| 研究生: |
黃鈺文 |
|---|---|
| 論文名稱: |
不同品牌來源國與製造地形象對消費者產品態度的影響 |
| 指導教授: | 張重昭 |
| 學位類別: |
碩士
Master |
| 系所名稱: |
商學院 - 國際經營與貿易學系 Department of International Business |
| 論文出版年: | 1991 |
| 畢業學年度: | 79 |
| 語文別: | 中文 |
| 論文頁數: | 126 |
| 相關次數: | 點閱:191 下載:0 |
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今日國際間貿易往來頻繁各國產品彼此間競爭非常激烈。而企業因鑑於降低成本及規避保護主義等有利誘因,紛紛到海外生產,再行銷至當地或其他國家。許多國內外研究均指出,消費者對產品之品牌來源國形象是影響其是否購買因素之一;但是,對許多在不同國家設廠的企業而言,製造地的形象是否也會影響消費者對此品牌產品的態度呢?在少數幾篇國外研究中己有學者証實此論點;而國內迄今尚未有人研究過,故引發作者之研究動機。
本文主要的研究目的,是比較不同涉入程度(即消費者對一件事情、一件產品的關心程度的產品,探討品牌來源國形象、製造地形象、產品涉入程度、產品熟悉程度、社會人口統計變數(性別、年齡、所得、教育程度、職業)等五個變數對消費者之態度是否有顯著影響。研究方法以SAS/STATISTICS 軟体中之1-WAY MANOVA 及2-WAY ANOVA 為主。
研究結果顯示:不論就高涉入產品(以彩色電視機為研究產品)或是低涉入產品(以一般乾電池為研究產品)而言,品牌來源國形象及製造地形象對於消費者態度均有非常顯著的影響,且高涉入程度產品之係數較低涉入產品之係數更為顯著;而涉入程度僅對日本品牌不同地區造之低涉入產品有顯著影響;再者,產品熟悉度除了會顯著影響消費者日本品牌在不同地區製造之產品及美國、大陸製造之不同品牌國產品,餘均無影響;在人口統計變數方面,性別、年齡、所得、職業等變數均會對於不同品牌來源國及製造地之產品有顯著影響,但家庭平均月所得則無顯著影響。
序言
摘要
圖表目次 Ⅲ
第一章 緒論 1
第一節 研究背景與動機 . . . . . . . . . . . . . . . . . . . . . . 1
第二節 研究目的. . . . . . . . . . . . . . . . . . . . . . 4
第三節 研究限制. . . . . . . . . . . . . . . . . . . . . . 5
第二章 文獻探討 7
第一節 態度. . . . . . . . . . . . . . . . . . . . . . 7
第二節 品牌來源國及製造地形象. . . . . . . . . . . . . . . . . . . . . . 8
第三節 人口統計變數. . . . . . . . . . . . . . . . . . . . . . 21
第四節 產品熟悉度. . . . . . . . . . . . . . . . . . . . . . 22
第五節 消費者的產品涉入. . . . . . . . . . . . . . . . . . . . . . 23
第六節 國內相關研究. . . . . . . . . . . . . . . . . . . . . . 26
第七節 研究架構. . . . . . . . . . . . . . . . . . . . . . 29
第八節 研究假設. . . . . . . . . . . . . . . . . . . . . . 31
第三章 研究設計40
第一節 預試. . . . . . . . . . . . . . . . . . . . . . 40
第二節 問卷設計. . . . . . . . . . . . . . . . . . . . . . 43
第三節 資料蒐集. . . . . . . . . . . . . . . . . . . . . . . 46
第四節 分析方法. . . . . . . . . . . . . . . . . . . . . . 46
第四章 研究結果 48
第一節 研究樣本的特性分析. . . . . . . . . . . . . . . . . . . . . . 48
第二節 品牌來源國形象及製造地形象. . . . . . . . . . . . . . . . . . . . . .. 56
第三節 產品涉入程度對態度的影響. . . . . . . . . . . . . . . . . . . . . . 68
第四節 產品熟悉度對態度的影響. . . . . . . . . . . . . . . . . . . . . . 70
第五節 人口統計變數對態度的影響. . . . . . . . . . . . . . . . . . . . . . 70
第五章 結論與建議 98
第一節 結論. . . . . . . . . . . . . . . . . . . . . . 98
第二節 行銷上的涵意. . . . . . . . . . . . . . . . . . . . . . 103
第三節 建議. . . . . . . . . . . . . . . . . . . . . ..105
參考書目 107
附錄一:預試問卷 117
附錄一:正式開卷 120
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(限達賢圖書館四樓資訊教室A單機使用)