本研究旨在探討上班時聽音樂對工作表現之影響，並分析學習與活力的中介效果及環境噪音的調節作用。研究以問卷調查法蒐集482份有效樣本，並以其中具有 「上班時聽音樂習慣」 者357份為主要分析對象，採階層多元迴歸分析、中介效果分析進行假設驗證。結果顯示，工作時聽音樂時長與工作表現呈顯著正向關係，並透過提升員工的學習與活力，進而增進工作表現；此外，環境噪音在聽音樂與工作表現及活力間具顯著調節效果，顯示音樂在高噪音環境中能緩衝干擾並維持心理能量。綜合結果指出，上班時聽音樂有助於提升員工表現與心理狀態，而在上班時不聽音樂者中，多數亦表示若環境允許願意嘗試此方式。本研究建議企業可建立「音樂友善」工作環境，以促進專注與福祉。

This study aimed to examine the impact of listening to music at work on job performance and to analyze the mediating roles of learning and vitality, as well as the moderating effect of environmental noise. A total of 482 valid responses were collected through a questionnaire survey, among which 357 participants who reported having the habit of listening to music at work were used for the main analysis. Hierarchical multiple regression analysis and mediation analysis were employed to test the hypotheses. The results revealed that the duration of music listening during work was significantly and positively related to job performance, and this relationship was partially mediated by employees' learning and vitality. In addition, environmental noise significantly moderated the relationships between music listening and both job performance and vitality, suggesting that music can buffer external distractions and help maintain psychological energy in noisy environments. Overall, listening to music at work was found to improve employees’ performance and psychological states. Moreover, among employees who did not usually listen to music, the majority indicated a willingness to do so if the work environment allowed it. Based on these findings, this study recommends that organizations foster a “music-friendly” workplace environment to promote concentration, vitality, and well-being.

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