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研究生: 張簡怡芳
Chang Chien, Yvonne
論文名稱: 台灣保險科技(InsurTech)的機會與挑戰
A Study on Taiwan InsurTech Market: Opportunities and Challenges
指導教授: 蔡政憲
Tsai, Jason
口試委員: 黃孝慈
Huang, Hsiao-Tzu
彭金隆
Peng, Jin-Lung
學位類別: 碩士
Master
系所名稱: 商學院 - 國際經營管理英語碩士學位學程(IMBA)
International MBA Program College of Commerce(IMBA)
論文出版年: 2021
畢業學年度: 109
語文別: 英文
論文頁數: 57
中文關鍵詞: 保險科技保險線上保險數位化
外文關鍵詞: InsurTech, insurance, online insurance, digitization
DOI URL: http://doi.org/10.6814/NCCU202101302
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  • As a marketer works in insurance industry, the changes in recent years are very exciting. Financial service is no longer cold or just full of numbers. The combination of financial service and technology brings more flexibility, convenience, personalized users experience. Insurers can provide better product and service to customers through the technology.
    This thesis utilizes secondary data analysis to demonstrate current InsurTech development in Taiwan. Through the sales performance on online insurance, this thesis argues the challenges and difficulties on developing InsurTech. The comparison between local and foreign insures illustrate the different strategy and resource of two companies. Despite the current circumstances, digitization and InsurTech are still the inevitable trend for incumbent insurers. In line with the direction, this thesis identified the opportunities and challenges for insurers.

    TABLE OF CONTENTS
    1. Introduction 1
    1.1. Problem Background 1
    1.2. Research Rationale 1
    1.3. Research Objectives 1
    2. Global InsurTech Overview 2
    2.1. Global InsurTech Market overview 2
    2.2. InsurTech Coverage and the Trend 6
    3. Taiwan Insurance Industry 10
    3.1. Market Overview 10
    3.2. Market Trends 12
    3.2.1. Rising Income Level 12
    3.2.2. Rapidly Aging Population and Prolonged Low Birth Rate 14
    3.2.3. Underserved Protection Needs but Increasing Public Health Awareness 17
    3.2.4. Supportive Government Policies 18
    4. InsurTech in Taiwan 20
    4.1. Consumer Behavior 20
    4.2. Online Insurance Overview and Key Players 23
    4.3. InsurTech Strategy 28
    4.4. Opportunities and Challenges 39
    5. Conclusion 54
    6. Reference 55

    Reference
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