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研究生： 鄭伊婷
Cheng, I-Ting
論文名稱： 新冠肺炎疫情下之供應鏈管理個案研究
A Case Study on Supply Chain Management under COVID-19
指導教授： 吳文傑
Wu, Jack
口試委員: 何小台
Ho, Chester
劉助
Liu, James
學位類別： 碩士
Master
系所名稱： 商學院 - 國際經營管理英語碩士學位學程(IMBA)
International MBA Program College of Commerce(IMBA)
論文出版年： 2021
畢業學年度： 109
語文別： 英文
論文頁數： 43
中文關鍵詞： 新冠肺炎 、供應鏈管理 、採購策略 、流行病
外文關鍵詞： COVID-19, Supply chain management, Purchasing strategy, Pandemic
DOI URL： http://doi.org/10.6814/NCCU202100097
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    • In recent years, more and more enterprises are trying to improve the level of supply chain management in the process of development. To reduce or even avoid the risks faced by enterprises, effective supply chain management will not only enhance their market competitiveness, but also increase corporate profits.
    This study organizes the recent supply chain management literature, in order to understand the core principles of corporate-level supply chain strategy and purchasing strategy. It combines the basic principles of modern supply chain management theory, discusses and analyzes whether Covid-19 has an impact on enterprises from the perspective of supply chain, and tries to give some suggestions under the pandemic situation.
    This research attempts to give enterprises a reference future direction through IKEA's case study by analyzing how this retail home furnishing giant uses supply chain management strategies to become their competitive advantages, furthermore, its current problems under Covid-19.
    Covid-19 has caused a serious impact on the normal operation of the world economy and society. With those problems, how many companies can minimize the impact to better maintain survival and development is an important issue currently facing with.

    1. Introduction 1
    1.1. Research Motivation and Background 1
    1.2. Research Objectives 2
    1.3. Research Methodology 3
    1.4. Research Processes 4
    2. Literature Review 5
    2.1. Supply Chain Management 5
    2.1.1. Definition of Supply Chain Management 5
    2.1.2. Supply Chain Strategy 6
    2.1.3. Purchasing Strategy 9
    2.2. The impact of COVID-19 on global supply chain 12
    3. Research Methodology 17
    3.1. Research Approach 17
    3.1.1. Document Analysis 17
    3.1.2. Case Study 18
    3.2. Data Collection 19
    3.3. Data Analysis 20
    4. Case Company: IKEA 21
    4.1. Introduction of Company 21
    4.2. Supply Chain Strategy of IKEA 22
    4.2.1. Review Supply Chain Strategy of IKEA 22
    4.2.2. Analysis of Supply Chain Strategy of IKEA 23
    4.3. Implementation of IKEA 26
    4.3.1. Review Implementation of IKEA 26
    4.3.2. Analysis of implementation of IKEA 28
    4.4. Threat of COVID-19 31
    4.5. Market Analysis 33
    5. Research Summary 36
    6. Recommendations 39
    7. References 41

    1. Chopra, Sunil and Meindl, Peter. 6th Edition, 2016. “Supply Chain Management: Strategy, Planning and Operation”
    2. Hill, Charles W. L. and Jones, Gareth R. and Schilling, Melissa A. 13th Edition, 2019. “Strategic Management: Theory & Cases: An Integrated Approach”
    3. Johnsen, Thomas E. and Howard, Mickey and Miemczyk, Joe. 2nd Edition, 2018.
    “Purchasing and Supply Chain Management: A Sustainability Perspective”
    4. Fisher, Marshall L. “What is the Right Supply Chain for Your Product?” (Harvard Business Review, 1997)
    5. https://en.wikipedia.org/wiki/Kraljic_matrix
    6. World Economic Forum “The ongoing impact of COVID-19 on global supply chains” 22/06/2020. Retrieved from
    https://www.weforum.org/agenda/2020/06/ongoing-impact-covid-19-global-supply-chains/
    7. Nature human behavior “Global supply-chain effects of COVID-19 control measures” 03/06/2020. Retrieved from
    https://www.nature.com/articles/s41562-020-0896-8
    8. Weber, Robert Philip. (1990). “ Basic Content Analysis”
    9. Encyclopedia Britannica Group “Swedish company-IKEA” 10/11/2020. Retrieved from https://www.britannica.com/topic/IKEA
    10. IKEA About us. Retrieved from https://about.ikea.com/en/about-us/year-in-review
    11. Dynamic Inventory “Inside IKEA’s Supply Chain & Inventory Management” 21/08/2018. Retrieved from
    https://www.dynamicinventory.net/ikea-supply-chain-management/
    12. Supply Chain 247 “How Does IKEA’s Inventory Management Supply Chain Strategy Really Work?” 28/10/2014. Retrieved from https://www.supplychain247.com/article/how_does_ikeas_inventory_management_supply_chain_strategy_work
    13. Thomas Insights “Behind the Scenes of the Strategic Ikea Supply Chain” 22/06/2020. Retrieved from
    https://www.thomasnet.com/insights/ikea-supply-chain/
    14. Porter, Michael E. “The Five Competitive Forces That Shape Strategy”. Competitive strategy. (Harvard Business Review, 2008)
    15. Jonsson, P., Rudberg, M. and Holmberg, S. “Centralised supply chain planning at IKEA, Supply Chain Management” Vol. 18 No. 3, 24/04/2013. Retrieved from
    https://doi.org/10.1108/SCM-05-2012-0158
    16. The Wall Street Journal “IKEA Shopping List During Covid: Work Desks and Kitchen Gear” 06/10/2020. Retrieved from https://www.wsj.com/articles/ikea-sees-strong-demand-for-work-desks-and-kitchen-gear-11601999925
    17. IKEA Newsroom. 03/06/2020. Retrieved from https://www.ikea.com/us/en/this-is-ikea/newsroom/an-update-on-our-actions-in-response-to-covid-19-pub50ffa2cf
    18. Statista Furniture Report 2020, July 2020. Retrieved from
    https://www-statista-com.audenciagroup.idm.oclc.org/study/55490/furniture/
    19. CNN Business “Ikea's online sales surged as people turned homes into offices and schools” 06/10/2020. Retrieved from
    https://edition.cnn.com/2020/10/06/business/ikea-coronavirus-sales/index.html
    20. IKEA Performance 2019& 2020. Retrieved from
    https://www.inter.ikea.com/en/performance/

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