| 研究生: |
蕭舜之 Hsiao, Shun Tzu |
|---|---|
| 論文名稱: |
調節焦點理論廣告效果之影響研究-以文化、自我監控為調節變數:台、日兩國比較觀點 |
| 指導教授: | 張愛華 |
| 學位類別: |
碩士
Master |
| 系所名稱: |
商學院 - 企業管理學系 Department of Business Administration |
| 論文出版年: | 2007 |
| 畢業學年度: | 95 |
| 語文別: | 中文 |
| 論文頁數: | 128 |
| 中文關鍵詞: | 調節焦點理論 、調節配適理論 、跨文化 、自我監控 、台灣 、日本 |
| 外文關鍵詞: | Regulatory focus theory, Regulatory fit theory, cross-culture, self-monitoring, Taiwan, Japan |
| 相關次數: | 點閱:246 下載:0 |
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近年來,行銷領域所探討之調節焦點理論與調節配適理論,是有關於消費者心理的研宄,主要是強調,當消費者本身的長期目標導向和所採取的手段方法達到配適時,可以使消費者「感覺對了」,因而產生好的態度反應。同理,當廣告所傳遞的訊息焦點和消費者本身的長期目標導向配適時,也就能使消費者對標的物產生好的態度反應。
本研究以調節焦點理論與調節配適理論為基礎,觀察台灣和日本的消費者,旨在探討文化背景的不同,是否會影響消費者的長期目標導向?對調節配適的效果又會有怎樣的影響?而消費者自我監控程度的不同,又會對調節配適效果發生怎樣的調節作用?
而本研究結果顯示:
一、 在促進廣告訊息焦點下,當消費者長期促進導向程度越高,越能提升消費者的態度反應,然而在預防廣告訊息焦點下,消費者長期預防導向程度越高時,則無法看出較佳的態度反應。
二、 日本的男、女消費者在預防長期目標導向程度上的差距,大於台灣的男、女消費者差距。
三、 在促進廣告訊息焦點下,消費者的促進導向程度越高,越能提升好的態度反應,此效果在日本的消費者上更明顯
四、 在促進(預防)廣告訊息焦點下,消費者的長期促進(預防)導向程度越高,對產品態度和廣告態度有正向(負向)的提升效果,然而當消費者自我監控程度越高會越弱化該效果。
Regulatory focus theory and regulatory fit theory are talking about research of consumer’s behaviour in marketing related field in recent years. Two theories emphasise that when consumer’s long-term goal orientation fits methods they take, consumer would feel “that is right” and then positive attitude reaction is made. Meanwhile, when messages from advertisement fit consumer’s long-term goal orientation, consumer would have positive attitude toward the object of advertisements.
This research is based on regulatory focus theory and regulatory fit theory to observe consumers in Taiwan and Japan. It discusses does differences of culture background affect consumer’s long-term goal orientation or not. How does culture background influences outcomes of regulatory fit theory? What kind of results based on regulatory fit theory would be made according to differences of consumer’s self-monitoring?
The results of the research are in the following:
First, in promotion focus advertisement, when the extent of consumer’s chronic promotion goal orientation is higher, the consumer attitude toward the object of the advertisement is more positive. However, in prevention focus advertisement, though the extent of consumer’s chronic prevention goal orientation is higher, consumer did not show more positive attitude toward the object of advertisement.
Second, the difference in prevention goal orientation between male and female consumer in Japan is bigger than the difference in prevention goal orientation between male and female consumer in Taiwan.
Third, in promotion focus advertisement, when the extent of consumer’s chronic promotion goal orientation is higher, the consumer attitude toward the object is more positive. This situation is more obviously in Japan’s consumer than in Taiwan’s consumer.
Finally, in promotion (prevention) focus advertisement, when the extent of consumer’s chronic promotion (prevention) goal orientation is higher, the consumer attitude toward the object is more positive (negative). However, this result will be more unobvious when the extent of consumer’s self-monitoring is higher.
第一章 緒論 1
第一節 研究背景 1
第二節 研究動機與目的 3
第三節 研究流程 5
第二章 文獻探討 7
第一節 調節焦點理論 8
第二節 文化 16
第三節 自我監控 22
第四節 態度與購買意願 28
第三章 研究方法 35
第一節 研究架構 35
第二節 研究假說 36
第三節 研究設計 41
第四章 研究結果 51
第一節 描述性統計 52
第二節 衡量變數之適用性 56
第三節 操弄檢定 60
第四節 調節配適、自我監控和文化對產品態度、廣告態度購買意願的影響 61
第五節 假說檢定總表 78
第五章 結論與建議 81
第一節 研究發現 81
第二節 建議與貢獻 85
第三節 研究限制與未來研究方向 87
參考文獻 89
附錄一產品選擇前測問卷 96
附錄二產品屬性前測問卷 98
附錄三預防焦點中文版問卷 100
附錄四促進焦點中文版問卷 105
附錄五預防焦點日文版問卷 110
附錄六促進焦點日文版問卷 115
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