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研究生: 馬妤瑄
Ma, Yu Hsuan
論文名稱: 虛擬通路策略—以中高端服裝產業為例
The Multichannel Strategy in The Mid-High End Fashion Industry
指導教授: 邱志聖
Chiou, Jyh Shen
學位類別: 碩士
Master
系所名稱: 商學院 - 國際經營與貿易學系
Department of International Business
論文出版年: 2016
畢業學年度: 104
語文別: 中文
論文頁數: 42
中文關鍵詞: 快速時尚精品虛實整合電子商務行動商務
外文關鍵詞: Fast Fashion, Luxury, Multichannel Integration, E-Commerce, M-Commerce
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  • 在電子商務的環境逐漸成熟、行動商務逐漸萌芽的今日,多通路建置及整合的趨勢幾乎是勢不可擋。尤其在中高端服裝產業中,虛擬通路的建置及整合在許多時候成為討論的核心。然而,本研究卻發現,並非所有中高端服裝品牌都樂於擁抱虛擬通路。究竟是否所有品牌都應跟緊趨勢,儘速建立其虛擬通路並整合?實屬本研究探討的重點。
    本研究旨在分析不同的品牌類型在虛擬通路建置以及整合的情況。本研究將品牌分成三大類型:快速時尚、經典以及精品,探討這三個品牌類型在電子商務通路、行動商務通路的建置以及虛實整合的情況。期望在給予企業相對應的策略建議的同時,也能引出相關議題,待後續研究深入研究探討。
    本研究採取個案觀察法,分別觀察了34個中高端服裝產業的品牌,著重觀察這些品牌在母國以及台灣的虛擬通路建置情況以及整合時採取的策略,並將這些觀察整理成有系統的資料進行比較。
    本研究發現,三種品牌類型採取不同的虛實通路策略的原因來自於其「銷售導向性」。品牌類型的銷售導向性由高排序至低分別是:快速時尚、經典、精品品牌類型。銷售導向性較高的品牌,傾向採取虛擬通路建置以及整合;而銷售導向性較低的品牌類型,較不傾向採取虛擬通路建置以及整合的策略。因此不同品牌類型的品牌商,應依據其自身的銷售導向性而採取不同的策略。


    第一章 緒論 3
    第一節 研究動機與背景 3
    第二節 研究目的 4
    第三節 研究流程 5
    第二章 文獻探討 6
    第一節 多通路整合 6
    第二節 策略行銷4C分析理論架構 8
    壹、 外顯單位效益成本 9
    貳、 資訊搜尋成本 9
    參、 道德危機成本 9
    肆、 專屬陷入成本 10
    第三章 研究方法 12
    第一節 中高端服裝產業和品牌類型 12
    第二節 電子商務通路與行動商務通路 13
    第三節 虛擬通路的銷售導向性 15
    第四節 精品類型的品牌與其銷售導向性 17
    第五節 個案研究方法與個案選擇 18
    第四章 個案觀察 21
    第一節 三種品牌類型的虛擬通路策略與虛實整合策略 21
    壹、 三種品牌類型的電子商務通路與虛實整合 21
    貳、 三種品牌類型的行動商務通路 27
    第二節 精品品牌類型虛擬通路的銷售導向性 31
    第五章 結論與建議 34
    第一節 研究結果與討論 34
    第二節 實務建議 36
    第三節 研究限制 37
    第四節 後續研究建議 37
    參考文獻 38

    英文部分
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    中文部分
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