| 研究生: |
藍翎 Lan, Ling |
|---|---|
| 論文名稱: |
資源與制度限制下的幼教組織創新:以一所職場互助教保服務中心為例 Organizational innovation under resource and institutional constraints in Early childhood education: a case study of a workplace mutual-aid educare center |
| 指導教授: | 徐聯恩 |
| 口試委員: |
郭昭佑
邱慧芳 |
| 學位類別: |
碩士
Master |
| 系所名稱: |
教育學院 - 幼兒教育研究所 Graduate Institute of Early Childhood Education |
| 論文出版年: | 2026 |
| 畢業學年度: | 114 |
| 語文別: | 中文 |
| 論文頁數: | 107 |
| 中文關鍵詞: | 組織創新 、隨創行動 、意義建構 、職場互助教保服務中心 、瑞吉歐教育理念 |
| 外文關鍵詞: | organizational innovation, bricolage, sensemaking, workplace mutual-aid educare center, Reggio Emilia |
| 相關次數: | 點閱:10 下載:0 |
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臺灣依《職場互助式教保服務實施辦法》推動職場互助教保服務中心政策,委託非營利法人於政府機關及企業內設置微型教保機構。本研究以一所設置於特殊管制政府機關內的職場互助教保服務中心為個案,採單一個案研究設計,探討該機構在資源與制度限制下的組織創新歷程。研究資料涵蓋三位不同組織層級受訪者之深度訪談、研究者反思札記、集體省思對話紀錄、三個時間點之家長回饋文件,以及空間視覺資料,以主題分析法進行編碼,並以多元資料三角檢證確保可信實度。
研究發現,本個案面臨制度性資源限制與場域封閉性的雙重限制,使社區資源補償路徑被截斷。面對此限制,組織透過隨創行動與瑞吉歐教育理念的意義建構,在管理實踐、空間配置與教保服務等面向同時發展出相互強化的整合性組織創新,並逐步演化為穩定的制度性常規。
在意義建構機制方面,本研究呈現三個相互強化的歷程。瑞吉歐教育理念作為合法性語言的供給,提供隨創行動教育正當性的認知框架;集體省思對話作為社會性意義建構的制度化場域,教保員在其中逐步發展感知孩子細微發展的專業能力;正向回饋迴路透過孩子進步、家長評估框架轉換與外部制度性認可逐步形成。在此歷程中,正式資源配置條件未有明顯改變,組織行為的轉變主要源於認知框架的重構。
本研究延續限制驅動創新的既有學術脈絡,初步發展「限制驅動型組織創新」之分析概念,辨識出四個組織前提條件與理論適用邊界,並提出實務面與政策面之參考建議。
Taiwan has established workplace mutual-aid educare centers by commissioning nonprofit organizations to operate compact educare facilities within government agencies and enterprises. This study adopted a single-case design to investigate one such center situated within a special-access government facility, examining its organizational innovation process under resource and institutional constraints. Data comprised interviews with three participants at different organizational levels, a researcher's reflective journal, collective reflection dialogue records, parent feedback documents across three time points, and eight photographs documenting spatial transformation, analyzed through thematic analysis with triangulation.
Findings revealed dual constraints: fiscal limitations compounded by physical site closure, which severed the community-resource compensatory pathway typically available to similar institutions. Through bricolage and sensemaking mediated by the Reggio Emilia educational philosophy, the organization developed integrated organizational innovation across management practices, spatial reconfiguration, and educare services, which gradually evolved into stable institutional routines.
Three mutually reinforcing sensemaking mechanisms were identified: the Reggio Emilia philosophy as a legitimacy language supply providing an educational justification framework for bricolage; collective reflection dialogue as an institutionalized social sensemaking field where educare workers developed micro-developmental observation competencies; and a positive feedback loop formed through children's progress, parents' evaluative framework transformation, and external institutional recognition. Formal resource allocation remained largely unchanged; the behavioral transformation derived primarily from cognitive framework reconstruction.
Building on the existing constraint-driven innovation literature, the study tentatively develops the analytical concept of constraint-driven organizational innovation, identifies four organizational prerequisite conditions and theoretical boundary conditions, and offers practical and policy-related recommendations for reference.
第一章 緒論 1
第一節 研究背景與動機 1
第二節 研究目的與問題 2
第三節 名詞解釋 3
第四節 研究範圍與限制 4
第二章 文獻探討 7
第一節 資源依賴理論與制度同形理論 7
第二節 組織創新與隨創行動 9
第三節 意義建構與瑞吉歐教育理念 14
第四節 職場互助教保服務中心制度背景 18
第五節 研究缺口與概念分析框架 20
第三章 研究設計與方法 25
第一節 研究典範與研究策略 25
第二節 個案背景與選案理由 26
第三節 資料蒐集 32
第四節 研究嚴謹性與資料分析程序 36
第四章 研究分析與發現 43
第一節 資源與制度限制的樣態與形成歷程 43
第二節 隨創行動與組織創新 50
第三節 意義建構機制的運作歷程 60
第五章 討論與結論 69
第一節 研究發現與詮釋 69
第二節 理論對話與新命題 73
第三節 實務建議 80
第四節 未來研究方向 82
參考文獻 84
附錄 89
附錄一 訪談大綱 89
附錄二 研究參與知情同意書 94
附錄三 研究資料來源一覽表 96
附錄四 主題分析編碼架構與三角驗證 98
附錄五 集體省思對話紀錄摘要 106
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全文公開日期 2031/07/20