跳到主要內容

簡易檢索 / 詳目顯示

回結果列表
研究生： 鍾瑞文
Chung, Cathy
論文名稱： 打造跨國學習型組織：趨勢科技之個案分析
Building a transnational learning organization: the case of trend micro incorporated
指導教授： 吳文傑
Wu, Jack
學位類別： 碩士
Master
系所名稱： 商學院 - 國際經營管理英語碩士學位學程(IMBA)
International MBA Program College of Commerce(IMBA)
論文出版年： 2011
畢業學年度： 99
語文別： 英文
論文頁數： 54
中文關鍵詞： 學習型組織
外文關鍵詞： Learning Organization
相關次數： 點閱：271  下載：0 
分享至:
查詢本校圖書館目錄 查詢臺灣博碩士論文知識加值系統 勘誤回報

    • This case study analyze the key concept of the learning organization model and how Trend Micro incorporated practically applied this model to an employee educational program called “Trend Learning Cycle” (also called “TLC”).
    Through literature review, in-depth interview, and company background study; this paper examines TLC’s initial motivations, background of TLC initiation, TLC launch as a major company event, implementation process, and post-TLC review. Key steps and frameworks of TLC extracting the basic concepts of The Fifth Discipline on a learning organization are also stated explicitly.
    Lastly the conclusion and recommendation of this paper includes (1) the analysis on Trend Micro’s attempt of transforming into a learning organization through the people soft skill development and the organization learning process (2) the strategic building block of a learning organization (3) the performance measurement of linking the learning capacity of an organization to firm performance.

    Chapter 1 Introduction 1
    1.1 Research Motive 1
    1.2 Research Objective 2
    1.3 Reasons of initiating Trend Learning Cycle (TLC) 3
    1.4 The purpose of Trend Learning Cycle (TLC) 3
    CHAPTER 2 LITERATURE REVIEW AND RESEARCH METHOD & FRAMEWORK 4
    2.1 Literature Review 4
    2.1.1 Learning Organization Theory 4
    2.1.2 System thinking: Breaking Mental Blocks & Resolving Conflicts 7
    2.1.3 Implementation Strategies for Learning Organization 9
    2.1.4 Using Level of Perspectives and Vision Deployment Model to Enhance Group Learning 10
    2.1.5 Developing Learning Capabilities to Improve Organizational Performance 12
    2.2 Research Method 12
    2.2.1 Interview collection method 13
    CHAPTER 3 CASE STUDY- TREND MICRO INC. 14
    3.1 Company Profile 14
    3.2 Corporate Culture, Vision, Mission, and Strategy of Trend Micro 15
    3.3 Transforming Trend to a True Learning Organization: The Background of Trend Learning Cycle (TLC) initiation 18
    3.4 The Basic Concepts of Trend Learning Cycle1.0 (TLC1.0) 20
    3.5 Launch and Implementation Process of Trend Learning Cycle 1.0 (TLC1.0) 27
    3.6 The example of Vision Deployment Model Implemented into the real practice 34
    3.7 The Physical and Invisible Cost of Implementing TLC1.0 34
    CHAPTER 4 TLC 1.0 RETROSPECT 34
    4.1. Feedback Review for TLC1.0 34
    4.2 Continuous Deployment of TLC2.0 38
    CHAPTER 5 CONCLUSIONS 41
    5.1 Conclusions 41
    5.2 Recommendations 43
    REFERENCES 46
    APPENDIXES 49
    A: Semi-Structured Interview Questions on Implementing TLC1.0 49
    B: Cause and Effect in Shortage of Skillful JM (Source: Trend Micro Intranet) 50
    C: VDM Example for Product Development Group 53
    D: VDM Example for Human Resources Department 54

    [1] Senge, Peter. (1990). The Fifth Discipline: the Art and Practice of the Learning Organization. New York: Doubleday.
    [2] Senge, Peter. (1996). Leading Learning Organizations. Training & Development vol. 50, no. 12: 36-4.
    [3] Senge, Peter., Kleiner, Art., Ross, Richard., Roth, George., Smith, Bryan. (1999). "The Dance of Change" New York: Currency Doubleday.
    [4] Senge, Peter M., Kleiner, Art., Roberts, Charlotte., Ross Richard B., Smith, Bryan J. (1994). The Fifth Discipline Fieldbook New York: Currency Doubleday.
    [5] Roger Schwarz, Anne Davidson, Peg Carlson, Sue McKinney (2005). The Skilled Facilitator Fieldbook: Tips, Tools, and Tested Methods for Consultants, Facilitators, Managers, Trainers, and Coaches
    [6] Karash, Richard. (1995). Why a Learning Organization?
    [7] Argyris, C., & Schön, D. (1978) Organizational learning: A theory of action
    perspective, Reading, Mass: Addison Wesley.
    [8] Argyris, C. and Schön, D. (1996) Organizational learning II: Theory, method and
    practice, Reading, Mass: Addison Wesley.
    [9] Bolman, L. G. and Deal, T. E. (1997) Reframing Organizations. Artistry, choice
    and leadership 2e, San Francisco: Jossey-Bass.
    [10] Castells, M. (2001) ‘Information technology and global capitalism’ in W.
    Hutton and A. Giddens (eds.) On the Edge. Living with global capitalism,
    London: Vintage.
    [11] Pedler, M., Burgogyne, J. and Boydell, T. 1997. The Learning Company: A strategy for sustainable development. 2nd Ed. London; McGraw-Hill.
    [12] O’Keeffe, T. 2002. Organizational Learning: a new perspective. Journal of European Industrial Training, 26 (2), pp. 130-141.
    [13] Argyris, C. 1999. On Organizational Learning. 2nd Ed. Oxford: Blackwell Publishing.
    [14] http://en.wikipedia.org/wiki/Learning_organization#cite_note-Pedler-0
    [15] http://tw.trendmicro.com/tw/home/
    [16] Trend Learning Cycle training slides

    無法下載圖示 此全文未授權公開
    QR CODE
    :::