跳到主要內容

簡易檢索 / 詳目顯示

研究生: 孫郁淩
Sun, Yu-Ling
論文名稱: 探討 AGENTIC AI 概念應用於T銀行海外分行資安與法遵政策檢核:以NYDFS PART 500為例
Exploring the Application of Agentic AI in Cybersecurity and Compliance Policy Audits for T Bank’s Overseas Branch: A Case Study of NYDFS Part 500
指導教授: 蔡瑞煌
Tsaih, Rua-Huan
口試委員: 蔡瑞煌
Tsaih, Rua-Huan
林士貴
Lin, Shih-Kuei
陳嘉玫
Chen, Chia-Mei
郁方
Yu, Fang
吳文舜
Wu, Wen-Shuen
學位類別: 碩士
Master
系所名稱: 國際金融學院 - 國際金融碩士學位學程
Master’s Program in Global Banking and Finance
論文出版年: 2026
畢業學年度: 114
語文別: 中文
論文頁數: 81
中文關鍵詞: Agentic AIAI Agent資安法遵監理科技多代理系統NYDFS Part 500
外文關鍵詞: Agentic AI, AI Agent, Cybersecurity Compliance, RegTech, Multi-Agent Systems, NYDFS Part 500
相關次數: 點閱:32下載:0
分享至:
查詢本校圖書館目錄 查詢臺灣博碩士論文知識加值系統 勘誤回報
  • 隨著銀行跨境營運規模擴大,海外分行在資訊安全與法令遵循作業上,需同時因應不同監理機關之規範要求,導致資安與法遵政策檢核流程面臨高度複雜與即時性挑戰。以紐約州金融服務署(New York State Department of Financial Services, NYDFS)Part 500 為例,其規範內容更新頻繁,現行以人工或規則式自動化為主的檢核作業,在效率與一致性上逐漸顯現限制。本研究以 T 銀行海外分行為研究對象,採用設計科學研究法,設計一套 Agentic AI 概念之資安與法遵政策檢核流程架構,透過多代理(Multi-Agent)協作方式,支援法規文件解析、條文比對與監理公告追蹤等作業需求。研究透過模擬法規修正情境與專家訪談進行驗證,結果顯示所提出之架構在法規差異辨識與檢核流程一致性方面,較傳統關鍵字檢索方式具備改善空間。研究亦指出,實務導入仍需搭配治理機制與人類參與流程,以確保檢核結果之可解釋性與可稽核性。


    As banks expand cross-border operations, overseas branches must comply with regulatory requirements from multiple supervisory authorities, increasing the complexity and time sensitivity of cybersecurity and regulatory compliance review processes. The New York State Department of Financial Services (NYDFS) Part 500 is used as an example, as its requirements are updated frequently and existing review practices based on manual procedures or rule-based automation face limitations in efficiency and consistency. This study examines the overseas branches of T Bank and adopts the Design Science Research Methodology to design a compliance policy review framework based on the concept of Agentic AI. The framework applies a multi-agent approach to support regulatory document analysis, clause comparison, and regulatory announcement monitoring. The framework is evaluated through simulated regulatory amendment scenarios and expert interviews. The results indicate that the proposed framework improves the identification of regulatory differences and the consistency of review processes when compared with traditional keyword-based methods. The study also notes that practical implementation requires appropriate governance mechanisms and human-in-the-loop processes to support explainability and auditability.

    第一章 緒論 1
    第一節 研究背景與動機 1
    第二節 研究目的 2
    第三節 研究架構與流程 3
    第二章 文獻探討 4
    第一節 海外分行資安與法遵挑戰 4
    第二節 AGENTIC AI 的概念基礎 5
    第三節 金融領域中AGENTIC AI 的發展與應用 8
    第四節 AGENTIC AI 的技術基礎 8
    第五節 多代理(MULTI-AGENT)架構與協作模式 12
    第六節 AGENT 評估方法與 AGENTOPS 理論基礎 16
    第三章 研究方法 21
    第一節 研究方法概述 21
    第二節 現行資安與法遵檢核流程分析 22
    第三節 研究設計與架構 24
    第四節 AGENTIC AI 概念性架構設計 27
    第五節 設計基礎與技術考量 39
    第六節 AGENTOPS 營運框架與多代理架構評估設計 43
    第四章 AGENTIC AI 架構設計驗證與可行性分析 51
    第一節 驗證設計概述 51
    第二節 實驗案例:以 NYDFS PART 500 條文為例 52
    第三節 專家訪談設計與執行方法 60
    第四節 專家意見分析與歸納 63
    第五節 綜合討論與實務建議 67
    第五章 結論與建議 72
    第一節 研究結論 72
    第二節 政策或實務建議 72
    第三節 研究限制與未來研究方向 73
    參考文獻 75
    附錄 79

    Araci, D. (2019). FinBERT: Financial sentiment analysis with pre-trained language models. https://arxiv.org/abs/1908.10063
    Arrieta, A. B., Díaz-Rodríguez, N., Del Ser, J., Bennetot, A., Tabik, S., Barbado, A., Garcia, S., Gil-Lopez, S., Molina, D., Benjamins, R., Chatila, R., & Herrera, F. (2020). Explainable Artificial Intelligence (XAI): Concepts, taxonomies, opportunities and challenges toward responsible AI. Information Fusion, 58, 82–115. https://doi.org/10.1016/j.inffus.2019.12.012
    Bandi, A., Kongari, B., Naguru, R., Pasnoor, S., & Vilipala, S. V. (2025). The rise of Agentic AI: A review of definitions, frameworks, architectures, applications, evaluation metrics, and challenges. Future Internet, 17(9), 404. https://doi.org/10.3390/fi17090404
    Citigroup. (2025). Agentic AI: Finance & the ‘do it for me’ economy. Citi GPS: Global Perspectives & Solutions. https://www.citigroup.com/global/insights/citigps
    Gregor, S., & Hevner, A. R. (2013). Positioning and Presenting Design Science Research for Maximum Impact1. MIS Quarterly, 37(2), 337–355. https://doi.org/10.25300/misq/2013/37.2.01
    Gulli, A., Nigam, L., Wiesinger, J., Vuskovic, V., Sigler, I., Nardini, I., Stroppa, N., Kartakis, S., Saribekyan, N., Nawalgaria, A., & Bount, A. (2025, February). Agents companion (Technical report). Google.
    He, J., Lin, H., Wang, Q., Fung, Y. R., & Ji, H. (2025). Self-correction is more than refinement: A learning framework for visual and language reasoning tasks. In Findings of the Association for Computational Linguistics: ACL 2025 (pp. 6405–6421). Association for Computational Linguistics. https://doi.org/10.18653/v1/2025.findings-acl.331
    Hevner, A. R., March, S. T., Park, J., & Ram, S. (2004). Design Science in Information Systems Research1. MIS Quarterly, 28(1), 75–106. https://doi.org/10.2307/25148625
    International Organization for Standardization & International Electrotechnical Commission. (2023). Information technology — Artificial intelligence — Management system (ISO/IEC 42001:2023). https://www.iso.org/standard/81230.html
    Ji, Z., Yu, T., Xu, Y., Lee, N., Ishii, E., & Fung, P. (2023). Towards mitigating LLM hallucination via self-reflection. In Findings of the Association for Computational Linguistics: EMNLP 2023 (pp. 1827–1843). https://aclanthology.org/2023.findings-emnlp.123
    Jurowetzki, R., & Squicciarini, M. (2025). Artificial intelligence and the evolution of AI (model) capabilities: A conceptual primer. United Nations Educational, Scientific and Cultural Organization.
    Lewis, P., Perez, E., Piktus, A., Petroni, F., Karpukhin, V., Goyal, N., Küttler, H., Lewis, M., Yih, W., Rocktäschel, T., Riedel, S., & Kiela, D. (2020, May 22). Retrieval-Augmented Generation for Knowledge-Intensive NLP tasks. arXiv.org. https://arxiv.org/abs/2005.11401
    Li, G., Hammoud, H. A. A. K., Itani, H., Khizbullin, D., & Ghanem, B. (2023). CAMEL: Communicative agents for mind exploration of large-scale language model society. arXiv. https://arxiv.org/abs/2303.17760
    Monetary Authority of Singapore. (2021). Technology risk management guidelines (MAS 625). https://www.mas.gov.sg/regulation/guidelines/technology-risk-management-guidelines
    New York State Department of Financial Services. (2023). Cybersecurity regulation (23 NYCRR Part 500). Retrieved January 23, 2026, from https://www.dfs.ny.gov/industry_guidance/cybersecurity
    Nie, Y., Kong, Y., Dong, X., Mulvey, J. M., Poor, H. V., Wen, Q., & Zohren, S. (2024). A survey of large language models for financial applications: Progress, prospects and challenges. arXiv. https://arxiv.org/abs/2406.11903
    NTT DATA Group Corporation. (2025). Intelligent banking in the age of AI: How GenAI will shape the future of payments, wealth management and fraud prevention. https://www.nttdata.com/global/en/insights
    OWASP Foundation. (2023). OWASP Top 10 for large language model applications (version 1.1). https://owasp.org/www-project-top-10-for-large-language-model-applications/
    Packer, C., Fang, V., Patil, S. G., Lin, K., Wooders, S., Stoica, I., & Gonzalez, J. E. (2023). MemGPT: Towards LLMs as operating systems. arXiv. https://arxiv.org/abs/2310.08560
    Peffers, K., Tuunanen, T., Rothenberger, M. A., & Chatterjee, S. (2007). A Design Science Research Methodology for Information Systems Research. Journal of Management Information Systems, 24(3), 45–77. https://doi.org/10.2753/mis0742-1222240302
    Perez-Cruz, F., & Shin, H. S. (2025). *Putting AI agents through their paces on general tasks* (BIS Working Papers No. 1245). Bank for International Settlements. https://www.bis.org/publ/work1245.htm
    PwC Middle East. (2024). Agentic AI—the new frontier in GenAI: An executive playbook. https://www.pwc.com/m1/en/publications/agentic-ai-the-new-frontier-in-genai.html
    Robertson, S., & Zaragoza, H. (2009). The Probabilistic Relevance Framework: BM25 and beyond. Foundations and Trends® in Information Retrieval, 3(4), 333–389. https://doi.org/10.1561/1500000019
    Sapkota, R., Roumeliotis, K. I., & Karkee, M. (2025). AI Agents vs. Agentic AI: A Conceptual taxonomy, applications and challenges. Information Fusion, 126, 103599. https://doi.org/10.1016/j.inffus.2025.103599
    Syed, R., Suriadi, S., Adams, M., Bandara, W., Leemans, S. J., Ouyang, C., Ter Hofstede, A. H., Van De Weerd, I., Wynn, M. T., & Reijers, H. A. (2019). Robotic Process Automation: Contemporary themes and challenges. Computers in Industry, 115, 103162. https://doi.org/10.1016/j.compind.2019.103162
    Wang, L., Ma, C., Feng, X., Zhang, Z., Yang, H., Zhang, J., Chen, Z., Tang, J., Chen, X., Lin, Y., Zhao, W. X., Wei, Z., & Wen, J. (2024). A survey on large language model based autonomous agents. Frontiers of Computer Science, 18(6). https://doi.org/10.1007/s11704-024-40231-1
    Wei, J., Wang, X., Schuurmans, D., Bosma, M., Ichter, B., Xia, F., Chi, E., Le, Q., V., & Zhou, D. (2022). Chain-of-thought prompting elicits reasoning in large language models. Advances in neural information processing systems, 35, 24824-24837.
    Wiesinger, J., Marlow, P., & Vuskovic, V. (2024). Agents [White paper]. Google. Retrieved December 14, 2024, from https://www.kaggle.com/whitepaper-agents
    Xi, Z., Chen, W., Guo, X., He, W., Ding, Y., Hong, B., Zhang, M., Wang, J., Jin, S., Zhou, E., Zheng, R., Fan, X., Wang, X., Xiong, L., Zhou, Y., Wang, W., Jiang, C., Zou, Y., Liu, X., . . . Gui, T. (2025). The rise and potential of large language model based agents: a survey. Science China Information Sciences, 68(2). https://doi.org/10.1007/s11432-024-4222-0

    無法下載圖示 全文公開日期 2031/01/29
    QR CODE
    :::