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研究生: 杜陳明書
Thu Tran Minh Do
論文名稱: 影響購買膳食補充品意願的因素:以越南胡志明市為例之研究
Factors influencing purchase intention towards dietary supplements: A study on the case of Ho Chi Minh City, Vietnam
指導教授: 蔡政憲
Tsai, Jason
口試委員: 顧筱筠
Ku, Melody
許育瑋
Hsu, Dennis
學位類別: 碩士
Master
系所名稱: 商學院 - 國際經營管理英語碩士學位學程(IMBA)
International MBA Program College of Commerce(IMBA)
論文出版年: 2026
畢業學年度: 114
語文別: 英文
論文頁數: 57
中文關鍵詞:
外文關鍵詞: Dietary supplement, Purchase intention, Consumer behavior, Theory of planned behavior, Vietnam
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  • 引言: 膳食補充品是健康產業中一個持續增長的市場,然而在越南,相關的消費者行為研究既零散又有限。因此,本研究旨在探討胡志明市當地消費者對補充品產品的深入見解。
    方法: 採用基於量化問卷調查的便利抽樣方法。資料使用 JASP 軟體,透過驗證性因素分析(CFA)和結構方程模型(SEM)進行分析。
    結果: 在 304 份回覆中,多數受訪者為女性(68%)、年齡介於 25-34 歲(42%)、已婚(56%)且具有大學學歷(73%)。在擴展的計劃行為理論模型中,所有因素對購買意願均有中等程度的正向影響,其中影響最強的因素是主觀規範(0.53),其次是態度(0.46)和媒體廣告(0.42)。影響程度最小但仍具顯著性的兩個因素是知覺行為控制(0.37)和價格(0.37)。此外,女性、年輕人、單身、大學及研究所以上學歷的族群,其購買意願顯著高於其他對應群體(p<0.05)。為提升行銷效果的建議解決方案包括:透過社群媒體利用社會影響力,以及在付費廣告中提供一致的教育性內容。此外,政府對於補充品產品的廣告監管應更加嚴格,以保障終端消費者。
    結論: 本研究展示了消費者對膳食補充品的認知,為企業提出了重要的行銷活動建議,並為政府提供了更嚴格監管的建議。


    Introduction: Dietary supplement is a growing market in the health industry but there have been fragmented and limited consumer behavior research in Vietnam. Therefore, this study is conducted to explore local consumers' insights about supplemental products in Ho Chi Minh City.
    Methodology: Quantitative survey-based, convenience sampling method is used. Data is analyzed by CFA and SEM using JASP software.
    Results: Among 304 responses, the majority of respondents are female (68%), 25-34 years old (42%), married (56%) and have undergraduate level (73%). All factors in the extended Theory of Planned Behavior model have moderate positive impacts on Purchase Intention, with the strongest factor being Subjective Norms (0.53), followed by Attitude (0.46) and Media Advertising (0.42). The two least impactful but still significant factors are Perceived Behavior Control (0.37) and Price (0.37). Besides, female, younger adults, single, undergraduate and postgraduate people have significantly higher purchase intentions compared to their counterparts (p<0.05). Proposed solutions to enhance marketing efficacy include leveraging social influence through social media and consistent educational content in paid ads. Besides, government regulation on advertising supplemental products should be stricter to protect end consumers.
    Conclusion: This study demonstrates consumer perceptions of dietary supplements and proposes crucial marketing activities for companies and offers stricter regulation for government.

    1. Introduction 1
    1.1. Dietary supplements 1
    1.2. Dietary supplement regulations 1
    1.3. Motivations leading to dietary supplement purchase 1
    1.4. Dietary supplements market 3
    1.5. Current problems of dietary supplement purchase in Vietnam 3
    1.6. Main purpose of this study 4
    2. Literature review 5
    2.1. Theoretical framework 5
    2.1.1. Original version of Theory of Planned Behavior 5
    2.1.2. Extended factors in Theory of Planned Behavior 6
    2.1.3. Reasons for choosing this theoretical framework 6
    2.2. Literature review 7
    2.2.1. Theoretical framework 7
    2.2.2. History usage & demographics 8
    2.2.3. Local studies 9
    2.3. Research gap 9
    3. Methodology 10
    3.1. Research design 10
    3.2. Sampling strategy 10
    3.3. Research instruments 10
    3.4. Data collection 11
    3.5. Research questions 12
    3.6. Data analysis 13
    3.7. Ethical considerations 13
    3.8. Limitations 13
    4. Results 14
    4.1. Descriptive statistics 14
    4.2. Confirmatory Factor Analysis (CFA) 18
    4.3. Structural Modeling Equation (SEM) 21
    4.4. Relations between demographics and average factor score 23
    5. Discussions 27
    5.1. Theoretical framework 27
    5.2. Demographics 32
    5.3. History usage 34
    5.4. Recommendations 36
    6. Conclusions 37
    References 38
    Appendices 47
    Appendix 1. Vietnam dietary supplement market information (2025 vs. 2000) 47
    Appendix 2. Questionnaire (English version) 47
    Appendix 3. Questionnaire (Vietnamese version) 52

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