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研究生: 黃品嘉
Huang, Pin Chia
論文名稱: 非營利組織之社會行銷-以中華白絲帶關懷協會為例
A Research on Social Marketing of Non-Profit Organizations: Taking Cyber Angel’s Pick as an Example
指導教授: 黃葳威
Huang, Wei Wei
學位類別: 碩士
Master
系所名稱: 傳播學院 - 國際傳播英語碩士學位學程(IMICS)
International Master's Program in International Communication Studies(IMICS)
論文出版年: 2016
畢業學年度: 104
語文別: 英文
論文頁數: 95
中文關鍵詞: 社會行銷非營利組織
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  • 本研究的目的是探討Kotler的社會行銷理論如何應用於非營利組織的管理。 「中華白絲帶協會」被選擇為案例研究的樣本。為了達成這一研究的目的,深度訪談和自行設計的結構式問卷被用來收集數據,並針對質量數據進行了分析,探討中華白絲帶協會社會行銷的本質。研究結果發現,Kotler的社會行銷策略成功適用於中華白絲帶協會,且這項研究的結果可以被視為其他網路安全與兒童健康相關非營利組織採用Kotler的社會行銷策略時的參考依據。


    The Purpose of this study was to explore how Kotler’s social marketing theory applies to the management of the non-profit organization. “Cyber Angel’s Pick” is selected as the sample for the case study. In order to fulfill the purpose of this study, in-depth interview and self-designed structured questionnaire were used to collect the data. Qualitative data were analyzed to explore the nature of social marketing of the Cyber Angel’s Pick. As the result of this study, Cyber Angel’s Pick has applied to the Kotler’s social marketing strategy successfully and the result of this study can be seen as a reference to the non-profit organizations relate to internet safety issues or children’s health when adopting the Kotler’s social marketing strategy.

    CHARPTER 1 INTRODUCTION 1
    1.1 Research Background 1
    1-2 Research Purpose and Questions 4
    1-3 Research Scope and Definition of Terms 5
    1-3-1 Research Scope 5
    1-3-2 Definition of Terms 5
    CHARPTER 2 LITERATURE REVIEW 8
    2.1 Nonprofit organization theory literature 8
    2.1.1 Origin of non-profit organizations 8
    2.1.2Definition of Non-profit Organization 12
    2.1.3Non-profit organizations types and characteristics 16
    2.1.4 Role and Function of Non-profit Organizations 21
    2-2 Social Marketing Theory 23
    2-2-1 Origin of Social Marketing 23
    2-2-2 Functions and Characteristics of Social Marketing 27
    2-2-3 Strategy of Social Marketing 30
    2-3 Non-profit Organizations Social Marketing 37
    2-3-1 Challenges and difficulties faced by non-profit organizations 37
    2-3-2 Non-Profit Organization Social Marketing Related Research 40
    CHAPTER 3 METHODOLOGY 48
    3-1 Research Conceptual Framework 48
    3-1-1 Research Process and Steps 50
    3-2 Case study 51
    3.3 Data Analysis 53
    3.4 In-depth Interview 53
    CHAPTER 4 RESEARCH RESULTS 58
    4.1 Cyber Angel’s Pick Background Introduction 58
    4.2 Cyber Angel’s Pick's Mission and Development 60
    4-3 In-depth Interview Analysis 63
    4.3.1 Social Marketing Environment 63
    4.3.2 Target, Purpose and Competitors 68
    4.3.3 Social Marketing Strategy 73
    4-3-4 Social Marketing Project Management 78
    CHAPTER 5. CONCLUSION AND SUGGESTION 82
    5.1 Research Conclusion 82
    5.2 The success factors of Cyber Angel’s Pick 86
    5.3 Recommendation 87
    5.3.1 Recommendation for Cyber Angel’s Pick 88
    5.3.2 Recommendations for social marketing in non-profit organizations relate to internet safety issues or children’s health. 89
    5.3.3 Future work 90
    Reference 90


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