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研究生: 蘇淑華
論文名稱: 團隊成員與其夥伴之A/B類行為、能力差異知覺對團隊工作表現、合作滿意及情緒的影響
指導教授: 陳彰儀
學位類別: 碩士
Master
系所名稱: 理學院 - 心理學系
Department of Psychology
論文出版年: 2001
畢業學年度: 89
語文別: 中文
論文頁數: 100
中文關鍵詞: A/B型人格A/B類行為組型團隊團隊工作表現能力合作滿意情緒
外文關鍵詞: Type A behavior pattern, Type A personality
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  • 本研究之目的在了解兩人合作時,團隊成員與夥伴之A/B類行為、能力差異知覺對於團隊工作表現、合作滿意及情緒的影響。本研究採實驗室實驗法,以131名大學女生為實驗對象,兩人一組,所需完成之作業為一電腦判斷任務。

    本研究的結果乃根據2(個體之行為組型:A/B)X 2(夥伴之行為組型:A/B)X 2(能力差異知覺:佳/差)三因子變異數分析而來。在團隊工作表現方面,「個體之A/B類行為」的主要效果顯示,A類行為者的團隊工作表現,與B類行為者並沒有差異。「個體之A/B類行為」與「能力差異知覺」的交互作用顯示能力差異知覺對B類行為者的影響較A類行為者大;在被告知其能力較差時,B類行為者的團隊工作表現較A類行為者佳,而在被告知其能力較佳時,其團隊工作表現則較A類行為者差。另外,「個體之A/B類行為」、「夥伴之A/B類行為」及「能力差異知覺」的三因子交互作用達顯著,A類行為者在「知覺能力較差」且「夥伴為A類行為者」時,團隊工作表現最差。

    在合作滿意方面,「個體之A/B類行為」的主要效果顯示,兩者的合作滿意度沒有差異;而「夥伴之A/B行為」的主要效果達顯著,表示不論本身為A類或B類行為者,與A類行為者合作的滿意度較低於與B類行為者合作。

    在情緒部分,「個體之A/B類行為」的主要效果顯示A類行為者的情緒較B類行為者為負向,較容易焦慮;此外,「個體之A/B類行為」、「夥伴之A/B類行為」與「能力差異知覺」的三因子交互作用達顯著,當A類行為者被告知能力較差時,A類行為者與A類夥伴合作時,其情緒最為負向。

    本研究最後針對所有的研究結果作整合性的討論,並依實驗所得的結果,提出可能的貢獻、限制、對未來研究的建議及工商實務上的應用。


    封面頁
    證明書
    致謝詞
    論文摘要
    目錄
    表目錄
    圖目錄
    第一章 緒論
    第一節 研究動機與目的
    第二節 文獻探討
    第三節 研究問題與架構
    第二章 研究方法
    第一節 研究對象
    第二節 實驗工具與設備
    第三節 實驗設計
    第四節 實驗程序
    第三章 研究結果
    第一節 受試者資料
    第二節 操弄變項之檢驗
    第三節 研究問題的驗證
    第四節 其他結果分析
    第四章 討論與建議
    第一節 討論
    第二節 研究檢討與貢獻
    第三節 在工商實務界的應用
    參考文獻
    附錄
    附錄一:各階段之電腦畫面
    附錄二:實驗所用之書面資料

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