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研究生: 曾冠球
論文名稱: 行政機關間合作的邏輯與限制
指導教授: 江明修
學位類別: 博士
Doctor
系所名稱: 社會科學學院 - 公共行政學系
Department of Public Administration
論文出版年: 2007
畢業學年度: 95
語文別: 中文
論文頁數: 332
中文關鍵詞: 組織間合作組織間協調機關間合作跨域管理官僚組織行為
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  • 當今政府面臨的政策議題,鮮少能由單一政府、組織、機關,甚至是單一部門(sector)所能獨立承擔,泰半必須透過上下級政府、多組織、多機關,以及跨部門的合作,才能有效地緩解各類政策問題。儘管如此,日常諸多案例與報導卻顯示:即便是政府部門跨機關之間的互動關係,很多時候也是頗為脆弱、甚至是衝突的。令人費解的是,近年來國內、外相關文獻在這方面的產能,卻是寥寥無幾。與此主題有關研究,若非是聚焦於政府與其他部門之間夥伴關係,否則就是侷限在私部門策略聯盟形成與影響之議題上,反倒是直接以政府官僚體系為主研究,相形之下更屬罕見。在此觀察下,本研究很自然地提問:究竟什麼因素主導了機關行動者合作行為的選擇?為什麼這些因素會影響機關間合作?以及這些因素究竟如何影響機關間合作?
    在文獻回顧方面,若以「研究領域」區分,其範圍包括:「企業管理」(特別是策略聯盟)、「公共管理」(特別是公、私部門夥伴關係、網絡管理),以及傳統「官僚理論」(特別是經典著作)等代表性著作。其次,若以「文獻性質」區分,則包括「經驗性」(特別是組織間網絡、合作的影響因素分析)與「理論性」(特別是政治學、經濟學、社會學等領域合作理論)文獻。整體上,廣泛的文獻回顧對於吾人了解前人研究成果、建立後續研究正當性,以至於資料分析或討論上,都帶來相當程度的助益。
    在方法論方面,本研究交代了如何進行研究,以回應原初設定之目的與問題,其內容包括:本研究為何選擇質性研究方法?為何選擇台北市政府作為探究個案?如何進行所謂的理論性抽樣?如何進行深度訪談?如何運用WinMax質性研究軟體分析文本?最後,本研究也針對研究品質作一個簡單自評。
    在研究結果方面,本研究指出影響機關間合作的九項因素是值得關注,它們包括:「責任」、「資源」、「法定權責」、「組織間互動史」、「行政領導力」、「首長間信任」、「首長風格」、「協調者」,以及「人際網絡」等。為便於勾勒機關間合作形貌,本研究採用命題陳述方式,來描述主要解釋因素對於合作結果造成之影響,以及其間的轉折關係(因果機制),並借助於量化研究「雙變量分析」概念,來使這樣的操作過程(尋找證據)成為可能,如此應有助於後繼者(特別是量化研究者)在從事類似的因果關係驗證工作上,可以找到更多著力點,或是在統計分析的解釋上,更能深入洞悉組織現象背後鮮為人知的系統動態,對於那些因果命題所造成之干擾。最後,本研究也提出若干公共行政領域學者熱衷探討的議題,探討這些議題與本研究結果之間的重要關聯與啟示。


    第一章 緒論…………………………………………………1
    第一節 研究動機………………………………………………1
    第二節 研究目的………………………………………………9
    第三節 問題意識………………………………………………12
    第四節 名詞界定………………………………………………14
    第二章 文獻回顧…………………………………………15
    第一節 網絡研究……………………………………………16
    第二節 網絡治理………………………………………………31
    第三節 組織間合作的相關議題………………………………38
    第四節 組織間合作的影響因素………………………………43
    第五節 組織間合作的理論觀點………………………………60
    小結………………………………………………………………75
    第三章 研究方法論…………………………………………77
    第一節 研究方法的選擇………………………………………78
    第二節 個案研究………………………………………………80
    第三節 樣本選取………………………………………………83
    第四節 研究者的自省…………………………………………91
    第五節 研究資料蒐集…………………………………………94
    第六節 研究資料分析………………………………………100
    第七節 研究品質的討論……………………………………109
    第四章 研究結果(I):相對靜態因素…………………113
    第一節 責任…………………………………………………114
    第二節 資源…………………………………………………134
    第三節 法定權責……………………………………………152
    第四節 組織間互動史………………………………………170
    第五章 研究結果(II):相對動態因素………………179
    第一節 行政領導力…………………………………………180
    第二節 首長間信任…………………………………………194
    第三節 首長風格……………………………………………221
    第四節 協調者………………………………………………231
    第五節 人際網絡……………………………………………249
    第六章 研究結論與意涵…………………………………271
    第一節 研究結論……………………………………………272
    第二節 意涵與討論…………………………………………285
    參考書目……………………………………………………………295
    附錄…………………………………………………………………313

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