本論文計一冊，約三萬字左石，內分六章十九節。
第一章為緒論，說明本論文研究目的和範圍，敍述研究方法與過程，以期對本論文有一明確的觀念。
第二章乃詳細闡述工作特性與工作滿足的理論根據，以及國外學者之研究結論，以作為本論文之學理依據，並提出本研究之一般假設。
第三章乃陳述工作特性的衡量問題，以本研究所得資料，應用因素分析的技術，以建立工作特性的構面(Dimensions)，來計算受訪者在此諸構面上的得分，最後並比較兩類銀行從業人員在此諸構面上的異同。
第四章在結構上與第三章相同，主體乃探討工作滿足衡量的種種問題與技術，檢討量表的適用性，以及兩類銀行行員在工作滿足上感受的異同。
第五章為尋求工作特性與工作滿足之間的關係，並探討個人的高層次需求強度對上述關係的影響。
本論文最後一章乃根據本研究之結果做一結論，並指出其代表的意義，同時提出進一步研究的建議。

本參考書目係依照引用先後次序排列：
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