| 研究生: |
哈瑞文 Halim, Redwan |
|---|---|
| 論文名稱: |
協助初到台灣外國人電子商務平台 Compareme: an e-commerce platform assisting with the integration of foreigners in Taiwan |
| 指導教授: |
吳文傑
Wu, Jack |
| 口試委員: |
林月雲
Lin, Yeh-Yun 劉助 Liu, James |
| 學位類別: |
碩士
Master |
| 系所名稱: |
商學院 - 國際經營管理英語碩士學位學程(IMBA) International MBA Program College of Commerce(IMBA) |
| 論文出版年: | 2018 |
| 畢業學年度: | 106 |
| 語文別: | 英文 |
| 論文頁數: | 57 |
| 中文關鍵詞: | 電子商務 、網絡平台 、外國人援助 、基本生活設施 、雙語服務 |
| 外文關鍵詞: | E-Commerce, Web platform, Foreigner assistance, Essential services, Bi-lingual services |
| DOI URL: | http://doi.org/10.6814/THE.NCCU.IMBA.031.2018.F08 |
| 相關次數: | 點閱:335 下載:9 |
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This thesis describes the business plan of my start-up online comparison service which will assist both local Taiwanese and Foreigners in Taiwan save time by consolidating the information of all essential day-to-day service providers such as mobile phone plans, credit cards, home loans, internet plans, insurance as well as many others, into one platform in order to save time as well as offer an informative choice.
The service is also offered bilingually in both Chinese and English therefore allowing foreigners who have newly entered Taiwan integrate into the country in a more efficient manner. The idea came to me when I first arrived in Taiwan in late 2014 and had the struggle of setting up my life in a country where I was not familiar with the local language, culture or norms. With this experience in hand, I hope that CompareMe can alleviate some of the burden off newly arrived foreigners in Taiwan. This service is also open for local citizens who wish to become empowered in their purchases by making more informed choices and attain savings.
This thesis comprises of the entire business plan, from the operations, marketing, market analysis and future growth plans.
1. Executive Summary 1
1.1. Introduction 1
1.2. Our Mission & Values 1
1.3. The Company and Management 2
2. Service Need 3
2.1. Difficulties of living in Taiwan 6
3. Comparative Websites - An Insight 9
4. CompareMe – Service Segments 11
4.1. Entrance to Markets 12
4.1.1. Insurance 12
4.1.2. Utilities 12
4.1.3. Financial Services Sector 12
4.1.4. Travel Services 12
4.1.5. Classifieds section 13
4.1.6. Immigration Assistance 13
4.2. Objectives and Benefits to Partners 13
5. Industry & Platform Analysis 14
5.1. Life Insurance 14
5.2. Travel Insurance 15
5.3. Broadband Internet: 17
5.4. Credit Cards: 18
5.5. Home Loans: 21
5.6. Car/Scooter Insurance 24
5.7. Mobile Phone Plans 28
6. Business Proposition (Company Analysis) 30
7. Competitor analysis 32
7.1. Insurance Competitors 32
7.2. Travel Service Competitors 32
7.3. Classifieds competitors 33
8. Key Partners 35
8.1. Government Agencies 35
8.2. Service Providers 35
8.3. Universities 35
8.4. Foreign Embassies 36
9. Market Impact 37
10. Operational Plan 39
10.1. Sourcing Information 39
10.2. Human Resources: 39
10.2.1. CEO 40
10.2.2. Business Development & Partnerships Manager 40
10.2.3. Customer Service Manager 40
10.2.4. Customer Service Contractors 40
10.2.5. IT Development Contractors 41
11. Revenue Streams 42
11.1. Commission Revenue 42
11.2. Advertisement Revenue 42
11.3. Preferential positioning 42
11.4. Marketing Plan 43
12. Future Growth Streams 45
13. Metrics for Success 46
13.1. Number of Partners. 46
13.2. Level of Engagement 46
13.3. Return on Investment 47
14. Key Financials 48
14.1. Commission Percentage Breakdown 49
14.2. Forecast Financial Statement 50
14.3. Explanation of Expenses 52
14.3.1. Office Rent 52
14.3.2. Utilities 53
14.3.3. Salaries - Permanent Staff 53
14.3.4. Marketing Expense 53
14.3.5. Platform Development Costs 53
14.3.6. Maintenance of Platform costs 53
14.3.7. Travel Costs – Promotions 53
14.3.8. Cost of Contractors 54
14.3.9. Sponsorships costs 54
14.3.10. Miscellaneous Expenses 54
15. Year 1 Roadmap 55
16. References 56
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