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| 研究生： |
林莉雅 Setyaningsih, Rita Pawestri |
|---|---|
| 論文名稱： |
Job Satisfaction of Indonesian Workers in Taiwan |
| 指導教授： |
蔡青龍
Tsay, Ching lung |
| 學位類別： |
碩士
Master |
| 系所名稱： |
社會科學學院 - 亞太研究英語碩士學位學程(IMAS) International Master's Program in Asia-Pacific Studies(IMAS) |
| 論文出版年： | 2011 |
| 畢業學年度： | 99 |
| 語文別： | 英文 |
| 論文頁數： | 102 |
| 外文關鍵詞： | Indonesian Workers |
| 相關次數： | 點閱：243 下載：65 |
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Among workers from four Southeast Asian countries in Taiwan, Indonesian workers constitute of the biggest group, especially those working in the care service sector. The trend of these workers has been associated with the growing number of the older population in Taiwan. As an Indonesian student studying in Taiwan, I took this opportunity to conduct research on the Indonesian care workers in Taiwan.
This study tries to search whether the Indonesian workers are satisfied with their job as caretakers. It includes an overview of their job content, wage, personality job fitness, and supportive work condition. Data was collected by using survey and interviews, with a result of 42 respondents living in Taipei City by using a snowball approach, as well as interviews with an Indonesian representative and Taiwanese government officer. The data collected was analyzed by using cross tabulation and organizational behavior approaches.
The study found some relationships between job satisfaction and other variables: i.e.: job contents or characteristics of the caretaking job (such as spends much energy, aggravates health condition, stressful, and restricts social contact with outside of the home), wage (expectation, regularity payment), personality job fit and supportive working condition (no days off and separated room).
This study is very comprehensive. The interview results enriched the analyses. It will give much information not only to students, but also to lecturers, researchers and scholars who are interested in the field. It is also a useful resource for the Indonesian and Taiwanese governments to improve working conditions and worker satisfaction.
Among workers from four Southeast Asian countries in Taiwan, Indonesian workers constitute of the biggest group, especially those working in the care service sector. The trend of these workers has been associated with the growing number of the older population in Taiwan. As an Indonesian student studying in Taiwan, I took this opportunity to conduct research on the Indonesian care workers in Taiwan.
This study tries to search whether the Indonesian workers are satisfied with their job as caretakers. It includes an overview of their job content, wage, personality job fitness, and supportive work condition. Data was collected by using survey and interviews, with a result of 42 respondents living in Taipei City by using a snowball approach, as well as interviews with an Indonesian representative and Taiwanese government officer. The data collected was analyzed by using cross tabulation and organizational behavior approaches.
The study found some relationships between job satisfaction and other variables: i.e.: job contents or characteristics of the caretaking job (such as spends much energy, aggravates health condition, stressful, and restricts social contact with outside of the home), wage (expectation, regularity payment), personality job fit and supportive working condition (no days off and separated room).
This study is very comprehensive. The interview results enriched the analyses. It will give much information not only to students, but also to lecturers, researchers and scholars who are interested in the field. It is also a useful resource for the Indonesian and Taiwanese governments to improve working conditions and worker satisfaction.
Acknowledgement iii
Abstract v
Table of contents vi
Chapter 1 Background of the Study 1
1.1. Introduction 1
1.2. Purpose of the Study 3
1.3. Rationale 4
1.4. Literature Review 4
1.5. Conceptual Framework 6
1.6. Definition 10
1.7. Research Methodology 11
1.8. A Brief Story of Indonesian Workers in Taiwan 13
1.9. outline 13
Chapter 2 Aging Society in Taiwan and Long-Term Care
Service 15
2.1. Introduction 15
2.2. Trend of the Aged population in Taiwan 15
2.3. Low Fertility 17
2.4. Long-Term Care Service 20
Chapter 3 Indonesian Workers in Taiwan 25
3.1. Introduction 25
3.2. Indonesian Workers Overseas 25
3.3. The Emergence of “Pahlawan Devisa” 27
3.4. Feminization of the Workers 31
3.5. Push Factors 32
3.6. Pull Factors 33
3.7. Indonesian Migrant Workers in Taiwan:
New Players 37
3.8. The Domination of Indonesian workers in Care
Service Sector 40
3.9. Problems Faced by Indonesian workers in Taiwan42
3.10. Improving Workers’ Protection and Services 43
3.11. Future Expectation 45
Chapter 4 Job Satisfaction of the Indonesian Workers in
Taiwan 47
4.1. Introduction 47
4.2. Characteristics of Respondents 49
4.3. Workers’ Job Satisfaction 53
4.3.1.Job Content 59
4.3.2.Wage 68
4.3.3.Personality Job Fit 70
4.3.4.Supportive working condition 75
4.4. Future Opportunities 79
Chapter 5 Conclusion and Recommendations 81
5.1. Conclusion 81
5.2. Recommendation 89
5.3. Further Study 91
References 92
Appendix 99
List of Figures
Figure 1.1 Research Framework 10
Figure 2.1 Population Projection 15
Figure 2.2 Total Fertility Rate, 1960-2009 17
Figure 3.1 Map of Indonesia 26
Figure 3.2 Numbers of Migrant Workers in Taiwan,
1994-2011 (April) 36
Figure 3.3 Foreign Workers in Productive Industries and
Social Welfare(%)End of April 2011) 37
Figure 3.4 Indonesian Workers in Taiwan Classified by
Sectors (%), Apr 2011 40
Figure 3.5 Map of Taiwan 41
Figure 4.1 Map of Java 49
Figure 4.2 Map of Taipei City 52
Figure 4.3 Types of Job Preferences 73
List of Tables
Table 3.1 Overseas Workers' Remittances 2005-2010,
(US$ Billions) 28
Table 3.2 Various wage rate received by Indonesian
workers overseas 34
Table 4.1 Characteristics of the Respondents 51
Table 4.2 Correlation between job satisfaction and
personal characteristics 53
Table 4.3 Correlation between characteristics of job
contents and job satisfaction 60
Table 4.4 Correlations between wage and job
satisfaction 68
Table 4.5 Correlation between personality job fit and
job satisfaction 70
Table 4.6 Correlation between supportive working
condition and job satisfaction 76
Table 4.7 Correlation between future opportunity and
job satisfaction 79
Table 4.8 Correlation between attitude toward LTCSL
and job satisfaction 80
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Interviews:
Interview between Setyaningsih, R. P. and representative officer of the International Bureau of Employment and Vocational Training, Council of Labor Affairs, Executive Yuan, from the Foreign Workers Administration. Tuesday, June 14, 2011 in Taipei.
Interview between Setyaningsih, R. P. and representative officer of the Indonesian Economic and Trade Office (IETO), Division of Labor, in Taipei on Friday, June 10, 2011.