| 研究生: |
曾毓 Yu, Tseng |
|---|---|
| 論文名稱: |
跨文化消費者於社群媒體線上購買行為差異(以台法消費者為例) Studying of Social Media Users Social Commerce Behavior In Terms Of Culture Difference: The Case Of French & Taiwanese users |
| 指導教授: |
吳文傑
Wu, Jack |
| 口試委員: |
鄭輝培
Cheng, Terry 林祖嘉 Lin, Chu-Chia |
| 學位類別: |
碩士
Master |
| 系所名稱: |
商學院 - 國際經營管理英語碩士學位學程(IMBA) International MBA Program College of Commerce(IMBA) |
| 論文出版年: | 2020 |
| 畢業學年度: | 108 |
| 語文別: | 英文 |
| 論文頁數: | 36 |
| 中文關鍵詞: | 線上購物 、社群商務 、社會媒體行銷 、線上行為 、文化差異 |
| 外文關鍵詞: | online shopping, social commerce, social media marketing, online behavior, cultural difference |
| DOI URL: | http://doi.org/10.6814/NCCU202001083 |
| 相關次數: | 點閱:90 下載:12 |
| 分享至: |
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During the past decade, Information technology has drastically transformed the way how people interact and communicate with each other. There’s a new era of social media which constantly shaping abundant communities without geographical boundaries which can also bridge the connection or transaction among the business like E-commerce platform, which also known as Social-commerce. This research is aiming to discover how social media becomes one of the channels that enterprises choose to build the relation with customers and in what extent of difference in terms of online purchase intentions and the cultural difference. It is believed that social media facilitates social interaction among customers, leading to more opportunities to buy. This study offers literature review to explain the concept of social commerce, the application of Hofstede’s culture dimension theory and the findings after conducting semi-constructive interview with French and Taiwanese to see the difference when comes to online purchase intentions with the possible factors that might affect the results. While further analyzing the possible causations, interestingly, we found that because of the rise of digitalization and globalization, the cultural difference in this studies was not a significantly impact on consumer behavior.
1. Introduction 1
1.1. Research background & motivation 1
1.2. Research Problem & hypothesis 1
1.3. Methodology 2
1.4. Framework 3
2. Literature Review 4
2.1. Social Commerce 4
2.1.1. Definition of Social Commerce 4
2.1.2. Scope & application of Social Commerce 6
2.2. Social Media 8
2.2.1. Definition of Social Media 8
2.2.2. Current development and challenge for social media in Europe & Asia 10
2.3. Culture difference in social commerce 11
2.3.1. The difference and impact 11
2.3.2. Buying intentions 13
3. Research Method 16
3.1. Interviewee Profile 16
3.2. Interview data analysis 16
4. Results & limitation 22
Reference 25
Appendix 27
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