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| 研究生： |
陸鵬程 |
|---|---|
| 論文名稱： |
大台北地區加油站員工工作滿足與組織承諾之探討 無 |
| 指導教授： | 劉水深 |
| 學位類別： |
碩士
Master |
| 系所名稱： |
商學院 - 企業管理學系 Department of Business Administration |
| 論文出版年： | 1981 |
| 畢業學年度： | 69 |
| 語文別： | 中文 |
| 論文頁數： | 126 |
| 中文關鍵詞： | 無 |
| 相關次數： | 點閱：100 下載：0 |
| 分享至: |
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第一章 緒論1
第一節 研究動機與目的1
第二節 研究對象及研究情境3
第三節 研究問題5
第二章 文獻探討及研究設計9
第一節 有關文獻及研究構架9
第二節 變項之衡量30
第三節 抽樣過程及樣本描述35
第四節 資料分析方法39
第三章 分析結果47
第一節 預備性分析47
第二節 人口統計及職務變項與工作滿足之關係59
第三節 人口統計及職務變項與組織承諾感各構面的關係71
第四節 親友意見對工作滿足及組織承諾感的影響82
第五節 工作滿足各構面與組織承諾感各構面的關係89
第六節 員工自由建議事項之歸納整理93
第四章 結論與建議97
第一節 結論97
第二節 建議102
參考文獻105
附錄一：各樣本站問卷回收情形111
附錄二 組織承諾問卷直交轉軸後之因素矩陣113
附錄三 員工自由建議事項之分類與歸納114
附錄四 本研究問卷119
圖表目錄
2-1工作滿足之前因與後果變項15
2-2組織承諾感之前因後果模式22
2-3研究範圍及研究架構29
表
2-1男性加油站樣本之描述37
2-2女性加油站樣本之描述38
3-1加油站員工對「組織承諾問卷」作主成份因素分析後所得之因素結構47
3-2工作說明量、表（JDI）各構面之間的相關係數53
3-3受試者在「組織承諾問卷」每一因素上各題目之平均值及標準差55
3-4加油站員工與民營企業基層員工工作滿足之比較58
3-5全體男女性員工工作滿足之比較60
3-6男女性領班在工作滿足各構面間之比較61
3-7男女性加油員在工作滿足各構面的比較62
3-8領班及加油員在工作滿足各構面上的比較63
3-9男性領班與男性加油員在工作滿足各構面之比較64
3-10女性領班與女性加油員在工作滿足各構面之比較64
3-11不同教育程度員工在工作滿足各構面之比較65
3-12不同年資之男性員工在工作滿足各構面的比較67
3-13不同年資之女性員工在工作滿足各構面的比較67
3-14不同班別的男性員工在工作滿足各構面的比較68
3-15男女性員工在組織承諾感各構面的比較72
3-16男性領班與女性領班在組織承諾感各構面的比較72
3-17男性加油員與女性加油員在組織承諾感各構面的比較73
3-18全體領班與全體加油員在組織承諾感各構面的比較74
3-19男性領班與男性加油員在組織承諾感各構面的比較75
3-20女性領班與女性加油員在組織承諾感各構面的比較75
3-21不同教育程度員工在組織承諾感各構面的比較77
3-22不同年資之男性員工在組織承諾感各構面的比較77
3-23不同年資之女性員工在組織承諾感各構面之比較79
3-24二班制與三班制男性員工在組織承諾感各構面之比較82
3-25加油站員工之親友對其職業之意見83
3-26男女性員工所受親友意見影響的比較84
3-27男女性領班所受親友意見影響的比較84
3-28男女性加油員所受親友意見影響的比較84
3-29全體領班及加油員所受親友意見影響的比較86
3-30男性領班及男性加油員所受親友意見影響的比較86
3-31女性領班及女性加油員所受親友意見影響的比較86
3-32「不利影響」、「無影響」、「有利影響」三組員工工作滿足的比較87
3-33「不利影響」、「無影響」、「有利影響」三組員工組織承諾感三構面的比較88
3-34全體加油站員工工作滿足感各構面與組織承諾感各構面之相關90
3-35男性員工工作滿足與組織承諾感各構面之相關92
3-36女性員工工作滿足與組織承諾感各構面之相關92
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