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研究生: 楊舒婷
Yang, Shu Ting
論文名稱: 行動廣告侵入性感知因子與回應模式研究: 以文字簡訊廣告為例
Antecedents and consequences model of the perceived intrusiveness of mobile advertising: sms advertising
指導教授: 張郁敏
學位類別: 碩士
Master
系所名稱: 傳播學院 - 新聞學系
Department of Journalism
論文出版年: 2010
畢業學年度: 98
語文別: 中文
論文頁數: 75
中文關鍵詞: 手機廣告侵入性
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  • 由於手機文字簡訊廣告的傳輸成本低,並能精準地觸及目標消費者,因此成為廣告主手機行銷最重要的廣告類型。然而,越來越多的手機文字簡訊廣告卻可能導致消費者將廣告訊息視為垃圾訊息,並對廣告產生侵入性感知與避免回應。過去研究手機文字簡訊廣告侵入性感知的文獻只有一篇,而該研究所建立模式的前置因素解釋力不足,並且缺乏後果變項的探討。因此,本研究欲建構侵入性感知模式,以調查法探討台灣地區手機文字簡訊廣告使用者的侵入性感知,及其影響因子與後果。

    本研究探討侵入性感知影響因子包括認知投入程度、廣告相關性、使用者許可、廣告訊息資訊性以及廣告訊息娛樂性五項前置因素。在後果變項上,本研究則探討使用者的廣告避免回應。並以年齡變項檢驗模式在不同年齡層間是否具有差異。研究結果發現,影響台灣地區手機使用者的廣告侵入性感知因素為認知投入程度、廣告相關性以及廣告訊息資訊性。其中以廣告相關性預測力最高,它和使用者的廣告侵入性感知具負相關。認知投入程度與廣告訊息資訊性則與使用者的廣告侵入性感知呈正相關。

    此外,不同年齡層的使用者侵入性感知模型確實存在差異。認知投入程度與廣告相關性兩變項與正向預測非年輕與年輕使用者的侵入性感知。此外,使用者許可與廣告訊息資訊性兩變項,只能正向預測非年輕使用者的侵入性感知。最後,無論對於全部樣本或不同年齡層樣本,侵入性感知並非前置因素與後果間的中介變項,它與廣告避免回應間也不具有顯著關係。


    第一章 研究動機-------------------------------------6
    第二章 文獻探討------------------------------------10
    第一節 手機行動裝置媒介特性-------------------------10
    第二節 手機行動廣告定義與類型-----------------------16
    第三節 手機文字簡訊廣告 (SMS Advertising) 相關研究---24
    第四節 手機文字簡訊廣告侵入性整合模式----------------35
    第五節 年齡與整合模型------------------------------36
    第三章 研究方法-------------------------------------38
    第一節 研究方法與抽樣方式---------------------------38
    第二節 研究變項操作型定義與測量方法------------------41
    第四章 資料分析結果---------------------------------46
    第五章 結論----------------------------------------56
    第一節 研究發現與建議------------------------------56
    第二節 廣告實務建議--------------------------------60
    第三節 研究限制與建議------------------------------62
    參考文獻-------------------------------------------63
    附錄一:研究問卷------------------------------------72

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