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研究生： 江育維
Chiang, Gilbert Y.
論文名稱： 外國個人在台工作之人力資本服務創業計畫
Business plan of human capital services for foreign individuals working in Taiwan
指導教授： 何小台
Ho, Chester C.
學位類別： 碩士
Master
系所名稱： 商學院 - 國際經營管理英語碩士學位學程(IMBA)
International MBA Program College of Commerce(IMBA)
論文出版年： 2011
畢業學年度： 100
語文別： 英文
論文頁數： 46
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    • This is a business plan of people business because the business we are going to carry out touches the most basic needs and most critical areas of talent relocation. Upon our observation in the past few years, the dynamic business environment has shaped the landscape of people mobility into a new era, where traditional ways of mobility services may fall short in responding the ever-changing needs of businesses and talent.
    This business plan addresses those changes and trends, and structures a whole new business model of integrated, consolidated and flexible mobility service offering to tackle more and more challenging and demanding market surrounding. We are engaged to provide services with better quality and more flexibility with less cost but without sacrificing our promise to ensure the best client experiences of trust, security, confidentiality, accuracy, timeliness and convenience. With our integrated immigration, tax and headhunting services, we deeply believe that this promise can be steadily achieved.
    To make the unique service offering exercisable, we are looking for seed capital injection of NT$2,742,000. We project that in the 1st year the gross revenue will be NT$5.1 million and the net profit after tax will be NT$2.2 million. We further forecast that in the year 4 our gross revenue will reach NT$6.8 million; and the net profit after tax be NT$3.6 million.

    I. Executive Summary 1
    1.1 Vision Statement 3
    1.2 Mission Statement 4
    II. Introduction 4
    2.1 The Trend of International Assignment 4
    2.2 What is localization? 6
    2.3 The Business 9
    2.4 Product Overview 12
    i. Immigration Services 13
    ii. Tax Return Preparation and Consultation Services 15
    iii. Headhunter Services (in later stage) 17
    III. External and Internal Analysis 18
    3.1 Market Analysis 18
    3.2 Customer Segmentation 19
    3.3 Competitor Analysis 21
    3.3.1 Mobility Vendors 21
    3.3.2 Accounting Firms 22
    3.3.3 Headhunters 23
    3.4 SWOT Analysis Framework (Global players as benchmark) 24
    IV. Business Strategy 27
    4.1 Product Strategy 27
    4.2 Marketing Strategy 28
    4.3 Human Resource Strategy 28
    V. Operational Plan 30
    5.1 Company Type 30
    5.2 Location 30
    5.3 Personnel 31
    5.4 Office Hour 32
    5.5 Payment Policy 32
    VI. Financial Plan 33
    6.1 Pricing Model 33
    6.2 Service Headcount Projection in Future 4 Years 33
    6.3 4-Year Revenue Projections 35
    6.4 Cost Structure 37
    6.5 Income Statement of Future 4 years 38
    VII. Organization Chart 39
    Appendix 1-Foreign workers for special professions or technical assignments by county and application 40
    Appendix 2-Foreign workers for special professions or technical assignments by gender/education/nationality 41
    Appendix 3-Foreign workers for special professions or technical assignments by county and application 43
    Appendix 4-Foreign workers for special professions or technical assignments by gender/education/nationality 44
    Appendix 5 – Localization Considerations 45

    1. John D. Daniels, Lee H. Radebaugh, Daniel P. Sullivan, International Business – environment and operations, thirteenth edition, Chapter 20 Human Resource Management, pages 799, 812-814
    2. Global Mobility Trends of 2011, Weichert Relocation Resources
    3. Brookfield Global Relocation Services LLC, Flexible Policy in Practice, page 2
    4. Brookfield Global Relocation Services LLC, Global Relocation Trends, 2011 Survey Report, pages 11, 12, 38.
    5.
    6. John O. Okpara& Jean D. Kabongo,Journal of World Business, Cross-cultural training and expatriate adjustment: A study of western expatriates in Nigeria
    7. About.com, Employment Agencies: Choosing an Employment Agency or Headhunter, by Alison Doyle
    8. Website of Bureau of Employment and Vocational Training, Council of Labor Affairs (CLA), http://www.evta.gov.tw/content/list.asp?mfunc_id=14&func_id=58
    中文參考資料
    1. 工業總會服務網，「陸資來台投資趨勢研析」，民國98年4月，網址：http://www.cnfi.org.tw/kmportal/front/bin/ptdetail.phtml?Part=magazine9804-469-2
    2. 行政院經濟建設委員會，「聘僱外國專業人士來台門檻放寬」，民國94年10月，網址：http://www.cepd.gov.tw/m1.aspx?sNo=0003123

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