| 研究生: |
張一中 Chang, Yi Chung |
|---|---|
| 論文名稱: |
以策略興業的理論觀點,探討持續創新與競爭優勢建構的挑戰:以趨勢科技為個案 |
| 指導教授: | 李仁芳 |
| 學位類別: |
碩士
Master |
| 系所名稱: |
商學院 - 經營管理碩士學程(EMBA) Executive Master of Business Administration(EMBA) |
| 論文出版年: | 2009 |
| 畢業學年度: | 97 |
| 語文別: | 中文 |
| 論文頁數: | 249 |
| 中文關鍵詞: | 興業管理 、策略管理 、策略興業 |
| 外文關鍵詞: | Entrepreneurship management, Strategy Management, Strategic Entrepreneurship |
| 相關次數: | 點閱:134 下載:0 |
| 分享至: |
| 查詢本校圖書館目錄 查詢臺灣博碩士論文知識加值系統 勘誤回報 |
本論文藉由發生在趨勢科技的三個新事業發展的個案故事,來分析與印證企業「興業管理」,與「策略管理」兩方面,如何綜合成為企業「策略興業」理論,交互影響的演變過程。
為了探討「策略興業」的個案故事,本論文分別整理多篇「興業管理」,與「策略管理」兩方面的重要理論文獻,以「策略興業」理論為最後的依歸,設計出一個綜合的、「歷程性」的研究架構與構面。本研究主張將企業興業的過程區分為:「機會辨識與發掘」、 「商業模式概念形成」、「策略資源/能力取得」與「策略資源/能力累積與承諾」四大階段。而每一個歷程階段包涵「創新」 、「事業網路」、「組織學習」與「策略資源/能力」四大策略管理因子。企業的競爭優勢,便是在「策略興業」的歷程中,由數個策略管理因
子在組織中演化而建構出來。企業組織管理上的挑戰,便是在於經理人們,如何能夠有效地調和這個「策略興業」過程中的衝突與落差,如何將組織的策略資源與能力,藉由 整合、重組、轉化與學習而提昇。
由個案故事的分析,本研究發現在「策略興業」活動中,所選擇的「創新型態」,會具 體地,對於所希望學習或是培養的新核心能力,與策略資源的選擇,有明顯的影響。而 這個「創新型態」決定,則是與「興業家(們)」如何認知與詮釋「機會」與「價值」 息息相關。所以,「興業家(們)」的過去的經驗與認知,是「策略興業」的重要基石。 而攸關於「策略興業」的成果如何轉化、積累,成為組織長期的核心能力與競爭優勢, 則取決於高階經理人「心智模式」的學習與進化。
Based on three true case stories from Trend Micro, a well known information security software company, the goal of this thesis is to present, analyze and to consolidate, how 「entrepreneurship management」and 「strategic management」 impact the 「strategic entrepreneurship」running inside Trend Micro.
By reviewing both「entrepreneurship management and 「strategic management」research streams, and important articles, this research adopts 「strategic entrepreneurship」as the theory ground, and based on 「strategic entrepreneurship」theory to design a processoriented research architecture. There are four milestone phases selected and designed in the research architecture : 「opportunistic searching」、「new concept of business opportunity」、「strategic forcing and building」and 「institutionalization, change strategy」. This process can describe how the entrepreneurship process itself, and how it interplays with corporate strategy. Furthermore, to analyze the facts, actions of the collected case stories, this research specifiedly selected four strategy management subjects : 「innovation」、「network」、「organizational learning」and 「strategic resource/capability」in every milestone phase.
By using this research architecture, selected subjects, and collected case stories, this research presents how the competitive advantage and core competency evolve in the「strategic entrepreneurship」projects. In addition, the collected case material also demonstrate what conflicts and managerial difficulties happened in organizational that managers need to cope with. The challenge to managers is how to manage the unavoidable changes brought from 「strategic entrepreneurship」processes, and still can integrate、recombine、transform and continuously learn and build up company core competency for tomorrow’s competition.
This research concludes that the decided form of 「innovation」substantially impacts on the selection of strategic resource/capability and the adoption of new competency. Furthermore, how the「entrepreneur」and the incubation team members acknowledge、discover and recognize the entrepreneurial 「opportunity」and
「value」, will greatly influence on the innovation happening. Finally, during the 「strategic entrepreneurship」process, the「mindset」of top executives team will determinedly decides how the exploration results will be accumulated、transformed and institutionalized as part of organizational long term strategy.
第一章 緒論 .................................................. 1
1.1. 研究背景................................................ 1
1.2. 研究動機................................................ 7
1.3. 研究的目的.............................................. 10
1.4. 研究的問題.............................................. 12
1.5. 論文架構說明............................................ 13
第二章 文獻整理............................................... 15
2.1. 由來:策略管理與興業管理的交界.......................... 15
2.2. 策略興業理論溯源........................................ 20
2.2.1. 1970 年代............................................ 27
2.2.2. 1980 年代............................................ 28
2.2.3. 1990 年代............................................ 35
2.2.4. 2001 年~2003 年...................................... 44
2.3. 策略興業理論內涵........................................ 50
2.4. 本章結語................................................ 56
第三章 研究方法與架構......................................... 60
3.1. 研究方法的選擇 個案研究法........................... 60
3.2. 研究流程與步驟.......................................... 63
3.3. 研究架構與構面.......................................... 64
3.3.1. 研究架構.............................................. 64
3.3.2. 研究構面.............................................. 65
3.4. 研究設計................................................ 71
3.5. 資料彙集與分析.......................................... 73
3.5.1. 資料彙集.............................................. 73
3.5.2. 資料分析.............................................. 76
3.6. 研究限制說明............................................ 79
第四章 個案與資料彙整......................................... 80
4.1. 個案公司近況簡介........................................ 80
4.1.1. 個案公司基本背景...................................... 80
4.1.2. 個案公司公開經營數據整理與回顧........................ 81
4.1.3. 個案公司組織型態演進整理與回顧........................ 86
4.1.4. 個案公司產品線與創新演進.............................. 92
以策略興業的理論觀點,探討持續創新與競爭優勢建構的挑戰
4.2. 個案一. EDOCTOR 事業................................. 97
4.2.1. 動機的產生:市場機會的發掘與辨識...................... 97
4.2.2. 開發機會的取捨:興業的商業概念........................ 99
4.2.3. 機會的開發:興業的執行................................ 106
4.2.4. 興業的成果............................................ 114
4.3. 個案二. GATELOCK 事業.................................. 119
4.3.1. 動機的產生:市場機會的發掘與辨識...................... 119
4.3.2. 興業的商業概念........................................ 124
4.3.3. 興業的執行............................................ 131
4.3.4. 興業的成果............................................ 137
4.4. 個案三. EXPERT ON GUARD 事業........................ 144
4.4.1. 動機的產生:市場機會的發掘與辨識...................... 144
4.4.2. 開發機會的取捨:興業的商業概念........................ 156
4.4.3. 機會的開發:興業的執行................................ 171
4.4.4. 興業的成果............................................ 183
第五章 個案分析討論........................................... 187
5.1. 個案重點彙整與分析—「企業興業」........................ 187
以策略興業的理論觀點,探討持續創新與競爭優勢建構的挑戰
5.2. 個案重點彙整與分析—「策略與資源」...................... 193
5.3. 由興業組織看策略........................................ 203
5.3.1. 創新型組織的機會與路徑................................ 203
5.3.2. 學習型組織的機會與路徑................................ 205
5.3.3. 策略終究要做出選擇.................................... 207
5.3.4. 策略的更新,「策略興業」的更新 ....................... 209
5.3.5. 學習實驗,實驗學習.................................... 210
第六章 結論與未來建議......................................... 213
6.1.結論...................................................... 213
6.2.未來建議.................................................. 217
6.2.1. 對產業實務的建議...................................... 217
6.2.2. 對後續學術的建議...................................... 221
網際網路
IBM Global CEO Study : " The Enterprise of the Future " , http://www.ibm.com/
ibm/ideasfromibm/us/ceo/20080505/index.shtml.
IBM Thinkplace:http://services.alphaworks.ibm.com/thinkplace/
P&G Open Innovation Challenge:http://www.britishdesigninnovation.org/
LEGO Factory:http://factory.lego.com/
Nintendo Wiiware:http://www.openinnovators.net/nintendoembracescrowdsourcin
g/
趨勢科技新聞稿,http://tw.trendmicro.com/tw/about/news/pr/article/20070919092534.
html 與 http://www.zdnet.com.tw/news/software/0,2000085678,11013625,00.htm
經濟日報記者曾仁凱台北報導,http://udn.com/NEWS/FINANCE/FIN3/4569164.shtml
趨勢科技新聞稿,http://tw.trendmicro.com/tw/about/news/pr/article/20070906133300.
html
趨勢科技新聞稿,http://www.shoutasia.com/chi/trend/clients_trend_kel.htm
http://quote.yahoo.co.jp/q?d=c&c=&k=c3&t=ay&s=4704.t&l=on&a=&p=&z=m&q=l&x
=on以策略興業的理論觀點,探討持續創新與競爭優勢建構的挑戰
趨勢科技網站,http://tw.trendmicro.com/tw/about/news/pr/article/20080225095856.ht
ml
Businessweek online, http://www.businessweek.com/magazine/content/03_38/b385
0063_mz063.htm 與 http://www.businessweek.com/magazine/content/03_38/b3850
066_mz063.htm
Harvard Business Online, http://harvardbusinessonline.hbsp.harvard.edu/b01/en/co
mmon/item_detail.jhtml;jsessionid=1A2Z3HEFEITMWAKRGWDSELQBKE0YIISW?i
d=303065&referral=2341
http://big5.xinhuanet.com/gate/big5/news.xinhuanet.com/it/200412/28/content_2387
839.htm
趨勢科技官方網站,http://tw.trendmicro.com/tw/partners/strategicpartners/cisco/cisc
onac/
趨勢科技官方網站,http://tw.trendmicro.com/tw/about/news/pr/article/200709061333
00.html
ZDNet 新聞網站,http://www.zdnet.com.tw/news/software/0,2000085678,20099761,
00.htm
趨勢科技官方網站,http://tw.trendmicro.com/tw/about/trendmicroacquiresprovilla/
新聞稿,http://www.allbusiness.com/technology/softwareservicesapplications/70433
611.html
趨勢科技官方新聞稿,http://tw.trendmicro.com/tw/about/news/pr/2005/
趨勢科技官方新聞稿,http://trendmicro.mediaroom.com/index.php?s=43&item=401
趨勢科技官方新聞稿,http://us.trendmicro.com/us/about/financeinfo/releases/article/
以策略興業的理論觀點,探討持續創新與競爭優勢建構的挑戰
20070205111519.html
趨勢科技官方新聞稿,http://tw.trendmicro.com/tw/about/news/pr/article/20070920075
019.html
趨勢科技官方新聞稿,http://tw.trendmicro.com/tw/about/news/pr/2005/
趨勢科技官方新聞稿,http://tw.trendmicro.com/tw/about/news/pr/2005/
趨勢科技官方新聞稿,http://tw.trendmicro.com/tw/about/news/pr/2005/
趨勢科技官方新聞稿,http://trendmicro.mediaroom.com/index.php?s=43&item=449
趨勢科技官方新聞稿,http://tw.trendmicro.com/tw/about/news/pr/2005/
趨勢科技官方新聞稿,http://tw.trendmicro.com/tw/about/news/pr/2005/
2001 年,科技日報新聞報導,http://www.hope.com.tw/paper/day.asp?PAPER=1&DA
TE=2001.04.12
趨勢科技官方新聞稿,http://tw.trendmicro.com/tw/about/news/pr/article/20070920080
505.html
趨勢科技官方新聞稿,http://tw.trendmicro.com/tw/about/news/pr/2005/
新聞稿,http://www.libertytimes.com.tw/2001/new/apl/11/todayi1.htm
新聞稿,http://www.zdnet.com.tw/news/software/0,2000085678,20002717,00.htm
新聞稿,http://www.libertytimes.com.tw/2001/new/sep/19/todayi1.htm
新聞稿,http://www.cyberone.tw/ItemDetailPage/MainContent/05MediaContent.aspx?
MMMediaType=hot_news&offset=5016&MMContentNoID=4429
以策略興業的理論觀點,探討持續創新與競爭優勢建構的挑戰
新聞稿,http://www.epochtimes.com/b5/5/10/4/n1074854.htm
趨勢科技官方新聞稿,http://tw.trendmicro.com/tw/about/news/pr/article/20070914083
951.html
趨勢科技官方新聞稿,http://www1.trendmicro.com/tw/about/news/pr/archive/2002/pr
020502.htm
新聞稿,http://www.epochtimes.com/b5/5/10/4/n1074854.htm
趨勢科技官方新聞稿,http://trendmicro.mediaroom.com/index.php?s=43&item=172
網站資料,http://www.shoutasia.com/chi/trend/clients_trend_cif.htm
網站資料,http://www.gvm.com.tw/Board/content.aspx?ser=576,或是 2004 年 1 月遠
見雜誌
網站資料,http://www.hope.com.tw/Art/Show2.asp?O=200604130922595416
McAfee 官方網站,http://phx.corporateir.net/phoenix.zhtml?c=104920&p=irolacqui
sitions
網站資料,http://www.zdnet.com.tw/news/pix/0,2000085677,20095347,00.htm
網站資料,http://www.zdnet.com.tw/news/pix/0,2000085677,20095343,00.htm
網站資料,http://www.pczone.com.tw/vbb3/archive/t96886.html
網站資料,http://www.zdnet.com.tw/news/pix/0,2000085677,20095224,00.htm
網站資料,https://www.epochtimes.com/b5/6/3/14/n1254339p.htm
以策略興業的理論觀點,探討持續創新與競爭優勢建構的挑戰
網站資料,http://www.itis.org.tw/rptDetail.screen?rptidno=6960442AC58D4DB14825
7188002D2FAF
網站資料,http://www.zeltser.com/endpointsecuritytrends/
趨勢科技在 Hinet 的正式公告書,"趨勢科技 TREND MICRO「GateLock 寬頻保全
服務」服務終止通知 "
趨勢科技自 2000 年~2008 年所向投資人公開揭露的經營績效說明文件(財務報表,季
報與年報,在趨勢科技日本官網 http://jp.trendmicro.com/jp/about/financeinfo/index.ht
ml 下載)
趨勢科技內部電子報,2006 年 5 月,"Service Incubation Newsletter"
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