美國於1978年通過航空解除管制法案。此法案甫經宣佈，旋即在全球各地

風起雲湧，引發一股風潮。世界各國航空界皆唯美國馬首是瞻，紛紛採行

解除管制措施。為順應世界航空運輸業走向自由化之趨勢，我國亦於民國

七十六年實施放寬進入管制政策，亦即一般通稱的開放天空政策。然而，

我國的開放天空並未完全解除對民航業的管制，而僅止於放寬新業者的進

入，及允許業者增闢航線等管制措施而已。由於新業者加入競爭，打破國

內航空市場長久以來以中華、遠東為領導者，台灣、永興為跟隨者的寡占

局面，致使台灣地區的航空市場深受前所未有的劇烈衝擊，也使現有航空

業者面臨市場攻防戰之強大壓力。鑑於政府放寬進入管制政策的目的之一

，乃希望藉由輔導新航空公司之設立，以提高服務品質，促進飛機汰舊換

新，使國人享有安全、快捷的航空運輸服務，故本研究之目的即在以數學

演繹法與統計分析法，深入探討解除管制政策對台灣民航業整體服務品質

之衝擊。經由理論與實證之分析，本研究的結果顯示：台灣民航業於放寬

進入管制後，由於放寬進入所引發之需求與負載效果均為正，故廠商家數

之增加，將導致飛行班次增加，服務品質因而提升。因此，建議政府完全

解除進入管制，促使服務品質大幅提升，以嘉惠消費大眾。

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