見,他可以用一些禮貌的方式來避免威脅到對方的顏面。本篇研究的重點就是在調查當說話者要行使異議時,他們對不同的語用策略(pragmatic strategies)及語言特徵(linguistic features)的運用,並將探討說話者對談話原則中的合作原則(CP)及禮貌原則(PP)的遵守或違反。在調查的過程中,性別差異也將列入考慮。

    在這篇研究當中,我們收集了九筆日常面對面對話互動的語料:三筆男對男的對話,三筆女對女的對話,三筆男與女的對話。每筆語料都是錄音自兩位熟朋友間大約四十五分鐘的對話。在語料分析的過程中,我們同時採用質性與量化的探討來調查並解釋中文對話中的異議現象。

    研究結果顯示在異議時所呈現的語用策略及語言特徵似乎互相矛盾。人們傾向使用較具侵略性及競爭性的糾正策略(correction)來行使他們的異議,反而傾向用較宛轉的語言特徵來表示異議。然而,這並不是一個真正的矛盾,相反的,它可能顯示出年輕的族群不只在乎禮貌的和諧關係,同時也用較直接的語用策略來表示他們之間的一致性(solidarity)。除了用較宛轉的語言特徵來緩和行使異議時所用的較直接的語用策略外,人們在行使異議時也違反一些合作原則來實行禮貌原則或其他對話原則。不論人們如何行使異議,表面上禮貌或不禮貌,違反合作原則來遵守其他的談話原則的最終目的都是得體合宜及禮貌。

    至於異議表現的性別差異,雖然一般的印象中是男性的互動比女性較具競爭性、侵略性及好辯,然而我們這裡的研究並不完全和這樣的模式吻合。女性現在較主動表達她們的意見,然而她們自由表達她們的想法只侷限在同樣是女性面前。換句話說,雖然現在的女性比傳統女性受較好的教育,男性也已意識到表現騎士風範及尊重女性的重要性,然而男女之間的權力(power)差異,似乎仍在現代社會中有著影響力。


    Abstract

    In daily conversation, it can be observed that conflict talk is avoided and agreement is generally preferred over disagreement. Avoidance of disagreement plays an especially important role in Mandarin Chinese conversation, since face and politeness are valued high in Chinese society. Although in many contexts being polite means maximizing areas of agreement and minimizing disagreement, clearly

    people do not always agree; and if one does not agree with the views expressed by a conversational partner, there are polite options available for him to avoid any possible threat on the interlocutor’s face. The focus of this study is to investigate the speakers’ use of different pragmatic strategies and linguistic features when disagreement arises, and will also discuss the speakers’ observation or violation of the conversational principles of CP and PP. In the process of our investigation, gender difference will be taken into consideration.

    In this study, we collect 9 dyadic face to face daily conversations: three male-to-male conversations, three female-to-female conversations, and three mixed-gender conversations. Each conversation is given by two close friends and tape-recorded around forty-five minutes. In the process of data analysis, qualitative as well as quantitative analysis will both be adopted to investigate and explain the phenomenon of disagreement in Mandarin Chinese conversation.

    The results of this study indicate that the performance of the pragmatic strategies and the linguistic features in disagreement seems to be a contradiction. People tend to choose the aggressive and competitive strategy of correction to perform their disagreement, while they tend to choose mitigating features when performing their disagreement. However, this may not be a real contradiction. Instead, it may show that the young group’s concern is not only the harmonious relationships observed in politeness, but also the solidarity signaled by using direct pragmatic strategies. Besides using the mitigating linguistic features to tone down the direct pragmatic strategies in the performance of disagreement, people also violate some CP maxims to uphold the PP and other conversation principles when performing their disagreement. No matter how the disagreement is performed, superficially polite or impolite, the major concern and ultimate achievement of the CP violation for the sake of observation of other linguistic maxims is appropriateness and politeness.

    As for the gender differences in the performance of disagreement, though the overall impression is that male interaction is typically more competitive, aggressive and argumentative than female, our study here does not completely match with the general pattern. Females are now more active in expressing their opinions; however, they freely express their thought only in front of their own sex. In other words, the power difference between males and females still has its influence in this modern society though now females are better-educated than the traditional women and males have already known the importance of showing chivalry and respect to females.

    TABLE OF CONTENTS
    Page
    Acknowledgements . . . . . . . . . . . . . . . . . . . . . . iv
    Table of Contents. . . . . . . . . . . . . . . . . . . . . .. v
    List of Tables . . . . . . . . . . . . . . . . . . . . . . .vii
    List of Abbreviations . . . . . . . . . . . . . . . . . . .viii
    List of Conventions for Data Transcription . . . . . . . .. .ix
    Chinese Abstract . . . . . . . . . . . . . . . . . . . . . . x
    English Abstract . . . . . . . . . . . . . . . . . . . .. . .xi
    Chapter 1 Introduction
    1.1 The Problem . . . . . . . . . . . . . . . . . . . . . 1
    1.2 Scope . . . . . . . . . . . . . . . . . . . . . . . . 4
    Chapter 2 Review of Literature
    2.1 Preference Organization . . . . . . . . . . . . . . . 7
    2.2 Face and Politeness. . . . . . . . . . . . . . . . . 10
    2.2.1 Face . . . . . . . . . . . . . . . . . . . . 10
    2.2.2 Politeness. . . . . . . . . . . . . . . . . . 11
    2.2.3 Four Views on Politeness . . . . . . . . . . .15
    2.2.4 Linguistic Politeness. . . . . . . . . . . . .17
    2.3 Disagreement Studies . . . . . . . . . . . . . . . . 20
    2.3.1 Definition . . . . . . . . . . . . . . . . . .21
    2.3.2 Pragmatic Strategies. . . . . . . . . . . . .21
    2.3.3 Linguistic Features . . . . . . . . . . . . . 23
    2.3.4 Gender Differences in Disagreement . . . . . .24
    Chapter 3 Methodology
    3.1 Review of Methods Used in Disagreement Studies . . . 29
    3.2 Methods. . . . . . . . . . . . . . . . . . . . . . . 30
    3.2.1 Data Collection. . . . . . . . . . . . . . . .30
    3.2.2 Sampling. . . . . . . . . . . . . . . . . . . 31
    3.2.3 Data Transcription. . . . . . . . . . . . . . 31
    3.2.4 Data Analysis. . . . . . . . . . . . . . . . .32
    Chapter 4 Data Analysis
    4.1 Pragmatic Strategies in Disagreement . . . . . . . . 33
    4.1.1 Correction . . . . . . . . . . . . . . . . . .33
    4.1.2 Account . . . . . . . . . . . . . . . . . . . 34
    4.1.3 Challenge. . . . . . . . . . . . . . . . . . .34
    4.1.4 Clarification. . . . . . . . . . . . . . . . .35
    4.1.5 Defense . . . . . . . . . . . . . . . . . . . 36
    4.1.6 Evasion. . . . . . . . . . . . . . . . . . . .36
    4.1.7 Partial Agreement . . . . . . . . . . . . . . 37
    4.1.8 Suggestion. . . . . . . . . . . . . . . . . . 37
    4.1.9 Analysis of the Pragmatic Strategies . . . . .38
    4.2 Linguistic Features in Disagreement . . . . . . . . .44
    4.2.1 Question . . . . . . . . . . . . . . . . . . .45
    4.2.2 Negation . . . . . . . . . . . . . . . . . . .45
    4.2.3 Repair . . . . . . . . . . . . . . . . . . . .46
    4.2.4 Pre-Announcement Marker. . . . . . . . . . . .47
    4.2.5 Contrast Marker . . . . . . . . . . . . . . . 47
    4.2.6 Modal . . . . . . . . . . . . . . . . . . . . 48
    4.2.7 Interjection . . . . . . . . . . . . . . . . .49
    4.2.8 Qualifier . . . . . . . . . . . . . . . . . . 49
    4.2.9 Interruption . . . . . . . . . . . . . . . . .50
    4.2.10 Long Pause . . . . . . . . . . . . . . . . . 50
    4.2.11 Analysis of the Linguistic Features . . . . .51
    4.3 Linguistic Maxims in Disagreement . . . . . . . . . .62
    4.4 Gender in Disagreement . . . . . . . . . . . . . . .74
    4.4.1 Gender in Disagreement Frequency . . . . . . 74
    4.4.2 Gender in the Pragmatic Strategies of
    Disagreement . . . . . . . . . . . . . . . . .79
    4.4.3 Gender in the Linguistic Features of
    Disagreement. . . . . . . . . . . . . . . . . 83
    4.4.4 Gender in the Maxim Violation of
    Disagreement.. . .. . . . . . . . . . . . . . 91
    Chapter 5 Conclusion
    5.1 Summary . . . . . . . . . . . . . . . . . . . . . . 97
    5.2 Limitations and Suggestions . . . . . . . . . . . .101
    Bibliography . . . . . . . . . . . . . . . . . . . . . . . 103

    Bibliography
    Adger, Carolyn Temple. 1984. Communicative competence in the
    culturally diverse classroom: negotiating norms for
    linguistic interaction. In Unpublished Ph.D. dissertation,
    linguistics. Georgetown University.
    Albee, E. 1962. Who’s afraid of Virginia Woolf? New York:
    Atheneum.
    Aries, Elizabeth. 1976. Interaction patterns and themes of
    male, female and mixed groups. Small Group Behavior 7 (1): 7-
    18.
    Atkinson, Maxwell, and Heritage, John. 1984. Preference
    organization. In Structure of Social Action, Atkinson and Heritage (eds.): 53-56. Cambridge and New York: Cambridge
    University Press.
    Azuma, H., Hess, R. D., Kashin-gawa, K., and Conroy, M. 1980.
    Maternal control strategies and the child’s cognitive
    development: a cross-cultural paradox and its
    interpretation. Paper presented at the International
    Congress of Psychology. Leipzig.
    Bateson, Gregory. 1972. Steps to an Ecology of Mind. New York:
    Ballantine.
    Beebe, L., & cummings, M. 1985. Speech act performance: A
    function of the data collection procedure? Paper presented
    at TESOL ’85, New York.
    Beebe, Leslie M. & Tomoko Takahashi. 1989. Sociolinguistic
    variation in face-threatening speech acts: chastisement and
    disagreement. In The Dynamic Interlanguage: Empirical
    Studies in Second Language Variation, Eisenstein, Mirian R..
    (ed.):199-218. New York: Plenum Press.
    Bilmes, Jack. 1988. The concept of preference in conversation
    analysis. In Language in society 17: 161-181.
    Blum-Kulka, Shoshana. 1990. You don’t touch lettuce with your
    fingers: Parental politensess in family discourse. Journal
    of Pragmatics: Politeness, 259-288.
    Boggs, Stephen T. 1978. The Development of verbal disputing in
    part-Hawaiian children. Language in Society, 7: 325-344.
    Brenneis, Donald. 1988. Language and disputing. Annual Review
    of Anthropology, 17: 221-237.
    Brenneis, Donald & Laura Lein. 1977. You fruithead: a
    sociolinguistic approach to children’s dispute settlement.
    In Child Discourse, S. Ervin-Tripp and C. Mitchell-Kernan
    (eds.): 49-65. New York: Academic Press.
    Brown, Penelope, and Stephen C. Levinson. 1978/1987.
    Politeness: Some Universals in Language Usage. Cambridge:
    Cambridge University Press.
    Coates, Jennifer. 1989. Gossip revisited: language in all-
    female groups. In Women in Their Speech Communities,
    Jennifer Coates and Deborah Cameron (eds.): 94-121. London:
    Longman.
    Edelsky, Carole. 1981. Who’s got the floor? Language in
    Society 10: 383-421.
    Eisenberg, Ann R. and Catherine Garvey. 1981. Children’s use
    of verbal strategies in resolving conflicts. Discourse
    Processes, 4: 149-170.
    Fraser, Bruce. 1975. The concept of politeness. Paper presented
    at the 1985 NWAVE Meeting. Georgetown University.
    ---. 1990. Perspectives on politeness. Journal of Pragmatics.
    14: 219-236.
    Fraser, Bruce and William Nolen. 1981. The association of
    deference with linguistic form. International Journal of
    the Sociology of Language 27: 93-109.
    Genishi, Celia and Marianna di Paolo. 1982. Learning through
    argument in a preschool. In Communicating in the Classroom,
    L.C. Wilkinson (ed.): 49-68. New York: Academic Press.
    Goffman, Erving. 1967. Interaction Ritual: Essays on Face to
    Face Behavior. Garden City, NY: Doubleday.
    ---. 1971. Relations in Public: Microstudies of the Public
    Order. New York: Basic Books.
    Goodwin Charles and M.H. Goodwin. 1990. Interstitial argument.
    In Conflict Talk: Sociolinguistic Investigations of Arguments in Conversations, Grimshaw, Allen D. (ed.): 85.
    Cambridge: Cambridge University Press.
    Goodwin, Marjorie Harness. 1978. Conversational practices in a
    peer group of urban black children. Unpublished Ph.D.
    dissertation, Department of Anthropology, University of
    Pennsylvania.
    ---. 1980a. He-said-she said: formal cultural procedures for
    the construction of a gossip dispute activity. American
    Ethnologist, 7: 674-695.
    ---. 1980b. Directive / response speech sequences in girls’
    and boys’ task activities. In Women and Language in
    Literature and Society, S. McConnell-Ginet, R. Borker, and
    N. Furman (eds.): 157-173. New York: Praeger.
    ---. 1982. Processes of dispute management among urban black
    children. American Ethnologist, 9: 76-69.
    Grice, H. P. 1975. Logic and conversation. In Speech Act.
    Vol. 3 of Syntax and Semantics, P. Cole and J. Morgan
    (eds.). New York: Academic Press.
    Grimshaw, Allen D. 1990. Conflict Talk: Sociolinguistic
    Investigations of Arguments in Conversations. Cambridge:
    Cambridge University Press.
    Gu, Yueguo. 1990. Politeness phenomena in modern Chinese.
    Journal of Pragmatics 14: 237-257.
    Gunthner, Susanne. 1993. The Negotiation of Dissent in
    Intercultural Communication—an analysis of a Chinese-German
    conversation. Paper presented on the 4th International
    Pragmatics Conference. Kobe Japan.
    Ho, D.Y. F. 1975. On the Concept of Face. American Journal of
    Sociology 81.4: 867-884.
    Holmes, Janet. 1995. Women, Men, and Politeness. New York:
    Longman.
    Hu, Hsien Chin. 1944. The Chinese Concept of ‘face’.
    American Anthropologist 46: 45-64.
    Huang, Shuanfan. 1984. Two studies on prototype semantics: xiao
    (filial piety) and mei mianzi (loss of face). A paper
    presented to the International Symposium on Psychological
    Aspects of the Chinese Language. Hong Kong, July 2-5, 1984.
    Hymes, Dell. 1972. On communicative competence. In
    Sociolinguistics, J. B. Pride and Janet Homes (eds.): 269-
    293. Harmondsworth: Penguin.
    Kalick, Susan. 1975. ‘…like Ann’s gynaecologist or the time
    I was almost raped’—personal narratives in women’s rape
    groups. Journal of American Folklore 88: 3-11.
    Kasper, Gabriele. 1990. Linguistic politeness: current research
    issues. Journal of Pragmatics: Politeness, 193-218.
    Knoblauch, Hubert. 1991. The taming of foes: the avoidance of
    asymmetry I informal discussions. In Asymmetries in
    Dialogue, Ivana Markova and Klaus Foppa (eds.): 166-195.
    Hemel Hempstead: Barnes and Noble.
    Kotthoff, Helga. 1993. Disagreement and concession in disputes:
    On the context sensitivity of preference structures.
    Language in Society 22: 193-216.
    Krainer, Elizabeth. 1988. Challenges in a psychotherapy group.
    In Proceedings of the fourteenth Annual Meeting f the
    Berkeley Linguistics Society: 100-113.
    Kuo, Sai-hua. 1992. Formulaic opposition markers in Chinese
    conflict talk. Georgetown-University-Round-Table-on-
    Languages-and-Linguistics: 388-402.
    ---. 1997. Cooperation and competition in collaborative
    narration. Paper presented at the 6th International
    Conference on Language and Social Psychology, Ottawa,
    Canada, May 16-20, 1997.
    Lakoff, Robin. 1973. The logic of politeness: or, miniding your
    p’s and q’s. In Papers from the ninth regional meeting of
    the Chicago Linguistic Society, C. Corum et al. (eds.): 292-
    305. Chicago Linguistic Society.
    ---. 1975. Language and Woman’s Place. New York: Harper and
    Row.
    ---. 1977. What you can do with words: Politeness, pragmatics,
    and performatives. In Proceedings of The Texas Conference
    on Performatives, Presuppositions, and Implicatures, A. Rogers, B. Wall and J. Murphy (eds.): 79-105. Arlington:
    Center of Applied Linguistics.
    Lee David A. & Jennifer J. Peck. 1995. Troubled waters:
    Argument as sociability revisited. In Language in Society
    24: 29-52.
    Leech, Geoffrey. 1977. Langage and tact. L.A.U.T. Paper 46.
    Reprinted as Leech 1980, Language and Tact. Amsterdam:
    Benjamins.
    ---. 1980. Explorations in Semantics and Pragmatics.
    Amsterdam: John Benjamins.
    ---. 1983. Principles of pragmatics. London: Longman.
    Leet-Pellegrini, H. M. 1980. Conversational dominance as a
    function of gender and expertise. In Language: Social
    Psychological Perspectives, Howard Giles, Peter Robinson and Philip Smith (eds.): 97-104. Oxford: Pergamon Press.
    Lein, L., & Brenneis, D. 1978. Children’s disputes in three
    speech communities. Language in Society, 7: 299-323.
    Levinson, Stephen C. 1983. Pragmatics. Cambridge: Cambridge
    University Press.
    Liao, Chao-chih. 1994. A Study on the Strategies, Maxims, and
    Development of Refusal in Mandarin Chinese. Taipei: The
    Crane Publishing CO., LTD.
    Lii-shih, Yu-hwei E. 1986. Conversational Politeness and
    Foreign Language Teaching. Taipei: Crane.
    Lii-shih, Yu-hwei E. 1994. What do “Yes” and “No” really
    mean in Chinese? In Georgetown University Round Table on
    Languages and Linguistics 1994, James E. Alatis (ed.), 128-
    149.
    Maltz, Daniel N. and Borker, Ruth A. 1982. A cultural approach
    to male-female miscommunication. In Language and Social
    Identity, John J. Gumperz (ed.): 196-216. Cambridge:
    Cambridge University Press.
    Maynard, Douglas W. 1985a. How children start arguments.
    Language in Society, 14: 1-29.
    ---. 1985b. On the functions of social conflict among
    children. American Sociological Review, 50: 207-223.
    Megaree, E. I. 1969. Influence of sex roles on the
    manifestation of leadership. In Journal of Applied
    Psychology 53, 5: 377-382.
    Munro, Fran. 1987. Female and male participation in small-group
    interaction in the ESOL classroom. Unpublished terms
    project. Graduate Diploma in TESOL. Sydney: Sydney College
    of Advanced Education.
    Muntigl, Peter and William, Turnbull. 1998. Conversational
    structures and facework in arguing. Journal of Pragmatics
    29: 225-256.
    Naotsuka, Reiko, Nancy Sakamoto et al. 1981. Mutual
    Understanding of Different Cultures. Osaka: Taishukan.
    Pilkington, Jane. 1992. ‘Don’t try to make out that I’m
    nice!’ The different strategies women and men use when
    gossiping. Wellington Working Papers in Linguistics 5: 37-
    60.
    Pomerantz, Anita. 1984. Agreeing and disagreeing with
    assessments: some features of preferred / dispreferred turn
    shapes. In J. M. Atkinson and J. Heritage. Eds. Structures
    of social action: Studies in conversation analysis. 57-
    101. Cambridge: Cambridge University Press.
    Richards, Jack C. and M. Sukwiwat. 1983. Language transfer and
    conversational competence. Applied Linguistics 4.2: 113-125.
    Sacks, Harvey. 1973. The preference for agreement in natural
    conversation. Paper presented at the Linguistic Institute,
    Ann Arbor, Michigan.
    Schick Case, Susan. 1988. Cultural differences, not
    deficiencies: an analysis of managerial women’s language.
    In Women’s Careers: Pathways and Pitfalls, Suzanna Rose and
    Laurie Larwood (eds.): 41-63. New York: Praeger.
    Schiffrin, Deborah. 1984. Jewish argument as sociability.
    Language in Society, 13: 311-335.
    ---. 1985. Everyday argument: the organization of diversity in
    talk. In Handbook of Discourse Analysis 3: Discourse and
    Dialogue, T. van Dijk (ed.): 35-46. London: Academic Press.
    ---. 1987. Discourse Markers. New York: Cambridge University
    Press.
    Schmidt, Richards W. 1980. Review of questions and politeness
    in social interaction. In RELC 11(2): 100-114.
    Sell, Roger D. 1991. The politeness of literary texts. In
    Literary Pragmatics, R. Sell (ed.): 208-224. London:
    Routledge.
    Shils, Edward. 1968. Deference. In Social Stratification, J.
    A. Jackson (ed.): 104-132. Cambridge: Cambridge University
    Press.
    Simmel, George. 1949. The sociology of sociability. In
    American Journal of Sociology 55: 254-261.
    Stubbe, Maria. 1991. Talking at cross-purposes: the effect of
    gender on New Zealand primary schoolchildren’s interaction
    strategies in pair discussions. MA thesis. Wellington:
    Victoria University.
    Swacker, Marjorie. 1979. Women’s verbal behaviour at learned
    and profesinoal conferences. In The Sociology of the
    Languages of American Women, Berry-Lou Dubois and Isobel
    Crouch (eds.): 155-160. San Antonio, Tex.: Trinity
    University.
    Tannen Deborah. 1984. Conversational Style: Analyzing Talk
    among Friends. Norwood, New Jersey: Ablex Publishing
    Corporation.
    ---. 1986. That’s Not What I Meant! How Conversational Style
    Makes or Breaks Your relations with Others. New York:
    William Morrow; London: J. M. Dent.
    ---. 1990. You Just Don’t Understand: Women and Men in
    Conversation. New York: William Morrow.
    ---. 1993. What’s in a frame?: Surface evidence for underlying
    expectations. In Framing in Discourse: 14-56. Oxford: Oxford
    University Press.
    Vuchinich, Samuel. 1988. The sequential organization of closing
    in verbal family conflict. In Conflict Talk, A.D. Grimshaw
    (ed.): 118-138. Cambridge: Cambridge University Press.
    Wang, Yu-fang. 1997. Dispreferred Responses in Mandarin Chinese
    Conversation. In Proceedings of the First Symposium on
    Discourse and Syntax in Chinese and Formosan Languages: 103-
    134. Taipei: NTU.
    Watts, Richard J. 1992. Linguistic politeness and polite verbal
    behavior: reconsidering claims for university. In Trends in
    Linguistics, Studies and Monographs 59: Politeness in
    Language, Watts, Richard J., Sachiko Ide, and Konrad Ehlich
    (eds.). Mouton De Gruyter.
    Watzlawick, Paul, Janet H. beavin, and don D. Jackson. 1967.
    Pragmatics of Human Communication: A Study of Interactional
    Patterns, Pathologies, and Paradoxes. New York: W.W. Norton.
    West, Candace and A. Garcia. 1988. Conversational shift work: a
    study of topical transitions between women and men. Social
    Problem 35.5: 551-75.

    QR CODE
    :::