開放系統已蔚為資訊技術的主流，但目前關於開放系統之研究多半屬於技術層面之探討，缺乏從管理面探討開放系統之研究。因此，本研究旨在進行有系統的探討國內企業對開放系統發展策略之採行措施的調查分析，以及所產生的管理績效是否達到預期的水準。探討「發展策略」與「管理績效」二者之間的關係，並進一步檢視發展策略的不同及現存的「技術環境」、內部的「組織特性」的差異，對其管理績效的影響關係。

本研究屬於實證性研究（Empirical Research），針對國內大型企業的資訊部門主管進行問卷調查，根據76份有效問卷之資料統計分析、檢定，獲致下列研究結論：

一、 對國內企業而言，受訪者認為開放系統發展策略的重要性因素，包括妥善規劃發展準則、引用正規的發展方法、運用專案管理技術、標準化的遵守、應用元件的整合性等規劃措施，以及強化目標平台能力、風險低的實施策略、資訊教育訓練與推廣、安裝及測試完整性、適當處置政治因素等實踐措施。

二、 本研究將國內企業之開放系統發展策略區分為應用者、業務者、功能者三個策略群，採應用策略者一般來說，有較佳的發展成本、資訊提供、使用者效果、系統整合之管理績效，但僅在系統整合上有顯著差異。

三、 技術環境的影響關係上，在技術產品效用性高及標準化需求的遵守性高的情況下，發展策略採行應用策略者並取得良好的配合，則有較佳的系統整合績效產生。

四、 組織特性的影響關係上，在組織結構為有機式之情況下，發展策略採應用策略者，有較高的系統整合績效。在資訊部門員工人數少時，發展策略採功能策略者，有較佳的使用者效果績效。

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