非營利組織往往具有正式員工精簡的特色，其會務的推展必須仰賴大量志工，而產出幾乎都是無形的服務，相較於企業，其資源相對缺乏。儘管如此，在知識經濟時代，知識成為企業內重要的策略性資源，因此，在國際非營利組織中，為促成使命達成極大化，是否能善用知識的槓桿作用，透過知識移轉複製成功經驗到各地分會，便成為本論文主要的研究動機。
由於非營利組織與營利組織的特性不同，本研究目的如下：
1. 透過個案分析，試圖整理出國際非營利組織知識移轉的方法。
2. 藉由理論的整理與個案訪談，暸解影響國際非營利組織知識移轉的因素。
本研究訪問五家國際性非營利組織的台灣總會，包括基督教青年會、世界展望會、紅十字會、國際生命線與威克理夫聖經翻譯會，同時參考各該單位的次級資料，本研究歸納出國際非營利組織營運所需的知識包括「特定專業知識」與「概括性知識」，配合該等知識是否從總會移轉而來可分為以下四大類型：
（一） 移轉而來的特定專業知識：影響知識移轉的絕對因素包括：「組織使命與目標」、「知識特性」與「接收者特質」；而相對影響因素為「地主國特性」。
（二） 自行建立的特定專業知識：這是服務當地化所產生的現象，妨礙這類知識移轉的唯一因素就是「地主國特性」。當總會的知識與經驗在與地主國風土民情產生衝突時，是無法移轉到分會的。
（三） 移轉而來的營運概括知識：某些營運概括知識雖與服務提供無直接關係，但對非營利組織而言卻是重要知識（如募款知識），影響這類型知識的絕對因素為「知識特性」與「接收者特質」；而相對影響因素為「地主國特性」。
（四） 自行建立的營運概括知識：各地分會均為獨立的個體，其設立皆須按照地主國法令制度，因此，「法令制度」成為知識無法從總會移轉的原因。
此外，在知識移轉的方式上，知識特性會影響知識移轉的難易，當知識的內隱程度愈高（不易編碼、文件化）、複雜程度愈高（需要資訊總量多的知識），移轉就愈困難。移轉的難易可從人員互動程度高低判斷，互動程度愈低，表示移轉愈容易，移轉的難易依次為人員外派、人員訪視、課程舉辦、會議召開與作業手冊等。
為使國際非營利組織的成功經驗，透過知識移轉機制，更加容易複製到分會，本研究建議包括：（1）組織使命界定要明確；（2）強化總會知識傳遞的平台功能，以及（3）發展系統化的營運專業知識。

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