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研究生: 邱京虹
Chiu, chin-hong
論文名稱: 企業電子採購系統適合度評量之實證研究
The Assessment of the Business-IT Fit in E-Procurement Systems: An Empirical Study
指導教授: 張欣綠
Chang, hsin-lu
學位類別: 碩士
Master
系所名稱: 商學院 - 資訊管理學系
Department of Management Information System
論文出版年: 2006
畢業學年度: 94
語文別: 英文
論文頁數: 66
中文關鍵詞: 企業商業環境電子採購適合度
外文關鍵詞: Business-IT fit, Electronic procurement, Alignment
相關次數: 點閱:94下載:45
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  • Because of the influence of globalization and updated information technologies (IT), firms face more and more uncertainties when they conduct daily procurement activities. Whether these uncertainties come from internal or external business environment, they retard e-procurement systems (EP) to achieve promised benefits, and therefore firms must align their EP with their business environment for greater performance. To fulfill this need, this research aims to examine the fit of business and IT environment and study its impacts on the system performance. The literature review allows us to propose four major impacting factors and relative measurements. A case study is then taken in the Taiwan PC-Notebook industry to verify the research framework. We find the firms’ external and internal factors do affect the performance of EP. That is, EP usage in the form of high-integrated system may lead to greater performance under higher environment, partnership, or process uncertainty, whereas low-integrated EP lives up to more benefit under lower knowledge skills. We also observe that lack of fit between procurement practices and EP system produces extra burdens and costs which reflected in the performance of both buyer side and supplier side. Therefore, the contribution of this research can be two-folded: first, practitioners who can use this framework to diagnose their environment condition and then align to the appropriate type of EP. Second, researchers who can build upon this model to further examine the fit impact on EP performance.

    CHAPTER 1: INTRODUCTION 1
    1.1 Research Motivations 1
    1.2 Research Objectives 2
    1.3 Research Questions 3
    1.4 Research Arrangement 3
    CHAPTER 2: LITERATURE REVIEW 4
    2.1 Use of Electronic Procurement Systems 4
    2.2 Studies of IT and Uncertainty 5
    2.3 The Fit Concept 7
    CHAPTER 3: DEVELOPMENT OF THE BUSINESS-IT FIT FREAMWROK 10
    3.1 Research Model 10
    3.2 Content Analysis of Technology, Uncertainty and Benefits 11
    3.2 External Uncertainty vs. IT Environment 13
    3.2.1 Environment uncertainty 13
    3.2.2 Partnership uncertainty 13
    3.3 Internal Uncertainty vs. IT Environment 14
    3.3.1 Process uncertainty 14
    3.3.2 Know-how/Knowledge 15
    CHAPTER 4: RESEARCH ANALYSIS 16
    4.1 Research Methodology 16
    4.1.1 Sample 17
    4.1.2 Data Collection 18
    4.2 System Background in the Cases 19
    4.3 Research Analysis 20
    4.3.1 Cases Background 20
    4.3.2 Framework Application 21
    CHAPTER 5: DISCUSSION 31
    5.1 Cross-Case Analysis Results 31
    5.2 Managerial Implications 34
    CHAPTER 6: CONCLUSION 35
    6.1 Summary 35
    6.2 Limitations and Implications of Future Research 35
    References 37
    Appendix A: Question List of the Phone Interview 41
    Appendix B: Interview Contents and Framework Application (Chinese) 42

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