| 研究生: |
尤紹真 |
|---|---|
| 論文名稱: |
調節焦點理論對廣告效果之影響研究—以認知需求、產品知識為調節變數 |
| 指導教授: | 張愛華 |
| 學位類別: |
碩士
Master |
| 系所名稱: |
商學院 - 企業管理學系 Department of Business Administration |
| 論文出版年: | 2007 |
| 畢業學年度: | 95 |
| 語文別: | 中文 |
| 論文頁數: | 90 |
| 中文關鍵詞: | 調節理論 |
| 相關次數: | 點閱:454 下載:545 |
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本研究以調節理論為基礎,旨在探討消費者之目標導向,與廣告訊息之調節焦點利益間一致與否,影響了消費者對於廣告訊息以及廣告訊息中品牌的偏好程度,是否會受到消費者的個人因素影響,亦即消費者的產品涉入、認知需求以及產品知識的不同,是否會使消費者的目標導向與廣告訊息一致時較不一致時所產生較好的偏好受到影響。
本研究採用實驗法,有兩個實驗,皆為多因子受測者間的實驗,而兩個實驗共有八種情況之問卷,2(兩種目標導向)x2(廣告傳遞兩種利益)x2(認知需求—實驗一、產品知識—實驗二)。
結果發現消費者目標導向與廣告訊息利益一致時會較不一致時產生較好的偏好,而消費者目標導向與廣告訊息利益一致時比起不一致時較高的偏好,會受到消費者的產品涉入程度、以及個人認知需求以產品知識所調節。亦即高認知需求的消費者,其目標導向與廣告訊息利益一致時較不一致時所產生較好的偏好會顯著低於低認知需求的消費者;在產品涉入的部分,高產品涉入的消費者其目標導向與廣告訊息利益一致時較不一致時所產生較好的品牌態度會顯著低於低產品涉入的消費者;在產品知識的部分,高產品知識的消費者,其目標導向與廣告訊息利益一致時,較不一致時所產生較好的偏好會顯著低於低產品知識的消費者。
第一章 緒論 1
第一節 研究動機 1
第二節 研究目的 2
第三節 研究流程 3
第二章 文獻探討 5
第一節 調節焦點 5
第二節 認知需求 14
第三節 品牌態度與廣告態度 19
第四節 產品知識 27
第五節 產品涉入 29
第三章 研究方法 32
第一節 研究架構 32
第二節 研究假設 33
第三節 實驗設計 36
第四節 研究設計 41
第四章 研究結果 47
第一節 描述性統計 47
第二節 衡量變數之適用性 49
第三節 操弄檢驗 51
第四節 影響消費者反應之因素 53
第五節 假設檢定總表 71
第五章 結論與建議 73
第一節 研究結論 73
第二節 對行銷理論的貢獻 76
第三節 對行銷實務之建議 77
第四節 研究限制 78
第五節 對後續研究之建議 79
參考文獻 79
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