| 研究生: |
梅可洛 Glory Mkhaliphi |
|---|---|
| 論文名稱: |
史瓦濟蘭國際機場商業區之營運企劃書 Business plan for Commercial Zones at the King Mswati III International Airport in Swaziland |
| 指導教授: |
吳文傑
Jack Wu |
| 學位類別: |
碩士
Master |
| 系所名稱: |
商學院 - 國際經營管理英語碩士學位學程(IMBA) International MBA Program College of Commerce(IMBA) |
| 論文出版年: | 2014 |
| 畢業學年度: | 102 |
| 語文別: | 英文 |
| 論文頁數: | 50 |
| 中文關鍵詞: | 史瓦濟蘭 、國際機場 、商業區 |
| 外文關鍵詞: | Swaziland, International Airport, Commercial Zones |
| 相關次數: | 點閱:69 下載:0 |
| 分享至: |
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史瓦濟蘭國際機場商業區之營運企劃書
1 Executive Summary 1
1.1. The Company 1
1.2. Vision and Mission 3
1.3. Objectives of the Airport 3
1.4. Keys to Success 4
1.5. Purpose of the study 5
2 Background and Motivation 7
2.1. Background information about Swaziland 7
2.2. Company History and Ownership 8
2.2.1. Matsapha International Airport 9
2.2.2. King Mswati III International Airport 10
3 Commercial Business Plan – New Airport 11
3.1. Commercial Businesses 11
3.1.1. Food and Beverages 12
3.1.2. Duty Free Shops 14
3.1.3. Non duty free shops 15
3.1.4. Car Parking 16
3.2. Value Proposition 18
3.3. Competitive edge 18
3.4. Business Model 19
4 Commercial Businesses 21
4.1. Business models overview 21
4.2. Non-aeronautical Business 23
4.2.1. Types of Non-Aeronautical business 24
4.3. South Africa Airports 25
4.4. Types of business models 26
4.4.1. Retail Growth 27
4.4.2. Car parking and car hire services 27
4.4.3. Advertising services 27
4.4.4. Property maintenance and asset management 27
5 New airport market analysis 29
5.1. Current Market 29
5.1.1. Inbound departures 30
5.1.2. International travelers 31
5.2. Target Market 32
5.3. Marketing Strategy 34
5.4. Projected Passenger Flow 35
5.5. Competition 36
5.6. SWOT Analysis 37
5.6.1. Strengths 38
5.6.2. Weaknesses 38
5.6.3. Opportunities 39
5.6.4. Threats 39
6 Management & Operation Plan 40
6.1. Personnel Management 40
6.2. Property management 41
6.3. Contracts 41
6.4. Concession fees 42
6.5. Promotion Strategy 42
6.6. Business hours 43
7 Financial Plan 44
7.1. Project Finance 44
7.2. Revenue Collection 44
7.3. Projected Income Statement 45
8 APPENDIX 49
9 REFERENCE 53
1. Swaziland Civil Aviation Authority:
http://www.swacaa.co.sz/aboutswacaa/index.php
http://www.littlegatepublishing.com/2012/12/the-swaziland-civil-aviation-authority-swacaa/
http://www.times.co.sz/news/95922-king-mswati-iii-international-airport-unveiled.html
2. Tourism Research Annual Report
http://www.thekingdomofswaziland.com
3. Transforming Business Models:
http://www.forbes.com/sites/wheelsup/2010/09/02/transforming-airport-business-models/
4. Innovation to drive commercial business: http://www.airport-business.com/2011/06/innovation-to-drive-commercial-business/
5. ACSA Marks 20th Anniversary, Braces up for Future
http://www.aviationbusinessjournal.aero/2013/10/7/acsa-marks-20th-anniversary,-braces-up-for-future.aspx
6. Londiwe Buthelezi – Business Report : Milestone ahead for commercial hub at OR Tambo
http://www.iol.co.sz/business/news/milestone-ahead-for-commercial-hub-at-or-tambo-1.1465564#.Uy8oHp4aySN
7. Oliver Wyman: Airports Council International
http://aci-na.org/sites/default/files/concessions_benchmarking_ppt_media_version.pdf
8. Bill Lumley: non-aeronautical airport success factors
http://www.dornier-consulting.com/dco.nsf/0/D47EFE18DF7D0EACC1257BC20053A97B/$File/Airport-Success-Factors.pdf
9. Enhancing non-aeronautical revenue
http://www.caanepal.org.np/downloads/ineco/ENHANCEMENT%20OF%20NON%20AERONAUTICAL%20REVENUES_V1.1.pdf http://www.ricondo.com/our-people/pa_enhancing-nonaeronautical-revenues.php#.Ux3kOPmSySo
10. OR Tambo Airport
http://www.southafrica.info/travel/advice/airports.htm#.U0JXNvmSzW8
http://www.acsa.co.za/home.asp?pid=147
11. Airport Business
http://www.airport-business.com/2011/06/innovation-to-drive-commercial-business/
http://www.airports.co.za/Tools/Documents/DocumentDownload.asp?FileID=8425
12. Airports Are Making More Money Than Ever on Non-Aeronautical Revenue
http://skift.com/2013/11/16/airports-are-making-more-money-than-ever-on-non-aeronautical-revenue/
13. Non- Aviation Revenue in the Airport Business
www.concessionaireanalyzer.com/pages/MIACaseStudy
14. Commercial activities supporting growth
http://www.aci-africa.aero/Media/ACI%20AFR/Events/assembly2012/Speeches%20and%20Presentations/Commercial-Activities-to-Support-Airport-Growth-Bongani-Maseko.pdf
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