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研究生: 許勝翔
Hsu, Sheng-Hsiang
論文名稱: 數位支付-信用卡防盜偵測與概念飄移
Digital Payment-Credit Card Fraud Detection and Concept Drift
指導教授: 莊皓鈞
Chuang, Hao-Chun
彭朱如
Peng, Chu-Ju
口試委員: 許嘉霖
Hsu, Chia-Lin
楊錦生
Yang, Chin-Sheng
莊皓鈞
Chuang, Hao-Chun
彭朱如
Peng, Chu-Ju
學位類別: 碩士
Master
系所名稱: 商學院 - 企業管理研究所(MBA學位學程)
Master of Business Administration Program(MBA)
論文出版年: 2021
畢業學年度: 109
語文別: 中文
論文頁數: 56
中文關鍵詞: 概念飄移數位支付信用卡盜刷
外文關鍵詞: Concept Drift, Digital Payment, Credit Card Fraud Detection
DOI URL: http://doi.org/10.6814/NCCU202101128
相關次數: 點閱:66下載:25
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  • 近年來隨著金融科技日新月異,支付行為也從傳統的實體貨幣,改為 線上支付,科技的發展提升消費者購物體驗以及企業競爭力,然而金融相關犯罪如駭客、個資剽竊也越來越常見,其中信用卡盜刷,是最常見、最麻煩的問題。
    近期大數據分析、機器學習、演算法等領域的日漸成熟,使得銀行端與支付端對於盜刷行為有更好的預測能力。本文擬探討近年來信用卡防盜模式的建立過程及商業價值 過去在信用卡欺詐領域有很多研究 但是防盜專案 的建立非常複雜,每一個過程都有很多細節需要注意 最 困 難的部分是每天都有數以萬計的最新信用卡消費數據 當數據不是靜態分析而是動態分析時,會延伸出 許多問題降低模型的預測能力這便是資訊領域 中 的概念漂移。過去多數論文都 是以靜態資料為主,來研究不同模型和 演 算法之間的差異。本研究 以概念飄移現象為主軸,分析 專案流程中 各個階段常見的問題,並提出動態資料發生概念漂移的解決方法例如TWB移動窗格預測模型。透過流程觀的呈現與說明, 幫助非技術背景的管理者更理解信用卡防盜專案的內容,提升模型效果的同時,降低後續人力維護的成本,為企業帶來更多商業價值。


    In recent years, with the rapid development of financial technology, payment behavior has changed from traditional physical currency to digital payment. However, technological development not only has a positive impact on society, financial-related crimes such as hacking and personal information plagiarism are becoming more and more common. Among them, credit card fraud is the most common and troublesome problem.
    Recently, maturity of big data analysis, machine learning, algorithm and other fields has enabled banks to have a better ability to predict fraudulent behaviors. This paper intends to discuss the establishment process and commercial value of credit card fraud detection project in recent years. There have been many studies in the field of credit card fraud in the past, however, the establishment of the entire project is very complicated. There are many details to pay attention to in each process. The most difficult part is that there are tens of thousands of the latest credit card consumption data every day. When the data is not static analysis but dynamic, many problems will extend to reduce the predictive power of the model. This effect called concept drift in the information field. In the past, most of the papers focused on static data to study the differences between different models and algorithms. This research analyzes the common problems at each stage of the project process, and proposes a solution to the concept drift of dynamic data, helping managers with non-technical backgrounds better understand the content of the credit card fraud detection project.

    第壹章 緒論 8
    第一節 研究動機與背景 8
    1. 盜刷影響−經濟層面與市場層面 9
    2. 信用卡資訊外洩原因 11
    第二節 研究目的 12
    第貳章 文獻回顧 15
    第一節 監督式、半監督式學習、非監督式學習 15
    第二節 機器學習在信用卡詐欺相關研究 19
    第參章 模型建立流程與前處理 22
    第一節 數據前處理(Data Preprocessing) 22
    1. 遺漏值填補 (Missing Value) 23
    2. 數據轉換編碼 (Data Encoding) 25
    3. 特徵縮放(Feature Scaling) 27
    第二節 模型評估與資料不平衡問題 29
    第肆章 模型佈署與管理 37
    第一節 閾值設定(Threshold) 37
    第二節 成本敏感學習演算法(Cost- Sensitive Learning) 42
    第三節 概念飄移(Concept Drift) 45
    第四節 增量學習(Incremental Learning) 50
    第伍章 結論與未來研究方向 53
    參考文獻 54

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