| 研究生: |
靈光 Divyanshu |
|---|---|
| 論文名稱: |
在消費者決策中,提問方式「為什麼?」與「為什麼不?」的影響 The Effect of Asking "Why?" vs. "Why Not?" in Consumer Decision Making |
| 指導教授: |
何乾瑋
CHIEN-WEI HO |
| 口試委員: |
何乾瑋
CHIEN-WEI HO |
| 學位類別: |
碩士
Master |
| 系所名稱: |
商學院 - 國際經營管理英語碩士學位學程(IMBA) International MBA Program College of Commerce(IMBA) |
| 論文出版年: | 2026 |
| 畢業學年度: | 114 |
| 語文別: | 英文 |
| 論文頁數: | 50 |
| 外文關鍵詞: | Construal Level Theory, Linguistic, Consumer Behavior, Choice |
| 相關次數: | 點閱:97 下載:1 |
| 分享至: |
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This research studies the effect of asking consumers “Why?” vs. “Why not?” prior to a food choice on construal level and virtue-vice food choice. The research builds on Construal and linguistic framing. It assumes that “Why?” promotes abstract thinking to achieve goals and “Why Not?” promotes more concrete thinking through negation and focus on the situa-tion. An online experiment with 188 participants was carried out using a between-subjects design. Participants were randomly assigned to one of the two framing conditions and then made a choice between a virtue option, salad, and a vice option, chocolate cake. The study tested whether question framing influences cognitive abstraction and whether construal level mediates the effect of framing on food choice. The framing manipulation did not significantly affect construal level. It also did not produce a significant difference in food choice. Both conditions showed concrete-dominant thinking.
However, construal level was an exceptionally strong predictor of virtue–vice choice. More abstract construal was associated with salad choice, while more concrete construal was associated with cake choice. These findings suggest that brief question framing may be too weak to shift cognition in a vivid food-choice context. They also show that construal level is highly relevant to consumer decision-making.
Abstract III
Table of Contents IV
List of Figures VII
List of Tables VIII
1. Introduction - 1 -
2. Theoretical Background - 4 -
2.1 Fundamental Concepts of Consumer Decision-Making - 4 -
2.2 Construal Level Theory - 5 -
2.3 Linguistic Framing - 6 -
2.3.1 Question Framing as a Distinct Form of Linguistic Framing - 7 -
2.3.2 Question Framing and the Activation of Construal Level - 8 -
2.4 Virtue and Vice Choices - 10 -
2.5 Self-Control, Temptation, and the Virtue–Vice Conflict - 11 -
3. Hypothesis Development - 12 -
3.1 Hypothesis 1: Effect of Framing on Construal Level - 12 -
3.2 Hypothesis 2: Mediation of Framing Effect by Construal Level - 13 -
3.3 The Proposed Model - 14 -
4. Empirical Study on Framing in Consumer Decision-Making - 15 -
4.1 Research Design, Participants, and Procedure - 15 -
4.2 Independent Variable - 16 -
4.3 Dependent Variables - 17 -
4.3.1 Final Choice - 17 -
4.3.2 Decision Confidence - 17 -
4.3.3 Decision Difficulty - 18 -
4.3.4 Decision Effort - 18 -
4.4 Mediator Variable - 18 -
4.5 Suspicion Probe (Awareness Level) - 20 -
4.6 Demographics - 20 -
4.7 Data Analysis Plan - 21 -
5. Results - 22 -
5.1 Preliminary Analyses - 22 -
5.1.1 Randomisation - 22 -
5.1.2 Demographic Equivalence - 22 -
5.1.3 Scale Reliability - 22 -
5.2 Descriptive Statistics - 23 -
5.3 Direct Effect of Framing on Food Choice - 24 -
5.4 Hypothesis 1: Effect of Framing on Construal Level - 24 -
5.5 Hypothesis 2: Mediation of Framing Effect by Construal Level - 26 -
5.5.1 Path Coefficients - 26 -
5.5.2 Indirect Effect - 29 -
5.6 Process Measures - 30 -
5.7 Demand Characteristics - 30 -
5.8 Summary of Hypothesis Tests - 31 -
6. Discussion - 33 -
6.1 Overview of Findings - 33 -
6.2 Why the Manipulation Failed - 33 -
6.3 Theoretical Contributions - 35 -
6.4 Managerial Implications - 36 -
6.5 Limitations of the Study - 36 -
6.6 Future Research - 37 -
7. Conclusion - 38 -
References - 40 -
Appendix - 46 -
Affidavit - 50 -
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