跳到主要內容

簡易檢索 / 詳目顯示

研究生: 楊茜宜
Yang, Chien-I
論文名稱: 大數據資料收集品質要素之研究
A study of the quality factors of big data collection on decision making
指導教授: 尚孝純
Shang, Xiao-Chun
口試委員: 尚孝純
Shang, Shari
李怡慧
Lee, Joyce
吳雅鈴
Wu, Joanne
學位類別: 碩士
Master
系所名稱: 商學院 - 資訊管理學系
Department of Management Information System
論文出版年: 2021
畢業學年度: 109
語文別: 英文
論文頁數: 95
中文關鍵詞: 大數據大數據分析大數據收集資料收集品質決策制定
外文關鍵詞: Big data, Big data analysis, Big data collection, Quality of data collection, Decision-making
DOI URL: http://doi.org/10.6814/NCCU202100884
相關次數: 點閱:246下載:27
分享至:
查詢本校圖書館目錄 查詢臺灣博碩士論文知識加值系統 勘誤回報
  • 近年來,大數據分析(BDA)在商業決策中的應用引起人們的極大關注。然而,幾乎沒有研究討論最基本的大數據問題,即數據收集的適當性,本研究探討如何正確收集數據以提高決策的準確性。
    首先,本研究透過文獻回顧找出會影響決策制定的數據收集的品質因素(the quality factors of data collection),其中數據收集品質因素為領域、來源、頻率、長度、量、再生性和折舊度。其次,本研究探索更有層次的問題,即是,在什麼情況下,收集越全面數據收集品質因素,對決策的有用性、有效性有影響;以及,身為調節變數的再生性、貶值度,如何影響資料收集品質因素和決策。
    為了解決這些問題,本研究分析五個不尋常的啟示個案,並考慮實務上數據分析和收集在不同部門的差異。最後研究發現數據收集品質因素在製造業和服務業表現截然不同,並且本研究也提出在哪些情境需要收集、分析全面的數據收集品質因素。本研究期望發展成為企業在數據收集和分析方面的衡量標準和指南。


    The use of big data analysis (BDA) in business decision-making has attracted significant attention in recent years. However, hardly any research discussing the most basic big data issues which is the appropriateness of the data collection, this study investigate how data can be properly collected to improve the accuracy of decision-making.
    First, this study shows that quality factors in data collection affect decision-making, where quality factors are domain, source, frequency, length, quantity, regeneration, and depreciation. Second, this study explores hierarchical questions, indicating the conditions under which the comprehensiveness of the quality factors of data collected impact the effectiveness and efficiency of decision-making, and the contexts under which the data characteristics of the collected data can moderate the relationship between data collection quality and decision-making quality.
    To address these questions, this study analyzes five cases of successful companies and considers the gaps between the collection and analysis departments in practice. Finally, it concludes that the quality factors in the data collection show different performance in the manufacturing and service industries and then presents a proposal for appropriate data collection. This study may develop into a measurement standard and guideline for enterprises in data collection and analysis.

    Abstract 2
    Chapter 1: Introduction 8
    1.1 Industry background 8
    1.2 Motivation 8
    1.3 Research objectives 9
    1.4 Structure 10
    Chapter 2: Literature review 11
    2.1 Definition of big data 11
    2.2 Big data process 14
    2.2.1 Data collection 15
    2.2.2 Data transformation 16
    2.2.3 Data analysis stage 16
    2.2.4 Data visualization/interpretation 17
    2.2.5 Decision making 17
    2.3 Quality of data collection 18
    2.3.1 Domain of data collection 18
    2.3.2 Source of data collection 19
    2.3.3 Frequency of data collection 19
    2.3.4 Length of data collection 20
    2.3.5 Quantity of data collection 21
    2.4 Typical data characteristics 22
    2.4.1 Regeneration 22
    2.4.2 Depreciation 23
    Chapter 3: Research design 24
    3.1 Research framework 24
    3.2 Research approach 25
    3.3 Data collection 26
    3.4 Data analysis 26
    Chapter 4: Research results 28
    4.1 Manufacturing industry 28
    4.1.1 Case M1 28
    4.1.2 Case M2 36
    4.2 Service industry 43
    4.2.1 Case S1 43
    4.2.2 Case S2 52
    4.2.3 Case S3 58
    4.3 Cross-case analysis 65
    4.3.1 Decision type 65
    4.3.2 Domain of data collection 66
    4.3.3 Source of data collection 69
    4.3.4 Frequency of data collection 71
    4.3.5 Length of data collection 73
    4.3.6 Quantity of data collection 75
    4.3.7 Regeneration of data characteristics 77
    4.3.8 Depreciation of data characteristics 79
    4.3.9 Summary 81
    Chapter 5: Conclusion 83
    5.1 Research summary 83
    5.2 Managerial implication 84
    5.3 Theoretical implication 85
    5.4 Research contribution 85
    5.5 Limitation and future research 85
    References 87
    Appendix 1: Questionnaire 93

    Acharya, A., Singh, S. K., Pereira, V., &Singh, P. (2018). Big data, knowledge co-creation and decision making in fashion industry. International Journal of Information Management, 42(May), 90–101. https://doi.org/10.1016/j.ijinfomgt.2018.06.008
    Akter, S., &Wamba, S. F. (2016). Big data analytics in E-commerce: a systematic review and agenda for future research. Electronic Markets, 26(2), 173–194. https://doi.org/10.1007/s12525-016-0219-0
    Amie Tsang. (2018). Passengers Are Stranded as Another European Airline Collapses. The New York Times.
    Baxter, P., &Jack, S. (2008). Qualitative Case Study Methodology: Study Design and Implementation for Novice Researchers. The Qualitative Report, 13(4), 544–559. https://doi.org/10.1039/c6dt02264b
    Belhadi, A., Zkik, K., Cherrafi, A., Yusof, S. M., &Elfezazi, S. (2019). Understanding Big Data Analytics for Manufacturing Processes: Insights from Literature Review and Multiple Case Studies. Computers and Industrial Engineering, 137(September), 106099. https://doi.org/10.1016/j.cie.2019.106099
    Bizer, C., Boncz, P., Brodie, M. L., &Erling, O. (2012). The Meaningful Use of Big Data: Four Perspectives – Four Challenges. ACM SIGMOD Record, 40, 56–60.
    Chen, M., Mao, S., &Liu, Y. (2014). Big data: A survey. Mobile Networks and Applications, 19(2), 171–209. https://doi.org/10.1007/s11036-013-0489-0
    Clark, T. D., Jones, M. C., &Armstrong, C. P. (2007). The dynamic structure of management support systems: Theory development, research focus, and direction. MIS Quarterly, 31(3), 579–615. https://doi.org/10.2307/25148808
    Constantiou, I. D., &Kallinikos, J. (2015). New games, new rules: Big data and the changing context of strategy. Journal of Information Technology, 30(1), 44–57. https://doi.org/10.1057/jit.2014.17
    Davenport, T. H., Barth, P., &Bean, R. (2012). How “big data” is different. MIT Sloan Management Review, 54(1).
    Dean, J., &Ghemawat, S. (2008). MapReduce: Simplified Data Processing on Large Clusters. Communications of the ACM, 51(1), 107–113. http://www.usenix.org/events/osdi04/tech/full_papers/dean/dean_html/
    Eisenhardt, K. M. (1989). Building Theories from Case Study Research. Academy of Management Review, 14(4), 532–550. https://doi.org/10.1016/s0140-6736(16)30010-1
    Eisenhardt, K. M., &Graebner, M. E. (2007). Theory building from cases: Opportunities and challenges. Academy of Management Journal, 50(1), 25–32. https://doi.org/10.5465/AMJ.2007.24160888
    Erevelles, S., Fukawa, N., &Swayne, L. (2016). Big Data consumer analytics and the transformation of marketing. Journal of Business Research, 69(2), 897–904. https://doi.org/10.1016/j.jbusres.2015.07.001
    Fan, J., Han, F., &Liu, H. (2014). Challenges of Big Data analysis. National Science Review, 1(2), 293–314. https://doi.org/10.1093/nsr/nwt032
    Fosso Wamba, S., Akter, S., Edwards, A., Chopin, G., &Gnanzou, D. (2015). How “big data” can make big impact: Findings from a systematic review and a longitudinal case study. International Journal of Production Economics, 165, 234–246. https://doi.org/10.1016/j.ijpe.2014.12.031
    Gartner. (2015). Gartner Says Business Intelligence and Analytics Leaders Must Focus on Mindsets and Culture to Kick Start Advanced Analytics. Library Catalog: Www.Gartner.Com.
    Geng, B., Li, Y., Tao, D., Wang, M., Zha, Z. J., &Xu, C. (2012). Parallel lasso for large-scale video concept detection. IEEE Transactions on Multimedia, 14(1), 55–65. https://doi.org/10.1109/TMM.2011.2174781
    George, G., Lavie, D., Osinga, E. C., &Scott, B. A. (2016). Big data and data science methods for management research. Academy of Management Journal, 59(5), 1493–1507. http://www.scopus.com/inward/record.url?eid=2-s2.0-84900399014&partnerID=40&md5=1226b227def2d1b2fd0a11ef65f0180b
    Goedeking, P. (2018). Collapse of Primera shows the risks of low-cost long haul | Financial Times. Financial Times, 15. https://www.ft.com/content/22d28864-c62c-11e8-86b4-bfd556565bb2
    Grover, V., Chiang, R. H. L., Liang, T. P., &Zhang, D. (2018). Creating Strategic Business Value from Big Data Analytics: A Research Framework. Journal of Management Information Systems, 35(2), 388–423. https://doi.org/10.1080/07421222.2018.1451951
    Gudivada, V. N., Baeza-Yates, R., Labs, Y., &Raghavan, V.V. (2015). GUEST EDITORS’ INTRODUCTION Big Data: Promises and Problems. Computer, 21. http://www.cs.rug.nl/~roe/courses/isc/BigDataPromises.pdf
    Hagiu, A., &Julian, W. (2020). When Data Creates Competitive Advantage. Harvard Business Review. https://hbr.org/2020/01/when-data-creates-competitive-advantage
    Hand, D. J., &Adams, N. M. (2015). Data Mining. Wiley StatsRef: Statistics Reference Online, 1–7. https://doi.org/10.1002/9781118445112.stat06466.pub2
    Heer, J., Mackinlay, J. D., Stolte, C., &Agrawala, M. (2008). Graphical histories for visualization: Supporting analysis, communication, and evaluation. IEEE Transactions on Visualization and Computer Graphics, 14(6), 1189–1196. https://doi.org/10.1109/TVCG.2008.137
    Hulland, J., &Wade, M. (2004). The resource-based view and information systems research: review, extension, and suggestions for future research. MIS Quarterly, 28(1), 107–142.
    Janssen, M., van derVoort, H., &Wahyudi, A. (2017). Factors influencing big data decision-making quality. Journal of Business Research, 70, 338–345. https://doi.org/10.1016/j.jbusres.2016.08.007
    LaValle, S., Lesser, E., Shockley, R., Hopkins, M. S., &Kruschwitz, N. (2011). Big Data, Analytics and the Path from Insights to Value. MIT Sloan Management Review, Vol. 52, Iss. 2, 21–32. https://sloanreview.mit.edu/article/big-data-analytics-and-the-path-from-insights-to-value/
    Lu, J. (2020). Data Analytics Research-Informed Teaching in a Digital Technologies Curriculum. INFORMS Transactions on Education, May.
    Ma, K.-L., &S. Parker. (2001). Massively parallel software rendering for visualizing large-scale data sets. IEEE Computer Graphics and Applications, 21(4), 72–83.
    Maroufkhani, P., Tseng, M. L., Iranmanesh, M., Ismail, W. K. W., &Khalid, H. (2020). Big data analytics adoption: Determinants and performances among small to medium-sized enterprises. International Journal of Information Management, 54(February), 102190. https://doi.org/10.1016/j.ijinfomgt.2020.102190
    Masi, I., Trân, A. T., Hassner, T., Leksut, J. T., &Medioni, G. (2016). Do we really need to collect millions of faces for effective face recognition? Lecture Notes in Computer Science (Including Subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics), 9909 LNCS, 579–596. https://doi.org/10.1007/978-3-319-46454-1_35
    Mcafee, A., &Brynjolfsson, E. (2012). Big Data: The Management Revolution. Harvard Business Review, October, 1–9. http://tarjomefa.com/wp-content/uploads/2017/04/6539-English-TarjomeFa-1.pdf
    Mikalef, P., Krogstie, J., Pappas, I. O., &Pavlou, P. (2020). Exploring the relationship between big data analytics capability and competitive performance: The mediating roles of dynamic and operational capabilities. Information and Management, 57(2), 103–169. https://doi.org/10.1016/j.im.2019.05.004
    Müller, O., Fay, M., &vomBrocke, J. (2018). The Effect of Big Data and Analytics on Firm Performance: An Econometric Analysis Considering Industry Characteristics. Journal of Management Information Systems, 35(2), 488–509. https://doi.org/10.1080/07421222.2018.1451955
    Najafabadi, M. M., Villanustre, F., Khoshgoftaar, T. M., Seliya, N., Wald, R., &Muharemagic, E. (2015). Deep learning applications and challenges in big data analytics. Journal of Big Data, 2(1), 1–21. https://doi.org/10.1186/s40537-014-0007-7
    Opresnik, D., &Taisch, M. (2015). The value of big data in servitization. International Journal of Production Economics, 165, 174–184. https://doi.org/10.1016/j.ijpe.2014.12.036
    Philip Chen, C. L., &Zhang, C. Y. (2014). Data-intensive applications, challenges, techniques and technologies: A survey on Big Data. Information Sciences, 275, 314–347. https://doi.org/10.1016/j.ins.2014.01.015
    Provost, F., &Fawcett, T. (2013). Data Science and its Relationship to Big Data and Data-Driven Decision Making. Big Data, 1(1), 51–59. https://doi.org/10.1089/big.2013.1508
    Ransbotham, S., &Kiron, D. (2017). Analytics as a Source of Business Innovation. MITSM Report, 58380, Foundation of Marketing 5th editionFoundation of M.
    Roh, Y., Heo, G., &Whang, S. E. (2019). A survey on data collection for machine learning: A big data - AI integration perspective. IEEE Transactions on Knowledge and Data Engineering, 33(4), 1328–1347. https://doi.org/10.1109/tkde.2019.2946162
    Russom, P. (2011). Big data analytics. TDWI Best Practices Report, 1–34. https://doi.org/10.1017/9781108566506.005
    Ryan, C., &Riggs, W. E. (1996). Redefining the product life cycle: the five-element product wave. Business Horizons, 39(5), 33+.
    Seddon, J. J. J. M., &Currie, W. L. (2017). A model for unpacking big data analytics in high-frequency trading. Journal of Business Research, 70, 300–307. https://doi.org/10.1016/j.jbusres.2016.08.003
    Shamim, S., Zeng, J., Shariq, S. M., &Khan, Z. (2019). Role of big data management in enhancing big data decision-making capability and quality among Chinese firms: A dynamic capabilities view. Information and Management, 56(6), 103–135. https://doi.org/10.1016/j.im.2018.12.003
    Sivarajah, U., Kamal, M. M., Irani, Z., &Weerakkody, V. (2017). Critical analysis of Big Data challenges and analytical methods. Journal of Business Research, 70, 263–286. https://doi.org/10.1016/j.jbusres.2016.08.001
    Sun, E. W., Chen, Y. T., &Yu, M. T. (2015). Generalized optimal wavelet decomposing algorithm for big financial data. International Journal of Production Economics, 165, 194–214. https://doi.org/10.1016/j.ijpe.2014.12.033
    Wamba, S. F., Gunasekaran, A., Akter, S., Ren, S. J. fan, Dubey, R., &Childe, S. J. (2017). Big data analytics and firm performance: Effects of dynamic capabilities. Journal of Business Research, 70, 356–365. https://doi.org/10.1016/j.jbusres.2016.08.009
    White, T. (2009). Hadoop: The Definitive Guide. O’Reilly Media.
    Wu, X., Zhu, X., Wu, G.-Q., &Ding, W. (2014). Data Mining with Big Data. IEEE Transactions on Knowledge and Data Engineering, 26(1), 97–107. https://doi.org/10.1109/ISCO.2017.7855990
    Yaqoob, I., Hashem, I. A. T., Gani, A., Mokhtar, S., Ahmed, E., Anuar, N. B., &Vasilakos, A.V. (2016). Big data: From beginning to future. International Journal of Information Management, 36(6), 1231–1247. https://doi.org/10.1016/j.ijinfomgt.2016.07.009
    Yin, R. K. (2009). Case study research: Design and methods. Sage.
    Zaharia, M., Chowdhury, M., Franklin, M. J., Shenker, S., &Stoica, I. (2010). Spark: Cluster computing with working sets. 2nd USENIX Workshop on Hot Topics in Cloud Computing, HotCloud 2010.
    Zhou, K., Fu, C., &Yang, S. (2016). Big data driven smart energy management: From big data to big insights. Renewable and Sustainable Energy Reviews, 56(2016), 215–225. https://doi.org/10.1016/j.rser.2015.11.050
    Zhou, Z. H., Chawla, N.V., Jin, Y., &Williams, G. J. (2014). Big data opportunities and challenges: Discussions from data analytics perspectives [Discussion Forum]. IEEE Computational Intelligence Magazine, 9(4), 62–74. https://doi.org/10.1109/MCI.2014.2350953
    車品覺. (2020). 大數據的關鍵思考(增訂版):行動╳多螢╳碎片化時代的商業智慧. 天下雜誌.

    QR CODE
    :::